{"id":9160,"date":"2020-02-27T17:51:00","date_gmt":"2020-02-27T17:51:00","guid":{"rendered":"https:\/\/www.realvnc.com\/en\/?post_type=blog&p=9160"},"modified":"2025-04-04T16:07:00","modified_gmt":"2025-04-04T16:07:00","slug":"how-to-set-up-a-remote-working-policy","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/how-to-set-up-a-remote-working-policy\/","title":{"rendered":"How to set up a remote working policy"},"content":{"rendered":"\t\t
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The talent you need isn\u2019t in your area, office space rental is through the roof, and productivity has been creeping down month by month. <\/p>\n

So<\/span> after seeing all the exciting benefits it can have, you\u2019re thinking of allowing employees to work from home<\/span>? Great! Now what? Where do you start?<\/span> <\/span><\/p>\n

With a well thought out remote working policy of course! We\u2019ll take you on a whistle-stop tour of the most important things to consider when setting up a remote working policy for your business.<\/span> <\/span><\/p>\n

1. Staff eligibility<\/span><\/span> <\/span><\/h2>\n

Before you set up any remote working arrangement, you need to decide which roles can be successfully performed away from the office. For instance, a copywriter can perform most, if not all, of their duties<\/span> without setting foot in the office, but a receptionist needs to be there in person to greet visitors and keep the office running.<\/span> <\/span><\/p>\n

It\u2019s also important to define when an employee would become eligible for telecommuting privileges \u2013 this could be the moment they sign their employment contract, at the end of their probationary period, or after a successful performance review. There\u2019s no right or wrong here, it\u2019s just down to employer preference. Go with <\/span>what makes sense for your workplace.<\/span> <\/span><\/p>\n

2. Performance<\/span><\/span><\/h2>\n

Performance <\/span><\/span>should<\/span><\/span><\/span> be measured in some way no matter what role or remote status, so this one shouldn\u2019t come as a shock. It\u2019s good to make it clear in advance how a remote worker will be assessed in terms of productivity, calls, submissions, or whichever metrics<\/span><\/span> <\/span><\/span><\/span>their department<\/span><\/span><\/span> uses. This means there\u2019s no surprises or misunderstandings when it comes to review time<\/span><\/span>.<\/span><\/span> <\/span><\/p>\n

3. Employee availability<\/span><\/span><\/h2>\n

For any remote worker to be successful, communication is key. Without effective communication, wires can easily get crossed<\/span>.<\/span> <\/span>For this reason, is very important to set expectations about the availability and responsiveness of telecommuters form the start. <\/span> <\/span><\/p>\n

Do your team members need to be available during traditional office hours, or are they free to schedule their workday however they want\u202f<\/span>as long as<\/span>\u202ftheir work is done?<\/span><\/p>\n

Do you expect everybody to answer emails\u202fand messages\u202fstraight away, or are you happy for them <\/span>to do it in their own time? Will remote meetings be scheduled in advance, or<\/span> should your employees be available for unscheduled calls? Whatever your choices, make sure to communicate them in advance so the rest of the team can plan their workdays accordingly.\u202f<\/span>\u202f<\/span> <\/span><\/p>\n

4. Tech, equipment and security<\/span><\/span> <\/span><\/span><\/span><\/h2>\n

When setting up a remote working arrangement, you need to ensure remote employees have all the tools they need to work anywhere. This means providing (and paying for!) the necessary hardware and software required to be effective out of the office.<\/span><\/span><\/span><\/p>\n

These requirements will look different depending on your industry and the employee\u2019s job role<\/span><\/span>, but a good place to start is a good laptop<\/span><\/span>, <\/span><\/span>general applications for writing, presenting, and spreadsheets<\/span><\/span>, a reputable remote desktop solution<\/a> and some robust anti-virus software<\/span><\/span>.<\/span><\/span><\/span><\/p>\n

As part of this, it\u2019s a good idea to set some rules on what company equipment should <\/span><\/span>not <\/span><\/span>be used for \u2013<\/span><\/span> <\/span><\/span>this <\/span><\/span>again <\/span><\/span>depends on your <\/span><\/span>individual preferences for work\/personal boundaries.<\/span><\/span> <\/span>\u202f<\/span><\/p>\n

5. Protecting confidentiality<\/span><\/span><\/span><\/span><\/h2>\n

It can be easy to forget in this digital age that there\u2019s other ways to steal data other than by hacking, and we\u2019re not just talking about swiping a laptop full of company secrets. <\/span><\/span>When working in a public space such as a coffee shop or co-working setup, it\u2019s important to consider what people can physically see and hear.<\/span><\/span><\/p>\n

Confidential conversations should only happen in places they cannot be overheard, and when working on sensitive data, precautions should be taken to ensure nobody can look over a worker\u2019s shoulder and see what\u2019s on their screen.<\/span><\/span> <\/span><\/p>\n

6. Suspension of telecommuting privileges<\/span><\/span> <\/span><\/span><\/span><\/h2>\n

This isn\u2019t the nicest point on the list, but preparing for things to go wrong is unfortunately necessary. Ensure you communicate what consequences there could be if the rules you set out are broken, according to the severity of the infraction.<\/span><\/span><\/p>\n

An occasional lull in productivity is pretty normal, and could be addressed simply by assessing performance more regularly, or perhaps some coaching.<\/span><\/span> However, a continuous, unjustified lack of responsiveness, regularly missing deadlines, or any other major infraction could result in the complete suspension of all remote working privileges. <\/span><\/span> <\/span><\/p>\n

\n

And that about covers it (the basics anyway)! Of course there\u2019s more to consider, but with your airtight policy in hand you\u2019re almost ready to join the remote working revolution. For more information, download The Ultimate Remote Working Essentials Guide<\/a>.<\/span><\/span><\/p>\n

Try a remote desktop software for free<\/span><\/span><\/h2>\n

Are you looking for a secure and affordable remote desktop solution<\/a> that will allow your employee to remotely connect to their work computers for anywhere? You can try RealVNC Connect<\/a> <\/a>free for 14 days.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

If you run a small business, you know how difficult (and expensive!) it can be to juggle everything, especially when you\u2019re restricted to one location<\/p>\n","protected":false},"author":19,"featured_media":9128,"template":"","blog_category":[263,257,258],"class_list":["post-9160","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-remote-working","blog_category-security","blog_category-strategy"],"acf":[],"yoast_head":"\nHow to set up a remote working policy<\/title>\n<meta name=\"description\" content=\"Implementing a remote working arrangement isn't always easy, and there's a lot to think about before setting your employees free into the WFH world.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/en\/blog\/how-to-set-up-a-remote-working-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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