Refund policy

Customers in the European Union have the right to withdraw from the purchase within seven working days of the day after the date the item is delivered. This applies to all products except for software which has been downloaded.

To cancel your purchase within the seven-working day cooling-off period, send it to us so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is:

RealVNC Ltd
Betjeman House
104 Hills Road
Cambridge
CB2 1LQ
UNITED KINGDOM

All other refunds will be given at the discretion of the Company Management.