Remote access for set-top boxes and home hub solutions

The VNC SDK is used today within the entertainment industry to dramatically change the efficiency and effectiveness of your customer support agents. Our remote access software put your agents into the customer’s living room, to quickly resolve problems, educate and upsell new services. Better support services make everyone happy.

Put your support agent in the customer’s living room

  • Reduce the number of truck rolls
  • Increase first call resolution
  • Improve support agent efficiency
  • Enhance NPS


VNC Developer remote access resources

scte-logo-member.JPG RealVNC is actively engaged with the broadcast and entertainment industries through global industry events and organizations. We are a corporate member of the Society of Broadcast Engineers (SCTE).

 

Demo of remote access on home entertainment systems

View our three-minute video that demonstrates how the VNC SDK can deliver can deliver significant cost savings to your business, while improving customer satisfaction.

VNC Connect

Chinese subtitled video also available on YouTube and Youku.

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Get in touch

If you have any questions about the use of VNC SDK in the consumer electronics industry, please don’t hesitate to get in touch directly with Matt Grant, our Business Director for VNC Developer. Just fill in the form below.

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