How remote assistance can benefit your business

remote assistance

Tech-related issues can cause lots of trouble for businesses. It doesn’t matter how prepared you and your employees may be. Some issues are simply too tricky for staff to solve themselves. Similarly, when customers are interacting with your products, they can run into problems that a phone call with your support team may not solve them. That’s where remote assistance comes into play.

How to send CTRL-ALT-Delete using a remote desktop?

Ctrl Alt Del

There might be times when you need to open Task Manager on a remote desktop or terminate a remote desktop that needs starting up. This functionality is particularly useful for IT teams managing multiple devices. In this article, we’ll discuss several methods to send the CTRL-ALT-Delete command on a remote desktop, depending on the operating system you’re using.

Remote Connect: The Full Remote Desktop Setup Tutorial

remote connect

Remote connection is a powerful IT feature that allows you to access your computer or server from anywhere using another device. It’s particularly useful for remote workers and IT support teams, as well as anyone who needs to access their computer while away from their normal working environment. Setting up a remote desktop might initially seem daunting but, with the right guidance, it can be a straightforward and simple process.

Remote access software: What to look for and the best ones in the market

Remote access

Remote access is a versatile tool with many different capabilities and uses across multiple industries. At their core, remote desktop programs will generally have the same basic functionality – the ability to share your screen or view another – but there are a whole host of other features that can improve your experience.

The Basics of Remote Access: What it is and How it Works

Remote access software

Remote access allows users to access a device or network from any location, making managing files and data stored on a remote device easy. It promotes seamless collaboration and productivity from anywhere.
Read on to learn more about the basics of remote access and how it can benefit your organization.

What is a remote access VPN?

remote access vpn

As more and more companies switch to remote or hybrid work models, the use of VPNs (Virtual Private Networks) has become increasingly popular. A Remote Access VPN provides a secure, encrypted tunnel between the user and the company network, allowing remote employees access to confidential data without compromising security.

Remote Desktop Overview: Exploring the Basics

remote desktop manager

Remote desktop software has been around for a long time, and it’s more relevant now than ever before. With more and more people working partially or totally from home, the ability to connect to remote desktops is extremely useful.

What is a Remote Desktop?

A Look Back at RealVNC's 2023 Milestones: The Yearly Roundup

Remote desktop solutions have simplified the way we work in this digital age. With businesses and organizations switching to remote work culture owing to the ongoing pandemic, remote desktop software has become more important than ever.

A guide to secure remote access

remote desktop RealVNC VNC Connect

Secure remote access has become essential for a lot of companies. And this, especially after remote or hybrid work is now the norm. Remote resources need constant accessing, but not at the expense of security.

How to connect to a remote desktop? 

How to connect to a remote desktop RealVNC VNC Connect

Thinking about how to connect to a remote desktop would have been something reserved to IT staff. Until the pandemic hit, that is. Ever since, with the advent of remote work, working on a remote desktop has become commonplace. Find out all about it in our guide to connecting to a remote desktop.