Wenn Sie mit TeamViewer noch nicht vertraut sind, sollten Sie sich kurz die Grundlagen ansehen. Es handelt sich um eine Fernzugriffslösung für Helpdesk-Mitarbeiter, mit der Ihr Team zu Supportzwecken sicher auf jedes entfernte Gerät zugreifen kann.
Es enthält auch eine Reihe von Premium-Funktionen, obwohl es nicht ganz einfach ist, die Funktionen, die Sie nicht benötigen, zu deaktivieren.
Vor diesem Hintergrund möchten wir Ihnen in diesem Artikel die TeamViewer-Preismodelle für die einzelnen Jahresabonnements erläutern und Ihnen zeigen, was Sie für Ihr Geld bekommen.
TeamViewer persönliche Lizenzen
Wenn Sie auf der Suche nach einer Remote-Desktop-Software für den privaten Gebrauch sind, dann ist die gute Nachricht, dass es eine kostenlose Version von TeamViewer gibt. Sie verfügt zwar nur über einen recht eingeschränkten Funktionsumfang, aber wenn Sie sich nur mit dem Computer eines Freundes oder Verwandten verbinden möchten, um gelegentlich Unterstützung zu leisten, ist diese Software genau das Richtige für Sie. Sie können es einfach von der TeamViewer-Website herunterladen.
Was können Sie von den verschiedenen TeamViewer-Preisen erwarten?
Es ist üblich, dass Softwarelösungen für Unternehmen mit einem gestaffelten Preismodell angeboten werden, und das ist auch bei TeamViewer der Fall. Der Preis der TeamViewer Software kann sich jedoch auch ändern, je nachdem, wie viele lizenzierte Benutzer, gleichzeitige Sitzungen oder zusätzliche Funktionen Sie nutzen möchten. Diese werden separat berechnet, was die Gesamtkosten erheblich in die Höhe treiben kann.
Wie viel kostet TeamViewer also? Lassen Sie uns einen Blick auf die verschiedenen Preisoptionen werfen und herausfinden, wie sie alle funktionieren.TeamViewer Lizenzpreise für Einzelpersonen
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Wenn Sie sich die Preisseite von TeamViewer ansehen, sehen Sie, dass die Tarife in drei Kategorien unterteilt sind: für Einzelanwender, für Teams und für Unternehmen. Für Einzelnutzer gibt es zwei Möglichkeiten:
TeamViewer Fernzugriff
Mit einem Preis von $24,90 pro Monat und jährlicher Abrechnung ist dieser Plan für einen lizenzierten Benutzer eine Steigerung gegenüber dem kostenlosen Plan, den das Unternehmen für Einzelpersonen anbietet, die die Software für private Zwecke nutzen. Dieser Plan stellt sicher, dass professionelle Anwender die TeamViewer-Lizenzbestimmungen einhalten und bietet mehrere Funktionen, die im persönlichen Plan nicht enthalten sind:
- Ferngesteuertes Drucken
- Wake-on-LAN
- Dateiübertragung
- Warteschlangen für die Dateiübertragung
- TeamViewer Web-Client
Der Plan umfasst auch bis zu drei verwaltete Geräte, aber wenn Sie mehr benötigen, können Sie den Zugang zu drei weiteren unbeaufsichtigten Geräten hinzufügen. Dadurch erhöht sich der Preis Ihres Tarifs auf 49,80 $ pro Monat, die jährlich abgerechnet werden.
TeamViewer Business
Wenn Sie ein Einzelanwender sind, der erweiterte Fernzugriffsfunktionen benötigt, ist der TeamViewer Business-Tarif eine gute Wahl. Mit 50,90 $ pro Monat, die jährlich abgerechnet werden, entspricht der Preis dem der niedrigeren Stufe, bietet Ihnen aber standardmäßig Zugang zu bis zu 200 verwalteten Geräten. Weitere Merkmale sind:
TeamViewer Host ferninstallieren
Entferntes Terminal
VoIP, Video, Chat während der Fernsitzung
Seitenwechsel
Service-Warteschlange
SOS-Taste
Telefonische Unterstützung
Unbegrenzt viele angeschlossene Geräte zur Verbindung
Aufnehmen und Wiedergeben von Sitzungen
Individuelles Branding
Dieser Tarif ermöglicht zwar die Unterstützung mobiler Geräte, gilt aber als Zusatzoption, die die Kosten Ihres Tarifs auf 63,85 $ pro Monat erhöht und jährlich abgerechnet wird.
TeamViewer Kosten für Teampläne
Für Unternehmen mit mehreren Mitarbeitern, die das Fernwartungstool regelmäßig nutzen müssen, bietet TeamViewer zwei Optionen an. Für beide gibt es optionale Zusatzmodule, mit denen Sie die Anzahl der gleichzeitigen Verbindungen anpassen können, wodurch die Kosten stark variieren können.
Gleichzeitige Verbindungen und gleichzeitige Sitzungen verstehen
Eine der Optionen, die für viel Verwirrung sorgt, ist die Vorstellung von gleichzeitigen Verbindungen im Gegensatz zu gleichzeitigen Sitzungen. Da Ihre Wahl hier einen großen Einfluss auf Ihre TeamViewer-Lizenzkosten haben kann, ist es wichtig, dass Sie beide Begriffe genau verstehen.
Gleichzeitige Verbindungen (Kanal): Dies bezieht sich auf die Anzahl der verschiedenen Benutzer, die gleichzeitig eine ausgehende Verbindung herstellen können. Wenn Sie also 10 Helpdesk-Mitarbeiter haben und Ihr Tarif eine gleichzeitige Verbindung zulässt, kann sich immer nur einer Ihrer Mitarbeiter gleichzeitig verbinden. Alle weiteren lizenzierten Benutzer, die versuchen, eine Verbindung herzustellen, erhalten eine Fehlermeldung.
- Gleichzeitige Sitzungen: Im Gegensatz dazu ist dies die Anzahl der gleichzeitigen Verbindungen, die ein einzelner Benutzer mit verschiedenen Geräten innerhalb eines einzigen Kanals haben kann, indem er Tabs verwendet. Wenn Sie beispielsweise drei lizenzierte Support-Mitarbeiter haben, aber nur eine gleichzeitige Verbindung mit Ihrem Plan, könnte einer von ihnen einen Fernverbindungskanal initiieren und diesen nutzen, um sich mit bis zu 10 verschiedenen Geräten gleichzeitig zu verbinden.
Sie können sich vorstellen, dass diese Einschränkungen ein kleines Team nicht beeinträchtigen, aber die Produktivität von mittleren und großen Unternehmen wahrscheinlich behindern würden.
TeamViewer Premium
Der Premium-Tarif beginnt bei $112,90 pro Monat und wird jährlich abgerechnet. Wenn Sie bedenken, dass diese Business-Ebene 15 lizenzierte Benutzer zulässt, ist sie eine attraktive Option für IT-Support- und Kundendienstteams. Dieser Plan enthält außerdem Funktionen wie:
Bis zu 300 verwaltete Geräte
Berichte über ausgehende Verbindungen
Unbegrenzte Anzahl von Geräten zur Verbindung
Berichte über den Benutzerzugriff
Einladen weiterer Teilnehmer und Übergabe der Sitzung
Berichterstattung über Servicefälle
Bewertung der Kundenzufriedenheit
Wenn Sie die optionale Unterstützung für mobile Geräte hinzufügen, steigen die Gesamtkosten für TeamViewer auf $125,85 pro Monat (jährliche Zahlung), aber der größte Kostenanstieg entsteht, wenn Sie weitere gleichzeitige Verbindungen hinzufügen.
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Nehmen wir an, Sie haben ein Team von 10 Support-Mitarbeitern und möchten zwei weitere gleichzeitige Verbindungen hinzufügen, damit mindestens drei Ihrer Mitarbeiter gleichzeitig aus der Ferne auf verschiedene Geräte zugreifen können. Dann steigen die Kosten sprunghaft auf $301,55 pro Monat (wenn Sie auch den Support für mobile Geräte einschließen). Das sind $3.618,60 pro Jahr, womit TeamViewer für viele Teams das Budget sprengt.
TeamViewer Unternehmen
Größere Unternehmen, die über umfangreiche Kunden- und IT-Supportteams verfügen, werden sich wahrscheinlich für den Corporate Plan von TeamViewer entscheiden. Diese Stufe beginnt bei $229,90 pro Monat, wird jährlich abgerechnet und umfasst die folgenden Leistungen:
30 lizenzierte Benutzer
Bis zu 500 verwaltete Geräte
Drei gleichzeitige Verbindungen mit bis zu 15 gleichzeitigen Sitzungen pro Kanal
Berichte über eingehende Verbindungen
Masseneinsatz (MSI)
Berichterstattung über Gerätezugriff
Sie können wie bei den anderen Tarifen optional Unterstützung für mobile Geräte hinzufügen ($268,75 pro Monat), aber mit dieser Stufe haben Sie auch die Möglichkeit, das Standardintegrationspaket hinzuzufügen, das ServiceNow, Freshworks und Zendesk ($252,89 pro Monat) oder beides ($291,74 pro Monat) umfasst.
Im obigen Preisbeispiel für TeamViewer sehen Sie, dass ein Unternehmen, das den Corporate-Tarif mit sieben zusätzlichen gleichzeitigen Sitzungen, Unterstützung für mobile Geräte und das Integrations-Add-On benötigt, 11.524 Dollar pro Jahr ausgeben muss! Dies verdeutlicht, wie schnell TeamViewer-Lizenzen für größere Unternehmen unrentabel werden können.
Preise für TeamViewer Unternehmenslizenzen
Für größere Unternehmen werden die Preise für TeamViewer-Abonnements auf individueller Basis und von Fall zu Fall festgelegt. Das bedeutet, dass es unmöglich ist, eine ungefähre Zahl für die Preise von TeamViewer für den Einsatz in Unternehmen zu nennen. Wir kennen jedoch die Funktionen und optionalen Add-Ons, die für TeamViewer Tensor Benutzer verfügbar sind.
TeamViewer Tensor
- Vollständig angepasste Lizenz
Einmalige Anmeldung (SSO)
Mobile SDK (als Zusatzmodul)
Unternehmensintegration (als Zusatzmodul)
Verbesserte Massenverwendung (MSI)
Auditierbarkeit (Audit-Protokoll und API)
Sind die Kosten für TeamViewer es wert?
Wie viel kostet eine TeamViewer-Lizenz, und ist sie ihren Preis wert? Die TeamViewer-Lizenzkosten sind im Vergleich zur Konkurrenz recht hoch. Daher ist es wichtig, sich zu fragen, ob die TeamViewer-Preisoptionen ein gutes Preis-Leistungs-Verhältnis bieten.
Zum einen ist der Lizenzpreis nicht so transparent, wie es den Anschein hat, denn es gibt Zusatzoptionen, die die Endkosten erheblich in die Höhe treiben können. Da viele Unternehmen wahrscheinlich mobile Geräte unterstützen und mit anderen Anwendungen integrieren möchten, entspricht der angegebene Preis in der Regel nicht dem Preis, den Sie am Ende tatsächlich zahlen werden. Ganz zu schweigen davon, dass es 2023 eine TeamViewer-Preiserhöhung für kommerzielle Lizenzen gab, so dass Sie wahrscheinlich mit zukünftigen Erhöhungen rechnen können.
Warum RealVNC wählen?
Wenn Sie auf der Suche nach einer TeamViewer-Alternativesuchen, könnten Sie Folgendes in Betracht ziehen RealVNC® Verbinden, das eine viel einfachere Preisstruktur verwendet und zu einem günstigeren Preis erhältlich ist. Sie können wählen, ob Sie pro Benutzer (ab $8,88 pro Monat) oder pro Gerät (ab $3,49 pro Monat) zahlen möchten, und alles ist in einem Abonnement enthalten.
Neben den Kosten hat TeamViewer weitere Nachteile im Vergleich zu RealVNC Connect. Zum Beispiel ist das Lizenzierungsmodell nicht so flexibel. Da TeamViewer in erster Linie für Helpdesks konzipiert ist, können Sie nur das Äquivalent der Viewer-basierten Lizenzierung wählen.
Das bedeutet, dass Sie bei einer großen Anzahl von Mitarbeitern, die aus der Ferne arbeiten, entweder für jeden von ihnen eine eigene Lizenz bezahlen oder ein anderes Produkt verwenden müssen. Das bedeutet, dass die praktischen Kosten für TeamViewer-Lizenzen im Endeffekt unerschwinglich sein können.
Mit RealVNC Connect hingegen können Sie mit einem einzigen Abonnement 100 Geräte und fünf Techniker lizenzieren. Außerdem vereinfacht die in allen Tarifen enthaltene Multiplattform-Kompatibilität die Einrichtung mit einer einzigen Lösung, die unter Windows, Mac, Linux und Raspberry Pi sowie auf mobilen Geräten funktioniert. Ihre Techniker können dann auf alle Mitarbeiter- oder Kundencomputer zugreifen und sofort Support leisten, da die Person lizenziert ist und nicht das Gerät.
Software für den Fernzugriff, die auf Sicherheit ausgelegt ist
Ein weiterer Bereich, in dem RealVNC Connect die Nase vorn hat, ist die Sicherheit. Wenn Sie eine Cloud-Verbindung zu einem entfernten Gerät herstellen möchten, geschieht dies in zwei Schritten.
Zunächst melden Sie sich bei Ihrem RealVNC-Konto an. Dann, um die Fernsteuerung zu aktivieren, authentifizieren Sie sich mit der RealVNC Server App auf dem entfernten Gerät. Das bedeutet, dass kein einziges Passwort den Fernzugriff kontrolliert, was das System viel weniger anfällig für Hacker macht.
In der Zwischenzeit muss das TeamViewer-Produkt extra konfiguriert werden, um das beste Sicherheitsniveau zu erreichen. Sie können nicht einmal die Basisinstallation von TeamViewer verwenden, ohne sich bei einem Konto anzumelden. Das bedeutet, dass Ihr entfernter Computer nur durch eine PIN und ein Kennwort geschützt ist, wodurch er anfällig für Angriffe.
Im Gegensatz dazu ist RealVNC die einzige Fernzugriffslösung, die einem White-Box-Sicherheitsaudit unterzogen wurde . White Box Sicherheitsauditund seine unternehmensweite ISO 27001-Zertifizierung gewährleistet eine noch umfassendere Sicherheit. Einige der Sicherheitsfunktionen von RealVNC umfassen:
- Ende-zu-Ende-Verschlüsselung
- Schutz vor Brute Force
- Granulare Berechtigungen
- Privatsphäre-Modus
- Vor-Ort (offline) Bereitstellungsmodus
- Sicheres Cloud-Brokering
- Ring-fenced Geräte
Insgesamt enthalten die TeamViewer-Pakete viele Funktionen, die die meisten Unternehmen nicht nutzen werden. Das erschwert den Schulungsprozess, denn es gibt viel zu lernen, wenn Sie die Software effektiv nutzen wollen, und es erhöht den Preis, ohne einen Mehrwert zu bieten.
RealVNC Connect bietet eine optimierte, einfach zu bedienende Oberfläche, die jeder schnell beherrschen kann. Das macht die Einführung in Ihrem gesamten Unternehmen sehr einfach, so dass jeder von den Vorteilen profitieren kann, die die Fernzugriff auf Geräte und Unterstützung.
Wenn Sie mehr darüber erfahren möchten, wie Sie eine Fernzugriffslösung in Ihrem Unternehmen implementieren können, steht Ihnen ein RealVNC-Experte gerne zur Verfügung. Sie können es auch selbst ausprobieren, indem Sie eine 14 Tage kostenlos testen!
FAQs
Ist es möglich, mit einem TeamViewer Monatstarif zu bezahlen?
Nein. Obwohl die TeamViewer-Preise pro Monat angegeben sind, gibt es keine monatlichen TeamViewer-Abonnements. Alle Pakete werden jährlich auf Basis einer automatischen Verlängerung abgerechnet.
Bietet TeamViewer einen Bildungspreis an?
Ja. Die TeamViewer-Preispolitik für Bildungseinrichtungen bietet Bildungseinrichtungen und gemeinnützigen Organisationen ein vergünstigtes TeamViewer-Standardabonnement. Sie müssen auf der Website einen Antrag stellen, um die Berechtigung zu prüfen. Danach erhalten Sie ein Angebot.
