{"id":7354,"date":"2022-02-16T08:24:32","date_gmt":"2022-02-16T08:24:32","guid":{"rendered":"https:\/\/www.realvnc.com\/?page_id=7354"},"modified":"2022-05-06T12:48:56","modified_gmt":"2022-05-06T12:48:56","slug":"instant-support","status":"publish","type":"page","link":"https:\/\/www.realvnc.com\/pt\/connect\/pricing-old\/instant-support\/","title":{"rendered":"Instant Support"},"content":{"rendered":"\t\t
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Escolha uma das modalidades, Profissional ou Empresarial, ou entre em contato\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Acesso A Dispositivos<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Para acesso assistido e n\u00e3o assistido<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Suporte Instant\u00e2neo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tPara suporte de TI assistido e equipes de assist\u00eancia t\u00e9cnica\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Profissional<\/b><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At\u00e9 tr\u00eas sess\u00f5es simult\u00e2neas de acesso remoto<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n <\/i>\n<\/div>\n
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<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pro benannten Techniker pro Monat (j\u00e4hrlich in Rechnung gestellt)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tAdquira hoje mesmo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Principais recursos<\/b><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conectividade de nuvem
Criptografia de ponta a ponta
Autoriza\u00e7\u00e3o simples de c\u00f3digo de sess\u00e3o<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Empresarial<\/b><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At\u00e9 dez sess\u00f5es simult\u00e2neas de acesso remoto com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Por t\u00e9cnico designado por m\u00eas (cobrados anualmente)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Al\u00e9m de todos os recursos, a modalidade Profissional inclui:<\/b><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Personaliza\u00e7\u00e3o e customiza\u00e7\u00e3o de aplicativos
Hist\u00f3rico abrangente de sess\u00f5es<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Adquira o Suporte Instant\u00e2neo individualmente ou com o Acesso A Dispositivos.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Compare nossas assinaturas<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n \n \n <\/tr>\n\n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n\n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n \n<\/tr>\n
<\/th>\n \n Profissional\n <\/th>\n \n Empresarial\n <\/th>\n <\/tr>\n <\/thead>\n
\n Sess\u00f5es simult\u00e2neas por t\u00e9cnico\n \n <\/i>\n <\/a>\n<\/td>\n \n 3\n <\/td>\n \n 10\n <\/td>\n<\/tr>\n
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O n\u00famero de sess\u00f5es que cada t\u00e9cnico pode realizar de uma s\u00f3 vez \u00e9 restrito a fim de garantir uma utiliza\u00e7\u00e3o justa.<\/p>\n <\/td>\n<\/tr>\n

\n Transfer\u00eancia de arquivos\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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O t\u00e9cnico poder\u00e1 baixar arquivos do computador do usu\u00e1rio final ou carregar arquivos nesse computador. O usu\u00e1rio final ser\u00e1 notificado sobre as opera\u00e7\u00f5es de transfer\u00eancia de arquivos em andamento.<\/p>\n <\/td>\n<\/tr>\n

\n Eleva\u00e7\u00e3o para executar opera\u00e7\u00f5es administrativas\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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O t\u00e9cnico poder\u00e1 necessitar de privil\u00e9gios administrativos para solucionar certo problema. Defina se \u00e9 o usu\u00e1rio final ou o t\u00e9cnico quem fornece as credenciais necess\u00e1rias.<\/p>\n <\/td>\n<\/tr>\n

\n Retomada autom\u00e1tica na reinicializa\u00e7\u00e3o\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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O t\u00e9cnico talvez tenha de reinicializar o equipamento para solucionar um problema. A sess\u00e3o ser\u00e1 retomada automaticamente sem a necessidade de um novo c\u00f3digo de sess\u00e3o.<\/p>\n <\/td>\n<\/tr>\n

\n Autoriza\u00e7\u00e3o simples de c\u00f3digo de sess\u00e3o\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Tudo o que o usu\u00e1rio final necessita para iniciar uma sess\u00e3o \u00e9 de um c\u00f3digo exclusivo e n\u00e3o reutiliz\u00e1vel com nove d\u00edgitos que ser\u00e1 informado fora da banda pelo t\u00e9cnico.<\/p>\n <\/td>\n<\/tr>\n

\n Software licenciado para uso comercial\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
\n As mais recentes plataformas para desktop\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Acesse computadores remotos executando o nosso aplicativo Instant Support nas mais recentes plataformas Windows e Mac. Assuma o controle do nosso aplicativo VNC\u00ae VIewer em execu\u00e7\u00e3o na mesma fam\u00edlia de plataformas para desktop, al\u00e9m do Linux.<\/p>\n <\/td>\n<\/tr>\n

\n Conectividade de nuvem\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Nosso servi\u00e7o de nuvem faz a intermedia\u00e7\u00e3o autom\u00e1tica de conex\u00f5es entre dispositivos localizados em qualquer parte do mundo, al\u00e9m de conect\u00e1-los facilmente sem a necessidade de reconfigurar o firewall ou o roteador. Aten\u00e7\u00e3o, os pontos de extremidade devem estar conectados \u00e0 Internet e a conex\u00e3o s\u00f3 \u00e9 poss\u00edvel por meio do nosso aplicativo VNC\u00ae Viewer, e n\u00e3o por meio de aplicativos visualizadores de terceiros compat\u00edveis com VNC. <\/p>\n <\/td>\n<\/tr>\n

\n Criptografia de ponta a ponta\n \n <\/i>\n <\/a>\n<\/td>\n \n 128-bit AES\n <\/td>\n \n Up to 256-bit AES\n <\/td>\n<\/tr>\n
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As sess\u00f5es de acesso remoto s\u00e3o criptografadas de ponta a ponta utilizando AES-CGM padr\u00e3o do setor, bem como identidades criptogr\u00e1ficas verificadas automaticamente para garantir a prote\u00e7\u00e3o contra ataques MITM (homem no meio). A criptografia Perfect Forward Secrecy garante a privacidade dos dados da sess\u00e3o hoje e no futuro. Mais informa\u00e7\u00f5es sobre seguran\u00e7a<\/a><\/p>\n <\/td>\n<\/tr>\n

\n Recursos de gerenciamento de equipes\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Gerencie computadores, pessoas, fun\u00e7\u00f5es e permiss\u00f5es on-line sem qualquer dificuldade. Conecte-se.<\/a><\/p>\n <\/td>\n<\/tr>\n

\n Suporte RealVNC\u00ae via bate-papo\/e-mail\/telefone\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/i>\n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Consulte os artigos da nossa base de conhecimento.<\/p>\n <\/td>\n<\/tr>\n

\n Personaliza\u00e7\u00e3o e customiza\u00e7\u00e3o de aplicativos\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Ao adquirir uma assinatura Empresarial, voc\u00ea poder\u00e1 substituir o nome, o logotipo e o \u00edcone de aplicativo do RealVNC\u00ae pelos seus pr\u00f3prios correspondentes; dessa forma, os usu\u00e1rios ter\u00e3o contato com uma marca que reconhecem e na qual confiam.<\/p>\n <\/td>\n<\/tr>\n

\n Hist\u00f3rico abrangente de\n \n <\/i>\n <\/a>\n<\/td>\n \n <\/td>\n \n <\/i>\n <\/td>\n<\/tr>\n
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Uma lista de todas as sess\u00f5es realizadas pelos t\u00e9cnicos da sua equipe \u00e9 armazenada on-line. Ao adquirir uma assinatura Empresarial, voc\u00ea pode fazer uma busca detalhada de determinada sess\u00e3o e analisar ou baixar um registro de todos as atividades de bate-papo, transfer\u00eancia de arquivos, eleva\u00e7\u00e3o e reinicializa\u00e7\u00e3o.<\/p>\n <\/td>\n<\/tr>\n <\/tbody>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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N\u00e3o consegue encontrar o que procura?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Se precisar de algo mais, n\u00e3o deixe de entrar em contato.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEntre em contato<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Escolha uma das modalidades, Profissional ou Empresarial, ou entre em contato Acesso A Dispositivos Para acesso assistido e n\u00e3o assistido Suporte Instant\u00e2neo Para suporte de TI assistido e equipes de assist\u00eancia t\u00e9cnica Profissional At\u00e9 tr\u00eas sess\u00f5es simult\u00e2neas de acesso remoto Pro benannten Techniker pro Monat (j\u00e4hrlich in Rechnung gestellt) Adquira hoje mesmo Principais recursos Conectividade … Read more<\/a><\/p>\n","protected":false},"author":32,"featured_media":0,"parent":7099,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-7354","page","type-page","status-publish"],"acf":[],"yoast_head":"\nSuporte Instant\u00e2neo | RealVNC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/pt\/connect\/pricing-old\/instant-support\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suporte Instant\u00e2neo | RealVNC\" \/>\n<meta property=\"og:description\" content=\"Escolha uma das modalidades, Profissional ou Empresarial, ou entre em contato Acesso A Dispositivos Para acesso assistido e n\u00e3o assistido Suporte Instant\u00e2neo Para suporte de TI assistido e equipes de assist\u00eancia t\u00e9cnica Profissional At\u00e9 tr\u00eas sess\u00f5es simult\u00e2neas de acesso remoto Pro benannten Techniker pro Monat (j\u00e4hrlich in Rechnung gestellt) Adquira hoje mesmo Principais recursos Conectividade ... 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