Frequently asked questions
Didn’t find the answer you were after? Check out our Help Center for more FAQs, technical docs and how-to guides.
VNC® Connect is the latest version of our remote access software for personal and commercial use. It consists of a VNC® Server app for the computer you want to control, which must be licensed, and a VNC® Viewer app that you are free to download to all the devices you want to control from.
The easiest thing to do is to run the installer on the computer you want to control and follow the instructions. For system administrators with an Enterprise subscription, there’s a range of deployment options.
Yes. If you have one of our auxiliary platforms, this may be necessary.