As an MSP, one of the most important choices you make is a remote access solution that integrates with your client’s existing IT environment. Here are the main things to consider.
A remote access solution, for a Managed Service Provider, is only as good as its integration into the client environment. This can make a world of difference when it comes to having the best service delivery, while not compromising efficiency and security.
Below, we look at how easily RealVNC Connect integrates within client environments.
The Main Integration Challenges
Managing varied client systems often means handling different operating systems and security protocols. And, of course, you need to also consider the client’s requirements.
Choosing the correct remote access solution is crucial. The last thing you want is to have several solutions in place because a single one can’t handle everything.
RealVNC Connect is the perfect solution for Managed Service Providers, allowing you to focus on your main concern. Which is giving the best service to your customers.
Key Features of RealVNC Connect that Facilitate Integration with Client Systems
RealVNC Connect is a solution that’s easy to use and deploy, without compromising functionality and security.
Here are some of the things that make it stand out from this point of view:
- Cross-Platform Compatibility
- Robust Security
- Multiple Connectivity Options
- Granular Permissions
Let’s look at each one of these separately.
1. Cross-Platform Compatibility
As a truly multiplatform solution, RealVNC Connect makes it easy to connect to whatever machines your client is using. Whether it’s a Windows machine, a Mac or a system running Linux, you won’t have any trouble connecting to it and sorting out its issues.
2. Robust Security
The fact that you have easy access to your client’s machines doesn’t need to come with compromises when it comes to security. RealVNC Connect is built from the ground up with security in mind. You have the access you need, but also the security controls and privacy that you require. We will discuss security in a separate article but it’s important to mention that all session data is encrypted. Not even RealVNC can access it, now or ever. Also, every connection is treated as if made in a hostile environment. And these are just two of the ways RealVNC Connect keeps your data secure.
3. Multiple Connectivity Options
Depending on the needs of your customers, access can be unattended (recommended for machines you access constantly) or on-demand, for occasional support.
4. Centralized Management
You can use your existing management tooling, such as Group Policy, to manage all aspects of your RealVNC Connect software configuration. Group Policy ADM/ADMX templates are available for download.
5. Easy Deployment
Varied Deployment options are available, including MSI packages for Windows deployment, group policy management, and deployment via script. Therefore, you don’t need to worry about installing the software individually on each machine.
With these features and tools, integration is done in a few very simple steps. Make sure you do an initial assessment, to find out the customer’s integration needs. Then, just deploy RealVNC Connect on the necessary systems.
For extra security, the software allows you to allocate granular permissions. You can decide who has access to what machine or disable specific functionality where it’s not necessary.
A Flexible and Scalable Solution
As discussed in a recent article, the solution’s flexibility allows it to adapt to any environment. If your customer’s needs grow, its scalability allows it to grow with them very easily.
Get a Free Trial Now!
But you don’t need to take our word for it. You can easily get a free trial of RealVNC Connect and see how it can transform your company’s operations!
