{"id":48299,"date":"2024-11-14T07:55:03","date_gmt":"2024-11-14T07:55:03","guid":{"rendered":"https:\/\/www.realvnc.com\/?post_type=blog&p=48299"},"modified":"2024-11-14T07:59:22","modified_gmt":"2024-11-14T07:59:22","slug":"issue-resolution-remote-access","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/","title":{"rendered":"Proactive IT Issue Resolution with Remote Access"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

What Is Proactive Issue Resolution?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Proactive issue resolution is an approach that involves anticipating potential issues. These issues are then addressed before they have the chance to have an impact on the business.\u00a0<\/span><\/p>

This is the exact opposite of reactive IT issue resolution. In that case, issues get tackled as they arise. By that point, they will have most likely already caused disruptions. Being proactive means less downtime, better productivity and helps save costs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

RealVNC Connect Remote Access for Proactive Issue Resolution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Remote access<\/a> is an essential tool when it comes to proactive issue resolution. That’s why RealVNC Connect<\/a> is an essential tool in any MSP’s arsenal.\u00a0<\/p>

We’ll discuss three of the main reasons why that is the case, as follows:<\/p>

  1. High-Speed Remote Connectivity<\/li>
  2. Cross-Platform Compatibility\u00a0<\/li>
  3. 24\/7 Support \u00a0<\/li><\/ol>

    Let’s look at all these:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    High-Speed Streaming<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    The software’s ability to provide real-time performance<\/a> without any compromises in picture quality allows technicians to access remote machines as if they were in front of them. Due to this, they can check for any potential issues and sort them out before they affect productivity.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    Cross-Platform Compatibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    As solution lack when it comes to support for various operating systems, MSP’s end up using several pieces of remote access software at the same time. Apart from possible security concerns, this makes proactive monitoring much more cumbersome than it should be. RealVNC Connect is multiplatform, and therefore capable of accessing whatever machines your customer is using. Whether they’re using Windows machines, Macs, or Linux computers, you’re all covered and you can do your job.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    24\/7 Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Many issues that could normally be prevented happen outside working hours. However, some machines need to run 24\/7. <\/span><\/p>

    Using RealVNC Connect, your technicians can check on important machines at all times. The moment they see something not working as it should, they can intervene and repair it.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    Secure Data Transmission<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Security<\/a> is at the heart of everything RealVNC does. The software prioritizes client data confidentiality and all data is encrypted. That way, remote access is a solution, not something susceptible to cause security issues.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    Case Study: Supporting Multiple Clients Securely<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Micro-2 was looking for a single remote access solution that would allow them to support their clients remotely and control a large range of operating systems and devices. In addition, to meet their needs the remote access solution of choice needed to include a singular command console, easy connection groupings, minimal client footprint, and easy and hassle-free install for the clients.\u00a0<\/span><\/p>

    They found all the above, and much more, in RealVNC Connect. You can find out more about this success story in our case study, here<\/a>.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t

    Get a Free Trial Now! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    You don’t have to take our word for it. Get a free trial now<\/a> and see how RealVNC Connect can help your organization!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.<\/p>\n","protected":false},"author":16,"featured_media":48293,"template":"","blog_category":[363,281],"class_list":["post-48299","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-msp","blog_category-remote-access"],"yoast_head":"\nProactive IT Issue Resolution with Remote Access<\/title>\n<meta name=\"description\" content=\"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proactive IT Issue Resolution with Remote Access\" \/>\n<meta property=\"og:description\" content=\"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/\" \/>\n<meta property=\"og:site_name\" content=\"RealVNC\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realvnc\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-14T07:59:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@realvnc\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/\"},\"author\":{\"name\":\"Bogdan Bele\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#\\\/schema\\\/person\\\/6fa9f449ba19409f0cd7235931f51987\"},\"headline\":\"Proactive IT Issue Resolution with Remote Access\",\"datePublished\":\"2024-11-14T07:55:03+00:00\",\"dateModified\":\"2024-11-14T07:59:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/\"},\"wordCount\":476,\"publisher\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/\",\"name\":\"Proactive IT Issue Resolution with Remote Access\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg\",\"datePublished\":\"2024-11-14T07:55:03+00:00\",\"dateModified\":\"2024-11-14T07:59:22+00:00\",\"description\":\"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg\",\"contentUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg\",\"width\":800,\"height\":533},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/issue-resolution-remote-access\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blogs\",\"item\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Proactive IT Issue Resolution with Remote Access\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/\",\"name\":\"RealVNC\u00ae\",\"description\":\"The world's safest remote access software\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#organization\",\"name\":\"RealVNC\u00ae\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/realvnc-logo-blue.png\",\"contentUrl\":\"https:\\\/\\\/www.realvnc.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/realvnc-logo-blue.png\",\"width\":300,\"height\":41,\"caption\":\"RealVNC\u00ae\"},\"image\":{\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/realvnc\",\"https:\\\/\\\/x.com\\\/realvnc\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/realvnc\\\/\",\"https:\\\/\\\/www.youtube.com\\\/RealVNCLtd\",\"https:\\\/\\\/en.wikipedia.org\\\/wiki\\\/RealVNC\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/en\\\/#\\\/schema\\\/person\\\/6fa9f449ba19409f0cd7235931f51987\",\"name\":\"Bogdan Bele\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g\",\"caption\":\"Bogdan Bele\"},\"description\":\"A journalist by formation and experience, and a content writer by trade. I\u2019ve been writing content, both online and offline, for more than 15 years. My focus has always been technology, but I\u2019ve also ventured into fields as diverse as music, football or news. I am RealVNC\u2019s in-house Digital Content Editor, so a lot of what you\u2019re reading on this blog is written by me. I also edit a lot of our content output. When I\u2019m not writing, editing or reading, you\u2019ll probably find me at a concert or watching a Chelsea FC game.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/bogdanbele\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Proactive IT Issue Resolution with Remote Access","description":"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/","og_locale":"en_US","og_type":"article","og_title":"Proactive IT Issue Resolution with Remote Access","og_description":"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.","og_url":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/","og_site_name":"RealVNC\u00ae","article_publisher":"https:\/\/www.facebook.com\/realvnc","article_modified_time":"2024-11-14T07:59:22+00:00","og_image":[{"width":800,"height":533,"url":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@realvnc","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#article","isPartOf":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/"},"author":{"name":"Bogdan Bele","@id":"https:\/\/www.realvnc.com\/en\/#\/schema\/person\/6fa9f449ba19409f0cd7235931f51987"},"headline":"Proactive IT Issue Resolution with Remote Access","datePublished":"2024-11-14T07:55:03+00:00","dateModified":"2024-11-14T07:59:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/"},"wordCount":476,"publisher":{"@id":"https:\/\/www.realvnc.com\/en\/#organization"},"image":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#primaryimage"},"thumbnailUrl":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/","url":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/","name":"Proactive IT Issue Resolution with Remote Access","isPartOf":{"@id":"https:\/\/www.realvnc.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#primaryimage"},"image":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#primaryimage"},"thumbnailUrl":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg","datePublished":"2024-11-14T07:55:03+00:00","dateModified":"2024-11-14T07:59:22+00:00","description":"Managed Service Providers (MSPs) play an essential part in maintaining IT infrasturcture. For them, the ability to resolve issues proactively rather than reactively is essential. Remote access software is what makes this possible.","breadcrumb":{"@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#primaryimage","url":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg","contentUrl":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/11\/MSP-Remote-Access-Proactive-Issue-Resolution.jpg","width":800,"height":533},{"@type":"BreadcrumbList","@id":"https:\/\/www.realvnc.com\/en\/blog\/issue-resolution-remote-access\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.realvnc.com\/en\/"},{"@type":"ListItem","position":2,"name":"Blogs","item":"https:\/\/www.realvnc.com\/en\/blog\/"},{"@type":"ListItem","position":3,"name":"Proactive IT Issue Resolution with Remote Access"}]},{"@type":"WebSite","@id":"https:\/\/www.realvnc.com\/en\/#website","url":"https:\/\/www.realvnc.com\/en\/","name":"RealVNC\u00ae","description":"The world's safest remote access software","publisher":{"@id":"https:\/\/www.realvnc.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.realvnc.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.realvnc.com\/en\/#organization","name":"RealVNC\u00ae","url":"https:\/\/www.realvnc.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.realvnc.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/05\/realvnc-logo-blue.png","contentUrl":"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/05\/realvnc-logo-blue.png","width":300,"height":41,"caption":"RealVNC\u00ae"},"image":{"@id":"https:\/\/www.realvnc.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/realvnc","https:\/\/x.com\/realvnc","https:\/\/www.linkedin.com\/company\/realvnc\/","https:\/\/www.youtube.com\/RealVNCLtd","https:\/\/en.wikipedia.org\/wiki\/RealVNC"]},{"@type":"Person","@id":"https:\/\/www.realvnc.com\/en\/#\/schema\/person\/6fa9f449ba19409f0cd7235931f51987","name":"Bogdan Bele","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/db953d23953822fd0e4cf9ec4b44b151a5712b3d00982d581e2c162042f75c3d?s=96&d=mm&r=g","caption":"Bogdan Bele"},"description":"A journalist by formation and experience, and a content writer by trade. I\u2019ve been writing content, both online and offline, for more than 15 years. My focus has always been technology, but I\u2019ve also ventured into fields as diverse as music, football or news. I am RealVNC\u2019s in-house Digital Content Editor, so a lot of what you\u2019re reading on this blog is written by me. I also edit a lot of our content output. When I\u2019m not writing, editing or reading, you\u2019ll probably find me at a concert or watching a Chelsea FC game.","sameAs":["https:\/\/www.linkedin.com\/in\/bogdanbele\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog\/48299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/users\/16"}],"version-history":[{"count":0,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog\/48299\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/media\/48293"}],"wp:attachment":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/media?parent=48299"}],"wp:term":[{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog_category?post=48299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}