{"id":8485,"date":"2017-04-18T09:44:00","date_gmt":"2017-04-18T09:44:00","guid":{"rendered":"https:\/\/www.realvnc.com\/en\/?post_type=blog&#038;p=8485"},"modified":"2022-03-24T15:13:03","modified_gmt":"2022-03-24T15:13:03","slug":"remote-access-is-not-just-for-the-helpdesk-anymore","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/remote-access-is-not-just-for-the-helpdesk-anymore\/","title":{"rendered":"Remote Access is not just for the helpdesk anymore"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8485\" class=\"elementor elementor-8485\" data-elementor-post-type=\"blog\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a933f67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a933f67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7359d7ef\" data-id=\"7359d7ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-336a3d7b elementor-widget elementor-widget-text-editor\" data-id=\"336a3d7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Historically, most customers have used VNC Connect to support IT helpdesk activities and while this is still very common, more\u00a0companies are using remote access across a much broader range of departments and applications.<\/p><p>We\u2019ve spoken with a number of these customers to understand exactly what is driving this trend and the response was surprisingly consistent.\u00a0<\/p><p>These customers recognize the improved business efficiency that can be gained by remote access technology and want to share these benefits across other departments. We\u2019ve seen a number of really creative uses of VNC Connect involving training teams in engineering departments and even finance operations.\u00a0<\/p><p>These company-wide deployment strategies are delivering very direct savings in better resource allocation, reduced project times and a cut in travel costs, not to mention more general improvements in departmental collaboration. The broader use of remote access is dramatically shortening their ROI and enabling a new level of service, making heroes of the IT team!<\/p><p>With such compelling business benefits, why would you constrain remote access to helpdesk users alone?<\/p><p>Admittedly, our VNC Connect software has some clear advantages over our competitors in enabling this trend. Our server-based licensing model is highly scalable, easily supporting a company-wide deployment and VNC Connect is very accessible. It\u2019s a simple, stream-lined application that can be used by anyone within your organization without training.<\/p><hr \/><p>Learn more about how VNC Connect is supporting organizations with their company-wide\u00a0<a href=\"https:\/\/www.realvnc.com\/en\/connect\/customers\/\" target=\"_blank\" rel=\"noopener\">remote access strategies<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Here at RealVNC we\u2019ve seen a very interesting trend over the last couple years regarding the use of our remote access software.<\/p>\n","protected":false},"author":19,"featured_media":8486,"template":"","blog_category":[258],"class_list":["post-8485","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-strategy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote Access is not just for the helpdesk anymore<\/title>\n<meta name=\"description\" content=\"Remote access has historically been used predominantly to support IT helpdesk activities. However, we are starting to see some obvious trends in how it is deployed to enhance business efficiency and collaboration.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/en\/blog\/remote-access-is-not-just-for-the-helpdesk-anymore\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Access is not just for the helpdesk anymore\" \/>\n<meta property=\"og:description\" content=\"Remote access has historically been used predominantly to support IT helpdesk activities. However, we are starting to see some obvious trends in how it is deployed to enhance business efficiency and collaboration.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.realvnc.com\/en\/blog\/remote-access-is-not-just-for-the-helpdesk-anymore\/\" \/>\n<meta property=\"og:site_name\" content=\"RealVNC\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realvnc\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-24T15:13:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2022\/03\/shutterstock_722489089-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"695\" \/>\n\t<meta property=\"og:image:height\" content=\"426\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@realvnc\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#\\\/schema\\\/person\\\/c61fa30b0c79c5b2c0f969f1882547f6\"},\"headline\":\"Remote Access is not just for the helpdesk anymore\",\"datePublished\":\"2017-04-18T09:44:00+00:00\",\"dateModified\":\"2022-03-24T15:13:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/\"},\"wordCount\":248,\"publisher\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/shutterstock_722489089-1.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/\",\"name\":\"Remote Access is not just for the helpdesk anymore\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/remote-access-is-not-just-for-the-helpdesk-anymore\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/shutterstock_722489089-1.jpg\",\"datePublished\":\"2017-04-18T09:44:00+00:00\",\"dateModified\":\"2022-03-24T15:13:03+00:00\",\"description\":\"Remote access has historically been used predominantly to support IT helpdesk activities. 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