{"id":50181,"date":"2024-10-17T11:03:42","date_gmt":"2024-10-17T11:03:42","guid":{"rendered":"https:\/\/www.realvnc.com\/?post_type=blog&p=50181"},"modified":"2025-03-06T06:34:26","modified_gmt":"2025-03-06T06:34:26","slug":"best-remote-access-software-for-small-businesses","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/best-remote-access-software-for-small-businesses\/","title":{"rendered":"Best remote access software for small businesses: A buyer’s guide"},"content":{"rendered":"\t\t
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What is Remote Access Software?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Remote access software gives a local user\u2019s device the ability to connect to and control another computer, mobile device, or other gadgets. The process starts with the local user sending a request to connect to the remote device. Once the request is granted for the remote device, the local user can obtain and manage the files or data of the off-site device. This software is helpful for hybrid teams, providing flexibility and improving productivity as they attend to their onsite and offsite responsibilities.<\/span><\/p>

It also benefits businesses that adhere to a fully remote desktop setup. The recent statistics reflect these sentiments, as over <\/span>50%<\/span><\/a> of companies already utilize remote access tools, while 13% are looking for ways to implement them in the future. These tools are also a top choice for IT businesses that offer remote tech support services to customers who can\u2019t troubleshoot their software-related problems.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Benefits of Remote Access Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Remote access software solutions <\/span>offer a range of benefits<\/span><\/a> that significantly improve business operations.\u00a0These are:<\/span><\/p>

1. Increased Flexibility and Productivity<\/b><\/h3>

Remote access software allows employees to accomplish their tasks in any place with a stable internet connection. This can improve their work-life balance and <\/span>lower their stress levels.<\/span><\/a> It also increases business productivity since some operations can be outsourced to a global talent pool. This strategy can speed up the completion of projects.<\/span><\/p>

2. Efficient Collaboration<\/b><\/h3>

Remote access software allows multiple teams to work on the same tasks simultaneously without being in the same space. For instance, they can view and manage a particular device at the same time to resolve issues. Teams can also conduct virtual meetings and easily share files through the software, streamlining transactions and reducing the need for in-person meetings.<\/span><\/p>

3. Cost Savings<\/b><\/h3>

Businesses that use remote access software can lower overhead costs such as office space and utilities. This is because employees using the software will likely work from home, eliminating the need to be in an office or headquarters. Moreover, the software reduces travel expenses, as teams can collaborate virtually. The same applies to customers with software issues, as they can grant remote access to a business\u2019s IT department to resolve their problems without needing an in-person visit.<\/span><\/p>

4. Continuous Business Operations<\/b><\/h3>

According to the <\/span>Centre for Research on the Epidemiology of Disasters,<\/span><\/a> natural disasters affected 93.1 million people and claimed the lives of 86,473 worldwide in 2023. These figures prove that calamities can become a setback for civilians and business continuity. Fortunately, using remote access software can help prevent interruptions to business transactions, ensuring that employees remain productive and connected, even during challenging times.<\/span><\/p>

5. Enhanced Security for Remote Working<\/b><\/h3>

Security threats to business data can be reduced with remote access software. For instance, employees can be granted secure access to company data to monitor suspicious transactions and prevent the installation of malicious software. Additionally, they can review access logs to track who is using the software and when it is used, ensuring that only authorized personnel access sensitive information.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Top Remote Access Software for Small Businesses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These are the best remote access software for small businesses, their features, and pricing:<\/span><\/p>

1. RealVNC Connect<\/a><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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RealVNC is a UK-based award-winning company that provides the best remote access solutions for small businesses. For over 25 years, RealVNC has securely connected devices, enabling businesses to link with their employees and customers remotely. Its products have also been downloaded 250 million times globally on desktop (Windows, macOS, Linux, and Raspberry Pi) and mobile operating systems (Android and iOS).\u00a0\u00a0<\/span><\/p>

Features<\/b><\/h4>

RealVNC Connect<\/span><\/a> is the company\u2019s flagship product, which provides dependable remote access software for all types of organizations. Here are its top features:<\/span><\/p>

Device Access\u00a0<\/b><\/h4>

Device Access gives multiple employees the ability to work wherever they are simultaneously. This helps them collaborate and fix problems easily. It also provides administration tools that give businesses control over the number of users that are allowed to use the software and their levels of access.<\/span><\/p>

Robust Security<\/b><\/h4>

RealVNC is committed to making sure that its users are safe from cyberattacks and unauthorized access. For instance, the product is certified to ISO\/IEC 27001:2013 and Cyber Essentials. It\u2019s also compliant with GPDR and CCPA, as well as HIPAA and PCI-DSS regulations.\u00a0<\/span><\/p>

The product doesn\u2019t process, keep, and examine any data gathered during a remote session. It only runs on servers and network equipment by RealVNC. The product is also protected by a 24\/7 Security Operations Center to make sure that connections are secure and free from issues. On top of that, all sessions are completely end-to-end encrypted using Perfect Forward Secrecy.<\/span><\/p>

On-Demand Assist<\/b><\/h4>

Another feature of the software is <\/span>On-Demand Assist.<\/span><\/a> This allows employees to initiate secure remote support even on short notice. This means that they can securely connect their devices to other devices to deliver swift and on-demand assistance to their workmates or customers.\u00a0<\/span><\/p>

However, it\u2019s important to note that this feature is an optional add-on to RealVNC Connect.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. TeamViewer<\/a><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TeamViewer is a Germany-based company that also specializes in remote access and support solutions. Since 2005, the company\u2019s products, such as TeamViewer Tensor and TeamViewer Frontline, have been helping small to medium enterprises remotely connect and manage the devices of their employees and customers through the internet. Their software products have been downloaded on more than 2.5 billion devices globally.<\/span><\/p>

Features<\/b><\/h4>

TeamViewer Remote is their top-of-the-line remote access solution, which has features like:<\/span><\/p>