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Network access requirements¶
Computers and devices running VNC Connect must be able to access RealVNC services at the locations in the table below. If a proxy or firewall is blocking outgoing communications, cloud connections cannot be established.
Nota
Access to these services is not required if you have an Enterprise subscription and establish direct connections only, or if you are using VNC 5.x.
If you are sure both endpoints have network access but you cannot establish cloud connections, check our service status page.
URL | IPv4 address | TCP port | UDP port |
---|---|---|---|
https://auth-a.services.vnc.com |
212.119.29.178 | 443 | n/a |
https://auth-b.services.vnc.com |
165.254.191.246 | ||
https://auth-c.services.vnc.com |
165.254.191.230 | ||
https://dir-a.services.vnc.com |
212.119.29.179 | 443 | n/a |
https://dir-b.services.vnc.com |
165.254.191.247 | ||
https://dir-c.services.vnc.com |
165.254.191.231 | ||
https://hb-a.services.vnc.com |
212.119.29.177 | 443 | n/a |
https://hb-b.services.vnc.com |
165.254.191.245 | ||
https://hb-c.services.vnc.com |
165.254.191.229 | ||
https://hc-1-gb-slg-1.services.vnc.com |
212.119.29.128/28 | 443 | 3478 |
https://hc-2-gb-slg-1.services.vnc.com |
|||
https://hc-3-gb-slg-1.services.vnc.com |
|||
https://hc-1-us-ca-1.services.vnc.com |
165.254.239.128/28 | ||
https://hc-2-us-ca-1.services.vnc.com |
|||
https://hc-3-us-ca-1.services.vnc.com |
|||
https://hc-1-us-va-1.services.vnc.com |
165.254.191.192/28 | ||
https://hc-2-us-va-1.services.vnc.com |
|||
https://hc-3-us-va-1.services.vnc.com |