Remote access for POS devices

Support staff in every location and keep business on track with remote point-of-sale access.

POS device access

Bolster your brick-and-mortar business

Reduce downtime

Diagnose and resolve POS issues faster and get back to business sooner.

Save on costs

Eliminate the need for on-site visits, saving on travel and associated costs.

24/7 access

Access, view, and retrieve any locally stored files, at any hour of the day.



Protect your POS systems from threats

With security at the core of VNC Connect, advanced administration and authentication tools give your organization control of user access to POS devices.

Security
Reliability


Solve problems in real-time, not overtime

When your point-of-sale goes down, speed matters. VNC Connect saves you the trip on-site, letting you diagnose and fix issues faster, helping reduce the impact on sales and service. 

Interflora logo

“ RealVNC software helps us to ensure customers can rely on Interflora to deliver their gifts and flowers on time to the people who matter most. “

Peter Roderick

Information Systems Manager



Keep customers happy with top-quality support

Provide engaging, real-time connections that improve employee and customer satisfaction. Share files and print documents with ease, without disturbing customer interactions.

Support

Hit sales targets with remote monitoring and management of POS systems

RPort from RealVNC® gives you a secure, web-based RMM solution for remotely monitoring, managing, and maintaining large numbers of distributed POS devices, all in real-time.

Keep all your business-critical devices operating at peak performance with full visibility of your IT systems and POS devices. Use scheduled commands and custom scripts to handle time-intensive tasks like diagnostic checks, mass device updates, and patch management so your team can focus on what matters. Support on-site retail teams with remote access and control of devices via pre-configured tunnels over VNC Connect, SSH or RDP.

Trusted by leading IT teams worldwide

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Massage Robotics

Using RealVNC software to accelerate robot programming Massage Robotics develops robots that use AI and machine-learning to prescribe and perform therapeutic massages. Founded by entrepreneur Christian Mackin in 2016, the California-based startup relies on RealVNC’s VNC Connect software to accelerate the programming and maintenance of its robots from locations around the world. The problem Innovative ... Read more

Wienerberger

Wienerberger

"RealVNC® remote access software is proving extremely useful in allowing our small helpdesk team to support staff located at sites around the whole of Poland."

Nataniel Zielinski, IT Architect/IT Administrator

Western Energy

Western Energy

"RealVNC® remote access software is so simple to use, easy to deploy and a lot less cumbersome than other solutions we tried. It’s bulletproof!"

Michael Rath, User Support Analyst

University of Miami

University of Miami

"RealVNC® remote access software has decreased the amount of downtime when our onboard systems do not perform properly, allowing us to increase the amount of time sampling."

Marc Peters, Technical Support

The Jalousie Plantation

The Jalousie Plantation

"Without RealVNC® remote access software we wouldn’t be able to multi-task as much as we do today in IT."

Shearvon Devenish, Information Systems Manager

Telesat Canada

Telesat Canada

"RealVNC® remote access software is such a valuable tool to us. I cannot even remember how we got along without it years ago!"

Wayne Hobbs, Satellite Control Network Analyst

Provide support for point-of-sale systems

Frequently asked questions

Didn’t find the answer you were after? Check out our Help Center for more FAQs, technical docs and how-to guides.

VNC Connect can only be purchased with annual billing. Monthly billing is not available.

If you need to increase the number of licenses you’re using, you can do so in your RealVNC account.

However, please contact sales if you need to change your license type.

You can download VNC Server here. It’s the software to install on every computer you want to control.

You can download VNC Viewer here. It’s what you install on every desktop computer you want to control from. If you’re looking to control computers from a mobile device or to access a mobile device, search ‘RealVNC’ in the iOS App Store or Android Play Store.

Let’s talk

Complete the form if you would like to discuss the remote access strategy for your organization’s POS devices.

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