Device Access

Experience the freedom to securely access and manage your devices, wherever they are.

  • Work from Anywhere
  • Admin & Maintenance
  • Remote Collaboration

Empower teams to do their best work, wherever they are

Meet the demands of remote working with Device Access. Allow everyone to work from wherever they are, while ensuring everything stays secure with advanced admin tools that keep you in control.

Ensure reliability and performance of integral systems

From deploying updates and resolving issues to running maintenance, IT is key to business performance. Our remote access solution helps ensure business keeps running by making it much easier and more efficient for IT teams to service and maintain devices.

Give teams the freedom to access their devices, over any distance

Delivering great products and services requires speed and flexibility. Move beyond the limits of location with a solution that can match your pace. With Device Access, you’ve a solution that powers collaboration and unlocks a world of possibility and productivity.

Secure remote device access that adapts to your organization’s needs

A choice of connectivity

With support for secure cloud-brokered and direct local network connectivity, VNC Connect lets you decide the setup that suits you best.

Secure by design

Enterprise-grade security and granular admin tools give you complete control over user access and permissions across all registered devices.

Built for collaboration

Device Access allows unlimited users and concurrent sessions, so everyone who needs access can have it – ideal for collaboration and idea sharing.

Cut the complexity with a single, multi-platform solution

The best IT teams know that minimizing risk in the tech stack is the way to go. With support for every major operating system, our solution helps you simplify your remote access setup.

Reduce the associated costs of maintaining multiple solutions, while also driving improved adoption and oversight of remote access across your organization.

Flexible enough to meet your needs

From molecular research to deep-space exploration and everything in between, Device Access has a world of applications. Built to be fully configurable out of the box, our solution lets you customize your setup to meet the unique needs of your team.

Stay in complete control, no matter the scale

Know you’re always in complete control of remote access, even with thousands of users and registered devices. VNC Connect lets admins determine who can access which devices, as well as what that level of access looks like.

Manage user access at a granular level with a suite of advanced administration tools and multiple authentication options. Centrally define and distribute permissions across your organization to deploy easily, en masse, across dispersed teams and locations.

Frequently asked questions

Didn’t find the answer you were after? Check out our Help Center for more FAQs, technical docs and how-to guides.

When using Device Access on either Professional or Enterprise subscriptions, you can have as many concurrent sessions as you like. With Instant Support, concurrent sessions are capped per technician and vary depending on your subscription level – up to 3 concurrent sessions on Professional subscriptions and up to 10 concurrent sessions on Enterprise subscriptions.

Yes, when you select a VNC Connect subscription, you can choose to add Instant Support as an additional capability alongside Device Access. 

On our Professional and Enterprise subscriptions, the number of users you have is unlimited. Instead, we charge by the number of devices you want to remote into. We offer a volume discount, so the more devices you take, the cheaper the cost. Check out our pricing page for more detail. 


"RealVNC® remote access software is proving extremely useful in allowing our small helpdesk team to support staff located at sites around the whole of Poland."

Nataniel Zielinski, IT Architect/IT Administrator

Western Energy

"RealVNC® remote access software is so simple to use, easy to deploy and a lot less cumbersome than other solutions we tried. It’s bulletproof!"

Michael Rath, User Support Analyst

University of Miami

"RealVNC® remote access software has decreased the amount of downtime when our onboard systems do not perform properly, allowing us to increase the amount of time sampling."

Marc Peters, Technical Support

The Jalousie Plantation

"Without RealVNC® remote access software we wouldn’t be able to multi-task as much as we do today in IT."

Shearvon Devenish, Information Systems Manager

Telesat Canada

"RealVNC® remote access software is such a valuable tool to us. I cannot even remember how we got along without it years ago!"

Wayne Hobbs, Satellite Control Network Analyst

Telecom Cook Islands

"Our IT staff greatly value RealVNC® remote access software as it’s easy to setup and use, while allowing them to provide support to our staff regardless of their location."

Adam Tuatai, Systems Administrator

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