Instant customer support

Boost customer satisfaction with real-time support from anywhere.

Quickly fix customer issues

Easy device access

Access devices from any location without complexities.

Fast diagnosis

Start secure support sessions in seconds with no extra installation.

Immersive support

Interactive tools help you connect to the customer and solve problems.

Secure support your customers can rely on

Security is at the core of VNC Connect and critical to safeguarding your organization from external threats and unsolicited access. Keep remote customer support sessions safe with vigorous security options that provide protection.

Improve collaboration during support sessions

Help your organization collaborate and boost the quality of customer support with productivity tools built into VNC Connect. Grant different technical teams access to devices from any location, helping resolve issues more efficiently.

“ We produce products that require a close monitoring 24 hours a day. Having RealVNC remote access software allows us to remotely monitor and fix any problems quickly should they occur.RealVNC remote access software is proving extremely useful in allowing our small helpdesk team to support staff located at sites around the whole of Poland ”

Nataniel Zielinski

IT Architect/IT Administrator

Deliver reliable support with solid performance

Compact and lightweight, VNC Connect provides performance that removes device access frustrations for support technicians. High-speed streaming and adjustable parameters assure your organization can produce high-quality support sessions.

Trusted by leading IT teams worldwide

philips@3x
intel@3x
dreamworks-animation@3x
shell-8@3x
nasa-3@3x
ibm@3x
Wienerberger

Wienerberger

"RealVNC® remote access software is proving extremely useful in allowing our small helpdesk team to support staff located at sites around the whole of Poland."

Nataniel Zielinski, IT Architect/IT Administrator

Western Energy

Western Energy

"RealVNC® remote access software is so simple to use, easy to deploy and a lot less cumbersome than other solutions we tried. It’s bulletproof!"

Michael Rath, User Support Analyst

University of Miami

University of Miami

"RealVNC® remote access software has decreased the amount of downtime when our onboard systems do not perform properly, allowing us to increase the amount of time sampling."

Marc Peters, Technical Support

The Jalousie Plantation

The Jalousie Plantation

"Without RealVNC® remote access software we wouldn’t be able to multi-task as much as we do today in IT."

Shearvon Devenish, Information Systems Manager

Telesat Canada

Telesat Canada

"RealVNC® remote access software is such a valuable tool to us. I cannot even remember how we got along without it years ago!"

Wayne Hobbs, Satellite Control Network Analyst

Telecom Cook Islands

Telecom Cook Islands

"Our IT staff greatly value RealVNC® remote access software as it’s easy to setup and use, while allowing them to provide support to our staff regardless of their location."

Adam Tuatai, Systems Administrator

Try remote access the secure way

Frequently asked questions

Didn’t find the answer you were after? Check out our Help Center for more FAQs, technical docs and how-to guides.

VNC Connect can only be purchased with annual billing. Monthly billing is not available.

If you need to increase the number of licenses you’re using, you can do so in your RealVNC account. However, please contact Sales if you need to change your license type.

You can download VNC Server here. It’s the software to install on every computer you want to control.

You can download VNC Viewer here. It’s what you install on every desktop computer you want to control from. If you’re looking to control computers from a mobile device, search ‘RealVNC’ in the iOS App Store or Android Play Store.

Let’s talk

Complete the form if you would like to discuss the remote access instant support strategy for your organization.

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