4 Ways to Simplify Service Desk Remote Access
With the productivity of Service Desk personnel materially resting on their ability to remotely access a wide range of devices, it’s important to find ways to simplify it without sacrificing security.
Category: Service Desk
How to set up an Instant Support session with VNC Connect
Instant Support is a great way to connect to a machine on which you are unable to or unwilling to install software.
Can remote access help us survive the next generation technology wave?
Traditional IT help desk activities are being significantly affected by the rapid advance of the new generation of computing technologies, particularly in the fields of machine learning and artificial intelligence.
