{"id":40348,"date":"2024-06-05T11:50:18","date_gmt":"2024-06-05T11:50:18","guid":{"rendered":"https:\/\/www.realvnc.com\/en\/?post_type=blog&#038;p=40348"},"modified":"2026-04-13T10:44:35","modified_gmt":"2026-04-13T09:44:35","slug":"is-logmein-safe","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/is-logmein-safe\/","title":{"rendered":"Is LogMeIn safe? A security analysis for IT professionals"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"40348\" class=\"elementor elementor-40348\" data-elementor-post-type=\"blog\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aaf468c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aaf468c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd0a207\" data-id=\"dd0a207\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b001256 elementor-widget elementor-widget-text-editor\" data-id=\"b001256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We know that tech is smart, but is it smarter than the ever-evolving cyber threats? When it comes to LogMeIn, many people trust this remote access software. So, let&#8217;s dissect its security protocols, examine potential risks, and compare it with top alternatives.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615490f elementor-widget elementor-widget-heading\" data-id=\"615490f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Understanding LogMeIn<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-034fcc4 elementor-widget elementor-widget-image\" data-id=\"034fcc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1428\" height=\"734\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/logmein-website-v2.png\" class=\"attachment-full size-full wp-image-39549\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/logmein-website-v2.png 1428w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/logmein-website-v2-300x154.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/logmein-website-v2-1024x526.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/logmein-website-v2-768x395.png 768w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a30b8ed elementor-widget elementor-widget-text-editor\" data-id=\"a30b8ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LogMeIn is one popular choice for businesses adopting remote work. The tool offers standard security features and aims to increase productivity among remote users, computers, and processes, to help companies adapt to the new working landscape. This tool makes remote access easier and safer while enhancing collaboration among remote computers.<\/span><\/p><p><b>But what does LogMeIn offer, exactly? <\/b><span style=\"font-weight: 400;\">LogMeIn provides a range of products designed to support remote work, including:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Remote access\u2014<\/b><span style=\"font-weight: 400;\">helping you access your computer from anywhere as if you were sitting right in front of it.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Remote control<\/b><span style=\"font-weight: 400;\">\u2014so that you can control your desktop or other devices remotely with ease. This feature simplifies the process of linking two computers from afar.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Collaboration tools<\/b><span style=\"font-weight: 400;\">\u2014use GoTo Meeting, GoTo Webinar, and other tools to stay connected with your team.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>IT management<\/b><span style=\"font-weight: 400;\">\u2014tools like LogMeIn Rescue and Central help IT teams manage and support computers remotely.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">LogMeIn is trusted by many businesses for its ease of use and security features, some of which are on par with industry-standard algorithms and certifications.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f881b23 elementor-widget elementor-widget-heading\" data-id=\"f881b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key features of LogMeIn<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c661cdf elementor-widget elementor-widget-image\" data-id=\"c661cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1600\" height=\"556\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features.png\" class=\"attachment-full size-full wp-image-40351\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features.png 1600w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features-300x104.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features-1024x356.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features-768x267.png 768w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-pro-features-1536x534.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9aaa16 elementor-widget elementor-widget-text-editor\" data-id=\"e9aaa16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LogMeIn Pro is the<\/span><a href=\"https:\/\/www.logmein.com\/pro\/features\/remote-control\"> <span style=\"font-weight: 400;\">#1-ranked remote access tool<\/span><\/a><span style=\"font-weight: 400;\"> for small and medium-sized businesses, according to their website. Even so, users are reluctant when it comes to recommending this tool to a friend, as seen through the<\/span><a href=\"https:\/\/www.capterra.com\/p\/266957\/LogMeIn\/reviews\/\"> <span style=\"font-weight: 400;\">publicly available reviews<\/span><\/a><span style=\"font-weight: 400;\">. The market is the best dictator of price and expectations, and it seems like so far, users are dissatisfied with the lack of extensive key features, little to no differentiators between plans, and the high cost.<\/span><\/p><p><b>Some of LogMeIn&#8217;s features include:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote control<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote printing<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-monitor support<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">File sharing and storage (with 1TB of cloud storage)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile access (available on iPhone, iPad, or Android)<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd8f8c9 elementor-widget elementor-widget-heading\" data-id=\"bd8f8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">LogMeIn\u20146 Products for Accessing Computers Remotely<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31be7d elementor-widget elementor-widget-image\" data-id=\"f31be7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"971\" height=\"69\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-products.png\" class=\"attachment-full size-full wp-image-40356\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-products.png 971w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-products-300x21.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-products-768x55.png 768w\" sizes=\"(max-width: 971px) 100vw, 971px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e918f11 elementor-widget elementor-widget-text-editor\" data-id=\"e918f11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LogMeIn offers 6 flagship products:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>GoTo Resolve<\/b><span style=\"font-weight: 400;\">\u2014an all-in-one IT management and support solution designed to simplify IT operations. This feature includes remote monitoring &amp; management, remote support, Helpdesk integration, IT Automation, and more.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>LogMeIn Pro<\/b><span style=\"font-weight: 400;\">\u2014LogMeIn Pro provides enterprises with tools for secure remote access and file sharing. It allows connectivity to computers from any location.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rescue<\/b><span style=\"font-weight: 400;\">\u2014a remote support solution designed for PCs, Macs, and mobile devices, helping technicians troubleshoot and resolve issues remotely.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>GoToMyPC<\/b><span style=\"font-weight: 400;\">\u2014offering secure connections to desktops, files, and applications from any remote device.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>LogMeIn Central<\/b><span style=\"font-weight: 400;\">\u2014an IT management platform for remote access, monitoring, and endpoint management.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"font-size: inherit;\">Miradore<\/b><span style=\"font-weight: 400;\">\u2014a device management solution supporting Android, iOS, Windows, and macOS devices that simplifies device enrollment, security management, tracking, and centralized management.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">When offering multiple products, costs can escalate, while the learning curve steepens. That&#8217;s why we recommend opting for a single, all-encompassing solution.<\/span><\/p><p><span style=\"font-weight: 400;\">Reduce the complexity of managing multiple products to simplify costs and operations. Focus on strategic initiatives rather than wrestling with multiple systems with a<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/what-is-secure-remote-access-the-ultimate-guide\"> <span style=\"font-weight: 400;\">secure remote access<\/span><\/a><span style=\"font-weight: 400;\"> solution like<\/span><a href=\"https:\/\/www.realvnc.com\/en\/connect\/\"> <span style=\"font-weight: 400;\">RealVNC<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92adcb9 elementor-widget elementor-widget-heading\" data-id=\"92adcb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Security Features of LogMeIn Server's Identity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05b00f3 elementor-widget elementor-widget-text-editor\" data-id=\"05b00f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LogMeIn cares about security, as highlighted in their<\/span><a href=\"https:\/\/support.logmeininc.com\/download\/lmi-security-whitepaper\"> <span style=\"font-weight: 400;\">company whitepaper<\/span><\/a><span style=\"font-weight: 400;\"> and detailed security protocols:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All communications through LogMeIn products are encrypted using SSL\/TLS protocols, the same standards used in online banking and commerce, protecting data against eavesdropping, tampering, and forgery. LogMeIn uses AES-based encryption (128 or 256-bit keys) or 3DES (168-bit keys) for data encryption.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a73d0e9 elementor-widget elementor-widget-image\" data-id=\"a73d0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1246\" height=\"1028\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/authentication-between-users-gateway.png\" class=\"attachment-full size-full wp-image-40361\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/authentication-between-users-gateway.png 1246w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/authentication-between-users-gateway-300x248.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/authentication-between-users-gateway-1024x845.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/authentication-between-users-gateway-768x634.png 768w\" sizes=\"(max-width: 1246px) 100vw, 1246px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1b88c elementor-widget elementor-widget-text-editor\" data-id=\"5b1b88c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\">LogMeIn uses multi-layered authentication processes. Users authenticate to LogMeIn.com using an email address and password, which are verified for added security. As per the company, <\/span><i><span style=\"font-weight: 400;\">&#8216;the host&#8217;s identity is verified based on a pre-assigned identifier and a pre-shared secret&#8217;<\/span><\/i><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">Optionally, users can enable an RSA SecurID two-factor authentication.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-556ab5d elementor-widget elementor-widget-image\" data-id=\"556ab5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1308\" height=\"1016\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/host-gateway-authentication.png\" class=\"attachment-full size-full wp-image-40366\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/host-gateway-authentication.png 1308w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/host-gateway-authentication-300x233.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/host-gateway-authentication-1024x795.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/host-gateway-authentication-768x597.png 768w\" sizes=\"(max-width: 1308px) 100vw, 1308px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb65f9 elementor-widget elementor-widget-text-editor\" data-id=\"0fb65f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LogMeIn combats brute-force login attempts with lockout mechanisms after several incorrect login attempts.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Two layers of intrusion detection are in place. TLS ensures data integrity during transit using record sequencing and message authentication codes (MACs). Additionally, LogMeIn\u2019s filters prevent unauthorized access based on IP address.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LogMeIn ensures users can only access specific tools and features based on their roles with system administration functionalities.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LogMeIn provides logging capabilities, detailing important events like logins and logoffs. These logs are stored in the installation directory and can be sent to a central SYSLOG server for centralized monitoring and analysis. Critical events are also logged in the Windows application event log.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac686f elementor-widget elementor-widget-heading\" data-id=\"9ac686f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Potential Security Risks of LogMeIn<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aca57e4 elementor-widget elementor-widget-image\" data-id=\"aca57e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1027\" height=\"820\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/08\/balancing-accessiblity-security-remote-desktop-access.png\" class=\"attachment-full size-full wp-image-22273\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/08\/balancing-accessiblity-security-remote-desktop-access.png 1027w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/08\/balancing-accessiblity-security-remote-desktop-access-300x240.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/08\/balancing-accessiblity-security-remote-desktop-access-1024x818.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/08\/balancing-accessiblity-security-remote-desktop-access-768x613.png 768w\" sizes=\"(max-width: 1027px) 100vw, 1027px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2782ed0 elementor-widget elementor-widget-text-editor\" data-id=\"2782ed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Although the company has done a lot to protect itself against unauthorized access and malicious attempts, it has experienced <\/span><b>significant security breaches<\/b><span style=\"font-weight: 400;\">, such as:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data Breaches<\/b><span style=\"font-weight: 400;\">\u2014In a <\/span><a href=\"https:\/\/techcrunch.com\/2023\/01\/24\/goto-customer-backups-stolen-lastpass\/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cudGhldmVyZ2UuY29tLw&amp;guce_referrer_sig=AQAAALJ49RTTjHphzR7tHknMGNbeVUd4WtfVfwAF7mQSo18TSO6kXmuX-IrcliKVD-YZyCG1h95Pi64NcNWF7MEYMVQkd0CNhaeY6ky3Rf0AIT2aSv01ZnJAH150WFuNYFZgeKVMLpn_XvOaIFfjsyARTjudww-N9Y_ZuKqKatMo_Yqy\"><span style=\"font-weight: 400;\">November 2022 incident<\/span><\/a><span style=\"font-weight: 400;\">, attackers hacked LastPass, one of the company\u2019s products, and accessed customers&#8217; encrypted backups. Alarmingly, they accessed the encryption keys for a portion of them. This breach affected various products, as the compromised data included usernames, salted and hashed passwords, some MFA settings, and product licensing information.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Vulnerabilities<\/b><span style=\"font-weight: 400;\">\u2014LogMeIn has faced<\/span><a href=\"https:\/\/www.cvedetails.com\/vulnerability-list\/vendor_id-9363\/Logmein.html\"> <span style=\"font-weight: 400;\">several security vulnerabilities over the years<\/span><\/a><span style=\"font-weight: 400;\">. Notable issues include CVE-2020-35208 and CVE-2020-35207, where the LastPass iOS app&#8217;s password and PIN authentication could be bypassed through runtime manipulation. Another vulnerability, CVE-2019-16371, involved a clickjacking attack that could capture user credentials.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Following the 2022 breach, the company reset affected passwords, reauthorized MFA, and migrated accounts to a more secure platform. However, we advise remaining vigilant and considering remote access companies that treat security with utmost professionalism.<\/span><\/p><p><span style=\"font-weight: 400;\">Data is gold in the age of AI and Web 3.0, and securing it is non-negotiable. Keep your trusted devices and remote access secure with<\/span><a href=\"https:\/\/www.realvnc.com\/en\/company-profile\/\"> <b>RealVNC, the creators of Virtual Network Computing (VNC) technology<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97a0402 elementor-widget elementor-widget-heading\" data-id=\"97a0402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">User Best Practices for Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de9e180 elementor-widget elementor-widget-image\" data-id=\"de9e180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/cyber-security-authentication-1.jpg\" class=\"attachment-full size-full wp-image-37696\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/cyber-security-authentication-1.jpg 1000w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/cyber-security-authentication-1-300x200.jpg 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/05\/cyber-security-authentication-1-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07ee759 elementor-widget elementor-widget-text-editor\" data-id=\"07ee759\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First thing first\u2014<\/span><a href=\"https:\/\/help.realvnc.com\/hc\/en-us\/articles\/12458733353501-Creating-and-using-a-secure-password\"><span style=\"font-weight: 400;\">passwords<\/span><\/a><span style=\"font-weight: 400;\">. Use complex combinations of letters, numbers, and symbols. Avoid reusing passwords across accounts. Enable multi-factor authentication (MFA) for added security and regularly update passwords. Consider using a reputable password manager to help you manage and use strong protection online, like LastPass.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, let&#8217;s discuss updates. Keeping LogMeIn software, or any remote access solution for that matter, up-to-date is essential for protecting against security vulnerabilities. In 2023,<\/span><a href=\"https:\/\/www.propertycasualty360.com\/2024\/05\/29\/more-than-half-of-2023s-ransomware-attacks-exploited-remote-access-vulnerabilities\/?slreturn=2024061580418\"> <span style=\"font-weight: 400;\">58% of ransomware attacks<\/span><\/a><span style=\"font-weight: 400;\"> targeted vulnerabilities in remote access systems, so you&#8217;ve got to be vigilant and update your remote access software with each new version.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Educating users around you is also important, with phishing scams on the rise (with<a style=\"font-size: inherit;\" href=\"https:\/\/www.statista.com\/statistics\/1389306\/cyber-crime-encounter-worldwide-by-type\/\"> <span>30% of all adults worldwide<\/span><\/a><span style=\"font-weight: 400;\"> experiencing a phishing attack). Be wary of unsolicited emails or messages requesting personal information or login credentials. Verify the legitimacy of emails by checking the sender&#8217;s address and looking for signs of spoofing.<\/span><\/li><\/ul><p><b>Pro tip: <\/b><span style=\"font-weight: 400;\">Use Bitdefender&#8217;s AI-powered scam detection tool,<\/span><a href=\"https:\/\/www.bitdefender.com\/solutions\/scamio.html\"> <span style=\"font-weight: 400;\">Scamio<\/span><\/a><span style=\"font-weight: 400;\">, to spot and avoid online scams.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always verify the server&#8217;s identity before connecting. Ensuring the host&#8217;s identity through pre-assigned identifiers and a PKI certificate can prevent man-in-the-middle attacks.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For secure remote access, you should connect through trusted networks. Public Wi-Fi networks can be vulnerable to attacks, so<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/remote-access-vpn\/\"> <span style=\"font-weight: 400;\">using a VPN<\/span><\/a><span style=\"font-weight: 400;\"> (Virtual Private Network) can encrypt the connection and protect sensitive data.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Back up your data, every-single-time. If your critical data is backed up regularly and securely, you can prevent most of the potential losses due to ransomware or other threats.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d0e60 elementor-widget elementor-widget-heading\" data-id=\"45d0e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expert Insights and Recommendations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f357f0 elementor-widget elementor-widget-text-editor\" data-id=\"0f357f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>So, is LogMeIn safe? Truth be told, we&#8217;ve seen better.<\/b><\/p><p><span style=\"font-weight: 400;\">While it holds<\/span><a href=\"https:\/\/www.goto.com\/company\/trust\/security-measures\"> <span style=\"font-weight: 400;\">SOC 2 and SOC 3 certifications,<\/span><\/a><span style=\"font-weight: 400;\"> as well as C5 and ISO 27001 compliance, LogMeIn lacks evidence supporting compliance with official HIPAA (Health Insurance Portability and Accountability Act) standards.<\/span><\/p><p><span style=\"font-weight: 400;\">On paper, its encryption protocols and multi-factor authentication seem to be on par with industry standards. However, recent incidents such as the 2022 security breach have highlighted vulnerabilities.<\/span><\/p><p><span style=\"font-weight: 400;\">Still, given its features, the pricing seems to be quite high.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18f60a7 elementor-widget elementor-widget-image\" data-id=\"18f60a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.logmein.com\/buy\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"843\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing.png\" class=\"attachment-full size-full wp-image-40371\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing.png 1600w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing-300x158.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing-1024x539.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing-768x405.png 768w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/pro-pricing-1536x809.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><a href=\"https:\/\/www.logmein.com\/buy\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c6212d elementor-widget elementor-widget-text-editor\" data-id=\"7c6212d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Researching the web, we found some pretty dissatisfied users on consumer review websites.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-061102d elementor-widget elementor-widget-image\" data-id=\"061102d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/logmein.pissedconsumer.com\/review.html\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1382\" height=\"1330\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-reviews.png\" class=\"attachment-full size-full wp-image-40376\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-reviews.png 1382w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-reviews-300x289.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-reviews-1024x985.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/logmein-reviews-768x739.png 768w\" sizes=\"(max-width: 1382px) 100vw, 1382px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><a href=\"https:\/\/logmein.pissedconsumer.com\/review.html\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-614fb17 elementor-widget elementor-widget-text-editor\" data-id=\"614fb17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Our take?<\/b><span style=\"font-weight: 400;\"> Weigh LogMeIn&#8217;s security measures against potential risks and consider alternatives like RealVNC for enhanced deployment flexibility and advanced security features. Overall, LogMeIn remains a viable, yet expensive choice for remote access, provided you implement best practices and stay updated on security recommendations and new patch updates.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab0bc0 elementor-widget elementor-widget-heading\" data-id=\"1ab0bc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Secure Remote Access Software Making Waves Among IT Professionals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b7385 elementor-widget elementor-widget-text-editor\" data-id=\"56b7385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LogMeIn is a popular remote access software, known for its strong security measures, including encryption, multi-factor authentication, and intrusion detection. These features ensure data protection and secure connections, backed up by certifications like SOC 2 and SOC 3 (though lacking official HIPAA compliance).<\/span><\/p><p><span style=\"font-weight: 400;\">If you&#8217;re asking us <\/span><i><span style=\"font-weight: 400;\">&#8220;Is Logmein safe?&#8221;,<\/span><\/i><span style=\"font-weight: 400;\"> we don&#8217;t have a definitive answer. With the latest updates, you can use this tool securely to exchange data and get the job done, especially when only two computers are involved. On an organizational level, we&#8217;d double-check to see which alternatives can serve the purpose better, at a lower cost.<\/span><\/p><p><b>If you choose to use LogMeIn as your preferred remote access software, follow our tips to maximize security:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stay aware of phishing and other online scams<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your software updated to patch vulnerabilities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create unique passwords and enable multi-factor authentication for added protection<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">But before you review LogMeIn Central, Rescue, GoTo Resolve, Miradore, Pro, or GoToMyPC&#8230;why not consider an all-in-one, highly secure alternative?<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416a8d2 elementor-widget elementor-widget-heading\" data-id=\"416a8d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ever Heard of RealVNC?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf10ef8 elementor-widget elementor-widget-image\" data-id=\"cf10ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.g2.com\/products\/realvnc\/reviews#reviews\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"267\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security.png\" class=\"attachment-full size-full wp-image-40381\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security.png 1600w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security-300x50.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security-1024x171.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security-768x128.png 768w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/realvnc-security-1536x256.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><a href=\"https:\/\/www.g2.com\/products\/realvnc\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c881a80 elementor-widget elementor-widget-text-editor\" data-id=\"c881a80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With a score of 4.7\/5 out of over 400 reviews, RealVNC Connect is a trusted remote access solution for businesses worldwide, offering secure, real-time desktop viewing and control. Ideal for remote work, system management, and IT support, it&#8217;s praised for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ease of use<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reliability<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong security, also compliant with GDPR, HIPAA, PCI DSS, and ISO 27001.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">With support across multiple platforms, flexible pricing starts at <\/span><b>$2.99<\/b><span style=\"font-weight: 400;\"> per device per month, billed annually.<\/span><a href=\"https:\/\/www.realvnc.com\/en\/connect\/\"> <span style=\"font-weight: 400;\">Learn more about RealVNC Connect today<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>With cyber threats evolving, including the rise of AI deep fakes, smarter-than-ever phishing attempts and online scams, on top of the prevalent work-from-anywhere workforce, we&#8217;ve got to pas ourselves\u2013how secure is your remote access software? And if you&#8217;re using LogMeIn, is it safe?<\/p>\n","protected":false},"author":31,"featured_media":39345,"template":"","blog_category":[281],"class_list":["post-40348","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-remote-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is LogMeIn safe? A security analysis for IT professionals<\/title>\n<meta name=\"description\" content=\"Is LogMeIn safe? 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