Is AnyDesk Safe? An In-Depth Examination for IT Experts

With remote work becoming the norm, the security of remote desktop software like AnyDesk is a top concern. Are you confident in the safety of the tools your team uses daily? Cyber threats are evolving, and avoiding potential vulnerabilities is not just a nice-to-have protocol.

For this reason, this article will delve into the nitty-gritty of AnyDesk, finally addressing the question: “Is AnyDesk safe?”

We’ll explore AnyDesk’s security protocols, assess potential vulnerabilities, and provide an analysis of its safety features.

Here’s what we’ll cover:

  • Potential weaknesses
  • The security protocols safeguarding sensitive information like financial records or bank account data, corporate-level information, personal data like browsing history, and more
  • Practical examples and lessons learned from reviewing AnyDesk software

Let’s dive in and explore everything you need to know before choosing AnyDesk for your organization.

Overview of AnyDesk’s Security Features

AnyDesk is a remote access software that provides secure remote control access to devices from anywhere in the world. AnyDesk is popular among IT professionals who prefer minimal latency and a smooth user experience.

However, just like with any remote access software, we must ask ourselves if its operating system and security protocols meet industry standards or if the tool is just another SaaS in the tech stack.

1. Encryption and authentication methods

AnyDesk takes data security seriously with its encryption protocols:

  • It employs AES-256 encryption to ensure that all data transmitted during sessions remains secure. This high-level encryption standard is regarded as one of the most secure methods available. This means that unauthorized access becomes nearly impossible.
  • Additionally, AnyDesk uses TLS 1.2 technology for secure connections, meaning every connection is verified and protected from tampering.
  • RSA 2048 asymmetric key exchange provides another layer of added security by ensuring that only authorized devices can initiate connections.

Regarding authentication methods, AnyDesk uses two-factor authentication (2FA), which adds an extra layer of protection by requiring users to provide two forms of identification before gaining access to a remote device.

However, as facts prove, 2FA may not always help users avoid remote access scams. Just recently, AnyDesk hackers managed to gain access codes to their victims’ remote devices in a phishing campaign.

2. Compliance with industry standards

The remote device tool adheres to critical regulatory standards, such as:

  • ISO/IEC 27001 Certification––the international standard for information security management systems (ISMS).
  • OWASP Top 10 Compliance––a comprehensive guide on the most critical security risks to web applications.
  • Detectify Vulnerability Scans––AnyDesk conducts regular automated security scans using Detectify.
  • Digicert Code Signing––all AnyDesk software is digitally signed using Digicert.
  • General Data Protection Regulation (GDPR)––the stringent privacy and security regulation.

The problem with AnyDesk as a remote access software

While AnyDesk complies with many crucial industry standards, there are some additional certifications that the remote access software lacks:

  1. SOC 2 Type II––related to security, availability, processing integrity, confidentiality, and privacy of a service organization.
  2. HIPAA––this certification would ensure that AnyDesk can securely handle health information security.
  3. PCI DSS––essential for any organization that handles payment card data.
  4. NIST Cybersecurity Framework––adherence to the NIST framework would indicate that AnyDesk follows best practices and guidelines for managing cybersecurity risks.

Examining AnyDesk’s Security Vulnerabilities

While overall safe to use, the AnyDesk app has suffered through different breaches, posing serious vulnerabilities for individuals and companies alike.

1. History of security breaches and vulnerabilities

  • In early 2024, AnyDesk experienced a significant security breach. The worst part? The attack occurred in December 2023, so it took AnyDesk a month to spot it, during which attackers managed to penetrate the remote access solution itself, which is unusual in data breach cases.
    A suspicious activity prompted a thorough security audit, which revealed that AnyDesk’s production systems had been compromised. This incident exposed customer credentials, which were found for sale on the dark web.
  • In another phishing campaign resembling common tech support scams, attackers targeted potential victims via email or SMS. This campaign aimed to trick victims into downloading AnyDesk, or more specifically, an outdated but legitimate AnyDesk executable. With AnyDesk installed, hackers asked for private code signing keys to get unattended access to different portals and steal data.

2. Common attack vectors and risks

  • Weak or reused passwords remain a common attack vector. Even with strong encryption, poor password management practices can compromise security.
  • AnyDesk’s breaches show the vulnerabilities within this remote desktop application’s systems. Despite the company’s prompt response, including revoking security certificates and passwords and the newly released AnyDesk 8.0.8, the compromised credentials pose a real risk to users.
  • Unpatched software presents significant vulnerabilities, as shown in the phishing attack.

The Importance of Evaluating Remote Access Security

Why remote access solution security matters VNC Connect

With data being the new gold, ensuring sensitive data like personal or financial information is kept safe and secure is just as important as protecting organizational assets. While intangible, data is worth money, reputation, and long-term market survival.

That’s why assessing the right remote access software is just as important as ensuring the security of your physical headquarters.

With remote access scams on the rise, we must look for more than surface-level features and certifications. If you’re looking for a remote desktop application that takes security seriously, consider:

  • Encryption strength (such as AES-256, which AnyDesk has)
  • Authentication mechanisms (enable two-factor authentication)
  • Auditability and trail logs (including session logs and access management features)

Implementing best practices for secure remote access

RDP vs Secure Remote Access

Ensure secure remote access with best practices, such as:

  • Complex and unique passwords and MFA. Verizon found that 80% of hacking-related breaches involved compromised passwords. Implementing tools like LastPass for managing passwords can improve and enhance your security posture.
  • Periodic security audits that identify vulnerabilities. Did you know that the security assessment of RealVNC, conducted by Cure53, concluded that the service is highly secure and stable?
  • Educate users on secure remote access practices and online scams, such as recognizing phishing attempts, telling hackers from genuine financial institutions or other officials, and securing desktop and mobile devices with specialized programs.

Safe Alternative to AnyDesk: RealVNC Connect

RealVNC is a secure alternative for remote access. It features end-to-end encryption with up to 256-bit AES to protect data during transmission. Using 2048-bit RSA keys ensures the integrity of endpoints, safeguarding against man-in-the-middle attacks.

Multi-factor authentication and single sign-on (SSO) also enhance RealVNC’s security and prevent unauthorized access.

Granular access controls

The platform allows for detailed access controls, putting the power in the hands of the legitimate user. This means that the remote computer sets the terms for connection, ensuring safer access control to mitigate online threats when allowing other users to remotely access your computer.

Rigorous security audits

RealVNC undergoes regular third-party security audits, including white box security evaluations, to identify and address potential vulnerabilities and keep remote access scams at bay. The service is also ISO 27001 certified.

Flexible deployment options

On-premise (offline) deployment mode 
  1. On-premises solutions––this option provides offline licensing, ensuring that data remains within the organization’s control.
  2. Cloud-powered solutions––RealVNC also provides cloud-based solutions for organizations needing secure yet flexible remote access.
  3. APIs––for custom automation and integrations, allowing IT teams to tailor the remote access solution to their specific needs.

Commitment to data protection

Data Privacy
  • RealVNC includes session recording and detailed audit trails, which means that all remote access activities are well-documented.
  • It also includes secure file transfer capabilities, which means that sensitive data transmitted during remote sessions is encrypted and protected from interception.
  • RealVNC adheres to several security standards, including GDPR, HIPAA, and PCI-DSS.

Implications for Organizations Relying on Remote Access

Embrace remote work means that sooner or later, you’ll have to adopt to this working landscape, including the good (enhanced productivity and flexibility) and the bad (potential security issues) that come with it. Here’s how to do it right.

1. Balance productivity and security

Good news: choosing productivity doesn’t mean compromising security. Balancing the two is possible, with a proper remote access solution.

  • On one hand, remote access tools like RealVNC and AnyDesk enable employees to work from virtually anywhere, boosting flexibility and productivity.
  • On the other hand, these tools introduce security risks that can be exploited by malicious actors.

The key? Choose the solution that excels in security measures and adopt a defensive security strategy. Always assume the worst and prepare for it.

2. Develop a solid remote access security strategy

To mitigate risks associated with remote access, follow these tips:

  • Implement multi-factor authentication (MFA)
  • Conduct periodic security audits to identify and rectify vulnerabilities in remote access systems.
  • Educate employees on best practices for secure remote access. You can find multiple free resources to get started here.
  • Ensure that all devices accessing the network are secured with up-to-date antivirus software
  • Implement granular access controls to limit access to sensitive information based on user roles

3. Establish incident response plans

Develop incident response plans specific to remote access security breaches. Ensure that your IT team is trained to respond quickly to incidents so as to minimize damage and restore security. For starters, get members from various departments, including IT, security, legal, and communications.

Equip them with the necessary tools to manage incidents, such as:

  • Forensic tools––to analyze affected systems and identify the cause of the incident.
  • Communication tools––to secure communication channels for the IRT to coordinate responses.
  • Incident management software––to document and track the response process and actions taken. RealVNC provides detailed audit trails and session recordings and real-time alerts for unusual or unauthorized activities, helping you analyze the impact of an incident.

Before You Consider AnyDesk, Check Out the Leading Remote Access Software

We understand that safeguarding your remote access tools is a top priority. By exploring AnyDesk’s security features and potential vulnerabilities, you’ve gained valuable insights to make informed decisions about your go-to remote access solution. Here are the key takeaways from our discussion:

  • Ensure your remote access software uses strong encryption like AES-256 and multi-factor authentication to protect your data.
  • Conducting regular security audits helps identify and address vulnerabilities, ensuring your system remains secure.
  • Maintain a strategic and defensive approach to enhance both security and productivity without compromising either.

As you learn more about the best remote access tools for your organization, why not consider RealVNC?We offer enhanced security features that can further protect your data against any cyber threat.

RealVNC’s advanced encryption, detailed audit trails, and rigorous security audits makes this tool the fo-to choice for reliable remote device management. Remember, investing in the right tools today can save you from potential security breaches tomorrow. Try RealVNC today–no commitment with our free trial.

See how other customers are using RVNC® Connect

optivity

OptivITy

"With RealVNC® remote access software, we can now fix 90% of the issues we receive remotely, eliminating travel time and costs, while …
Learn more »
royal shakespeare company web block

Royal Shakespeare Company

"RealVNC® software allows our IT helpdesk team to gain easy remote access to our PCs in the UK and across the globe."<br><br> Wayne …
Learn more »
London

Go-Ahead London

"Being able to remotely support our bus depots located throughout the city has increased efficiency in our department, and made our colleagues …
Learn more »

Experience secure remote freedom, like never before

We don’t require credit card data. 14 days of free, secure and fast access to your devices. Upgrade or cancel anytime

G2 stars review

4.7 stars, 400+ reviews
Top 50 IT Management
Products 2020

Apple App Store

4.8 stars, 11,700 reviews
Apple Store 5M+ downloads

Google Play Store

4.7 stars, 55,000 reviews
Google Play Store 5M+
downloads

Capterra

4.5 stars, 100+ reviews
Best Software Reviews
Platform