{"id":40290,"date":"2024-05-12T09:51:26","date_gmt":"2024-05-12T09:51:26","guid":{"rendered":"https:\/\/www.realvnc.com\/en\/?post_type=blog&#038;p=40290"},"modified":"2026-04-13T10:44:34","modified_gmt":"2026-04-13T09:44:34","slug":"is-splashtop-safe","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/is-splashtop-safe\/","title":{"rendered":"Is Splashtop Safe? A Comprehensive Analysis for IT Professionals"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"40290\" class=\"elementor elementor-40290\" data-elementor-post-type=\"blog\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d121f0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d121f0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7385364\" data-id=\"7385364\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cefc56 elementor-widget elementor-widget-text-editor\" data-id=\"5cefc56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Given the<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/remote-working-technology\/\"> <span style=\"font-weight: 400;\">remote working<\/span><\/a><span style=\"font-weight: 400;\"> landscape (including the rising popularity of BYOD policies) and ever-rising cyber threats, remote access software is one of the most critical components of our work environment. One name that often pops up in this field is Splashtop.<\/span><b> But, is Splashtop safe?<\/b><\/p><p><span style=\"font-weight: 400;\">The short answer is <\/span><b>Splashtop has met the <\/b><span style=\"font-weight: 400;\">relevant security requirements for various accreditations, but that comes with all the usual qualifications that any online service needs- no system is entirely foolproof after all.<\/span><\/p><p><span style=\"font-weight: 400;\">When you\u2019re dealing with tools that bridge sensitive data and systems, it pays to do your research. For this reason, we&#8217;re diving deep into the safety and security protocols surrounding Splashtop (and remote-access platforms in general), offering the 360-degree analysis you need to make an informed decision without spending hours on research.<\/span><\/p><p><b>In this guide, we\u2019ll will cover:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Risks and vulnerabilities inherent with remote access technology<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Splashtop&#8217;s overall review<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Examination of Splashtop\u2019s security protocols<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">And so much more! Let&#8217;s get started.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-986f5b3 elementor-widget elementor-widget-heading\" data-id=\"986f5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Remote Access Security Matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cbf8ae elementor-widget elementor-widget-text-editor\" data-id=\"8cbf8ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The number of cyberattacks leading to data breaches has dramatically increased over the past years. And it looks set to continue increasing.<\/p><p>Which is why security matters for every technology we use at home or in the workplace.<\/p><p>This is why RealVNC is determined to provide the most secure remote access solution on the market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61e74e1 elementor-widget elementor-widget-image\" data-id=\"61e74e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1438\" height=\"812\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/image1.png\" class=\"attachment-full size-full wp-image-40297\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/image1.png 1438w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/image1-300x169.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/image1-1024x578.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/image1-768x434.png 768w\" sizes=\"(max-width: 1438px) 100vw, 1438px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b228f elementor-widget elementor-widget-text-editor\" data-id=\"f6b228f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.itgovernanceusa.com\/blog\/data-breaches-and-cyber-attacks-in-2024-in-the-usa\">In our opinion<\/a>, w<\/span><span style=\"font-weight: 400;\">hen investigating the security of remote access solutions, you should go beyond the surface features and weigh up aspects like access policies, user activity monitoring, endpoint security for desktop and mobile access, and more.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The deeper you dive into this research, the more confident you should feel in your choices. If you find that, rather than reassurance, you have more questions than you began with, it might be worth considering other options.<\/span><\/p><p><span style=\"font-weight: 400;\">After all, being able to entrust your sensitive data with a remote access solution is one crucial aspect of your cybersecurity strategy, which isn&#8217;t just <\/span><i><span style=\"font-weight: 400;\">&#8216;nice to have&#8217;<\/span><\/i><span style=\"font-weight: 400;\">. Given the current online security landscape, it&#8217;s a must.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eabed4b elementor-widget elementor-widget-heading\" data-id=\"eabed4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assessing the Security of Remote Access Solutions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cefea3 elementor-widget elementor-widget-text-editor\" data-id=\"2cefea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/what-to-look-for-remote-access-solution\/\"> <span style=\"font-weight: 400;\">evaluating remote access tools<\/span><\/a><span style=\"font-weight: 400;\">, consider the following key components to ensure top-level security:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f7c55 elementor-widget elementor-widget-heading\" data-id=\"c1f7c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Examine the access policies<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7152d6 elementor-widget elementor-widget-text-editor\" data-id=\"b7152d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Policies should define who can access what resources, under what conditions, and mandate strong password practices.<\/span><\/p><p><span style=\"font-weight: 400;\">Multi-factor authentication (MFA) is non-negotiable for<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/what-is-secure-remote-access-the-ultimate-guide\/\"> <span style=\"font-weight: 400;\">secure remote access<\/span><\/a><span style=\"font-weight: 400;\">. It adds an extra layer of security that mitigates the risk of unauthorized access to your office computer.<\/span><\/p><p><span style=\"font-weight: 400;\">Access policies should align with regulatory standards like ISO 27001 and GDPR. These standards ensure your<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/top-remote-desktop-software-options\/\"> <span style=\"font-weight: 400;\">remote desktop access<\/span><\/a><span style=\"font-weight: 400;\"> complies with best practices in security and privacy.<\/span><\/p><p><b>Other must-have features include:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detailed logging of remote sessions and user activity<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Role-based access controls<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with SSO<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe94268 elementor-widget elementor-widget-heading\" data-id=\"fe94268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Scan for vulnerabilities<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10fafb0 elementor-widget elementor-widget-text-editor\" data-id=\"10fafb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Look for previous vulnerabilities and how the vendor has managed past security incidents to understand their commitment to security. Regularly scan both the remote access software and the endpoint devices for vulnerabilities. Use tools like Nessus or OpenVAS to identify potential security risks.<br \/><br \/>Look for vendors with a robust history of managing past vulnerabilities and security issues transparently. Ensure your chosen solution provides automatic updates to patch new vulnerabilities, cutting out the risk of a simple error from your IT department leading to disaster.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f99e08 elementor-widget elementor-widget-heading\" data-id=\"2f99e08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Monitor user activity<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df3f9d elementor-widget elementor-widget-text-editor\" data-id=\"9df3f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Your remote support solution must be able to monitor and log user activities during remote sessions, whether on desktop or mobile devices. This includes capturing login attempts, session durations, and actions performed during access.<\/span><\/p><p><span style=\"font-weight: 400;\">Tools like RealVNC can monitor all these activities, and set up<\/span><a href=\"https:\/\/help.realvnc.com\/hc\/en-us\/articles\/360002321297-Viewing-active-VNC-Viewer-connections-in-RealVNC-Server#disconnecting-vnc-viewers-0-1\"> <span style=\"font-weight: 400;\">real-time alerts<\/span><\/a><span style=\"font-weight: 400;\"> to quickly respond to suspicious activities.<\/span><\/p><p><span style=\"font-weight: 400;\">Detailed audit logs also help track and monitor access activities, providing a clear audit trail for security reviews. Make sure your remote support software provides this feature and that the audit logs can be easily exported and analyzed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-272cd46 elementor-widget elementor-widget-heading\" data-id=\"272cd46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Consider encryption strength<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d752dc elementor-widget elementor-widget-text-editor\" data-id=\"4d752dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Evaluate the encryption protocols used by the remote access tool. Ensure that the solution employs strong encryption mechanisms such as AES-256 and TLS (including TLS 1.2 or higher). Confirm that encryption is end-to-end to protect data from interception and unauthorized access during transit.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a8f60 elementor-widget elementor-widget-heading\" data-id=\"71a8f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Authentication mechanisms<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e097a6 elementor-widget elementor-widget-text-editor\" data-id=\"0e097a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Popular authentication mechanisms like two-factor authentication (2FA) and single sign-on (SSO) should be available. Support for device authentication ensures that only authorized devices can access the network.<\/span><\/p><p><i><span style=\"font-weight: 400;\">Did you know that RealVNC uses MFA,<\/span><\/i><a href=\"https:\/\/www.realvnc.com\/en\/blog\/realvnc-connect-supports-sso-okta\/\"> <i><span style=\"font-weight: 400;\">SSO<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">, and network access control to manage authentication for remote users?<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae1274e elementor-widget elementor-widget-heading\" data-id=\"ae1274e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Review security protocols<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c11ee5 elementor-widget elementor-widget-text-editor\" data-id=\"6c11ee5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Which<\/span><a href=\"https:\/\/www.realvnc.com\/en\/connect\/security\/\"> <span style=\"font-weight: 400;\">security protocols<\/span><\/a><span style=\"font-weight: 400;\"> does the remote access solution follow? This question is crucial, as protocols such as the ISO 27001 certification, GDPR standards,<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/five-ways-in-which-realvnc-remote-access-software-can-help-the-healthcare-industry\/\"> <span style=\"font-weight: 400;\">HIPAA<\/span><\/a><span style=\"font-weight: 400;\">, PCI-DSS, and CCPA.<\/span><\/p><p><span style=\"font-weight: 400;\">What&#8217;s more\u2013\u2013ensure that any protocols your solution employs are up-to-date and comply with industry standards.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355031a elementor-widget elementor-widget-heading\" data-id=\"355031a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Deployment options<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc258d3 elementor-widget elementor-widget-text-editor\" data-id=\"cc258d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Deployment generally comes in two major forms:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>On-Premise:<\/b><span style=\"font-weight: 400;\"> This deployment offers full control over your infrastructure, allowing you to customize security settings to meet specific needs. This is ideal for organizations with stringent security requirements and compliance obligations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cloud-Based: <\/b><span style=\"font-weight: 400;\">This deployment offers excellent scalability and accessibility, enabling remote access from any location with an internet connection. This is beneficial for remote staff and mobile device access.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Splashtop Enterprise offers both the popular cloud-based solution hosted on AWS and an on-premise solution.<\/span><\/p><p><span style=\"font-weight: 400;\">With that out of the way, let\u2019s dive more specifically into Splashtop.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f87b4e elementor-widget elementor-widget-heading\" data-id=\"3f87b4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview of Splashtop\u2019s Security Features<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8be2ff elementor-widget elementor-widget-image\" data-id=\"d8be2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1600\" height=\"1112\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features.png\" class=\"attachment-full size-full wp-image-40292\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features.png 1600w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features-300x208.png 300w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features-1024x712.png 1024w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features-768x534.png 768w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2024\/06\/splashtop-security-features-1536x1067.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6161371 elementor-widget elementor-widget-text-editor\" data-id=\"6161371\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Although we are dedicated to making RealVNC the most secure remote access software on the market,\u00a0 Splashtop is seen by many as a safe choice for both personal devices and remote computer management for businesses. It\u2019s amongst the most popular solutions for remote access software, and that is unlikely to happen if security concerns were widespread.<\/span><\/p><p><span style=\"font-weight: 400;\">The company&#8217;s flagship product for remote access, Splashtop Business Access, comes with a series of<\/span><a href=\"https:\/\/www.splashtop.com\/security\"> <span style=\"font-weight: 400;\">security features and protocols<\/span><\/a><span style=\"font-weight: 400;\"> aimed at keeping data safe:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Splashtop uses 256-bit AES Encryption to secure the file transfer during remote sessions, ensuring that the information remains confidential and protected against unauthorized access.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Furthermore, Splashtop employs TLS protocols, including TLS 1.2, to safeguard connections and make interception <\/span><b>nearly <\/b><span style=\"font-weight: 400;\">impossible.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Device authentication is mandatory, and users can opt for two-factor authentication to add an extra layer of security.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Many organizations, including<\/span><a href=\"https:\/\/www.splashtop.com\/customers\"> <span style=\"font-weight: 400;\">Microsoft, Harvard<\/span><\/a><span style=\"font-weight: 400;\">, and even government agencies like the City of Milwaukee, use Splashtop Business Access. These are entities that place a premium on security, so their continued custom must come with a little reassurance for the rest of us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c3285 elementor-widget elementor-widget-heading\" data-id=\"d2c3285\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Compliance with industry standards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b03181 elementor-widget elementor-widget-text-editor\" data-id=\"2b03181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Splashtop shows its dedication to security with compliance with a wide array of industry standards.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">It adheres to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>HIPAA Compliance<\/b><span style=\"font-weight: 400;\"> (essential for healthcare professionals to safeguard patient information)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>GDPR Compliance<\/b><span style=\"font-weight: 400;\"> (ensures the protection of user data privacy rights)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>SOC 2 Compliance<\/b><span style=\"font-weight: 400;\"> (meets rigorous security and privacy standards)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.splashtop.com\/security\/compliance\"><b>ISO\/ IEC 27001 Compliance<\/b><\/a><\/li><\/ul><p><span style=\"font-weight: 400;\">Splashtop also supports PCI, FERPA, and CCPA. These compliances make it suitable for various sectors, including finance, education, and healthcare.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c218616 elementor-widget elementor-widget-heading\" data-id=\"c218616\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Previous Security Vulnerabilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f64b3 elementor-widget elementor-widget-text-editor\" data-id=\"b1f64b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Even the most secure systems can encounter vulnerabilities, and Splashtop is no exception. In a world of bad actors, these vulnerabilities are often only brought to light when something happens.<\/span><\/p><p><span style=\"font-weight: 400;\">Notably, two significant security incidents (both now resolved) highlight this problem with the modern IT environment:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In 2020,<\/span><a href=\"https:\/\/nvd.nist.gov\/vuln\/detail\/CVE-2020-12431\"> <span style=\"font-weight: 400;\">CVE-2020-12431<\/span><\/a><span style=\"font-weight: 400;\"> revealed a Windows privilege change issue in Splashtop Software Updater versions before 1.5.6.16. Insecure permissions on configuration files and named pipes allowed local privilege escalation. This vulnerability, which affected Splashtop Streamer and Splashtop Business versions before 3.3.8.0, opened a sensitive gateway for malicious actors to hijack the system.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">More recently,<\/span><a href=\"https:\/\/github.com\/mandiant\/Vulnerability-Disclosures\/blob\/master\/2023\/MNDT-2023-0015.md\"> <span style=\"font-weight: 400;\">CVE-2023-3181<\/span><\/a><span style=\"font-weight: 400;\"> identified a local privilege escalation vulnerability affecting Splashtop Software Updater for Windows versions 1.5.6.21 and prior. This exploit allowed authenticated local users to gain SYSTEM-level privileges by manipulating insecurely created temporary directories and files. The issue was severe, given how easy it was to exploit and the high potential impact.<\/span><\/li><\/ul><p><b>Patches were quickly and effectively rolled out to address and close the mentioned problems.<\/b><\/p><p><span style=\"font-weight: 400;\">In our opinion, Splashtop did well in quickly resolving these threats, taking them seriously and addressing them thoroughly and timeously.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5afaa3 elementor-widget elementor-widget-heading\" data-id=\"a5afaa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Common attack vectors and risks for Splashtop and other Remote-Access Platforms<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf9aee elementor-widget elementor-widget-text-editor\" data-id=\"1cf9aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When you are considering implementing a remote access solution in your organization, it is important to understand the various attack vectors that can expose remote access software to malicious exploits. Many vulnerabilities come down to user error in some fashion, such as not maintaining strict security policies.<\/span><\/p><p><span style=\"font-weight: 400;\">Common attack vectors include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Weak Passwords<\/b><span style=\"font-weight: 400;\">. If users do not implement strong, complex passwords or multi-factor authentication, unauthorized access can be a huge risk for both personal devices and each account your company manages.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unpatched Software<\/b><span style=\"font-weight: 400;\">. Cyber attackers often exploit unpatched software vulnerabilities like CVE-2020-12431 and CVE-2023-3181. Regular updates are critical, but they can sometimes lag behind threat vectors.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Insecure Network Configuration<\/b><span style=\"font-weight: 400;\">. Even with solid encryption protocols like AES-256 and TLS, poor network configurations, such as exposed endpoints and a lack of firewall protection, can leave users vulnerable to intercepts and your file transfer exposed.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">All in all,if good network discipline is maintained across your company in mitigating these attack vectors, we are confident Splashtop\u2019s security features should be adequate in most cases.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">That being said, to mitigate risks of these attack vectors even further, you might instead choose to make use of <\/span><b>RealVNC<\/b><span style=\"font-weight: 400;\">&#8216;s end-to-end security measures which include <\/span><b>mandatory encryption<\/b><span style=\"font-weight: 400;\">, <\/span><b>perfect forward secrecy<\/b><span style=\"font-weight: 400;\">,<\/span><b> identity checking<\/b><span style=\"font-weight: 400;\">, and other key features such as <\/span><b>automatic blacklisting or session permissions<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-931c5f8 elementor-widget elementor-widget-heading\" data-id=\"931c5f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How an Alternative to Splashtop Compares: RealVNC<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f864e0a elementor-widget elementor-widget-text-editor\" data-id=\"f864e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In our opinion, when seeking a<\/span><a href=\"https:\/\/www.realvnc.com\/en\/blog\/guide-secure-remote-access\/\"> <span style=\"font-weight: 400;\">secure remote access solution<\/span><\/a><span style=\"font-weight: 400;\">, it&#8217;s essential to consider all factors, including encryption, deployment flexibility, and data protection.<\/span><\/p><p><span style=\"font-weight: 400;\">That&#8217;s why RealVNC is often considered to be the most secure remote access solution on the market, offering several advanced features that strengthen your organization&#8217;s security and user control.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Here&#8217;s what makes RealVNC truly stand out among its competitors:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d9056 elementor-widget elementor-widget-heading\" data-id=\"f3d9056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Advanced security features<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84c002b elementor-widget elementor-widget-text-editor\" data-id=\"84c002b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RealVNC employs top-of-the-line encryption protocols, including AES-256 encryption, to safeguard data during remote sessions.<br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It allows administrators to define permissions for users who remotely access the system. This means you can control which devices and files each user can access.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular security assessments ensure that RealVNC\u2019s infrastructure remains safe against evolving threats.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ff2b0 elementor-widget elementor-widget-heading\" data-id=\"c6ff2b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Deployment flexibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ede5a9 elementor-widget elementor-widget-text-editor\" data-id=\"3ede5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can choose between<\/span><a href=\"https:\/\/www.realvnc.com\/en\/connect\/plan\/enterprise\/\"> <span style=\"font-weight: 400;\">on-premises and cloud-based solutions<\/span><\/a><span style=\"font-weight: 400;\"> based on your specific needs. Whether you need strong control through on-premises installations or the flexibility of cloud-based access, they can support your needs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3b673a elementor-widget elementor-widget-heading\" data-id=\"a3b673a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Data protection focus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82c639d elementor-widget elementor-widget-text-editor\" data-id=\"82c639d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RealVNC offers detailed logs of remote sessions, which means your IT department has easy access to the data needed to spot threats and conduct security assessments. They can review session histories to monitor activities and ensure compliance.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive audit trails can trace user actions and system events, aiding in the identification and resolution of security issues.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RealVNC facilitates secure file exchanges during remote sessions by keeping data encrypted and protected.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83df255 elementor-widget elementor-widget-heading\" data-id=\"83df255\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Three Top Secure Remote Access Practices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52d98db elementor-widget elementor-widget-text-editor\" data-id=\"52d98db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Choosing the right remote support tool is just half the battle. The other half consists of creating a secure environment to protect your organization&#8217;s data.<\/span><\/p><p><span style=\"font-weight: 400;\">Here are some best practices to follow:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encourage everyone to use strong, unique passwords. A strong password includes a mix of letters, numbers, and special characters. Add an extra layer of security by enabling 2FA.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regularly check your systems for security weaknesses. Use security scanning tools to identify areas that might be vulnerable to attacks. Once you find security issues, fix them right away with software updates or by changing security settings to close any gaps.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Teach employees about security best practices, like how to recognize phishing emails and the importance of using secure connections. Well-informed staff are less likely to make mistakes that could lead to security breaches.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5c5b2 elementor-widget elementor-widget-heading\" data-id=\"aa5c5b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Security Partner Shouldn't Just Safeguard Data. It Should Be Proactive in Mitigating Risks.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac2e5ca elementor-widget elementor-widget-text-editor\" data-id=\"ac2e5ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>So, back to the question: Is Splashtop safe? <\/b><span style=\"font-weight: 400;\">As mentioned above, we feel it meets many of the security requirements businesses might have, but does that make it the best remote access solution on the market? It depends.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Splashtop employs strong security measures and doesn&#8217;t have a history of breaches in the volume or magnitude of many of its competitors, such as TeamViewer, for example.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is also one of the popular solutions, and that rarely happens to service providers who are lax in their security duties.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">That being said, as part of our commitment to providing the world\u2019s most secure remote access solution,RealVNC is proactive in keeping up with security standards, addressing user feedback, and adding new functionalities that do more than just enhance security measures.<\/span><\/p><p><a href=\"https:\/\/www.realvnc.com\/en\/connect\/\"><b>Try RealVNC for free and let us know your feedback<\/b><\/a><b>. <\/b><span style=\"font-weight: 400;\">We&#8217;re always here to listen to what you have to say. Experience the RealVNC difference for yourself.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Given the <a href=\"https:\/\/www.realvnc.com\/en\/blog\/remote-working-technology\/\">remote working<\/a> landscape (including the rising popularity of BYOD policies) and ever-rising cyber threats, remote access software is one of the most critical components of our work environment. One name that often pops up in this field is Splashtop. But, is Splashtop safe?<\/p>\n","protected":false},"author":31,"featured_media":35771,"template":"","blog_category":[281],"class_list":["post-40290","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-remote-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is Splashtop Safe? A Comprehensive Analysis for IT Professionals<\/title>\n<meta name=\"description\" content=\"Is Splashtop safe? Learn about its encryption, vulnerabilities, and expert tips to keep your remote access secured.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/en\/blog\/is-splashtop-safe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Splashtop Safe? A Comprehensive Analysis for IT Professionals\" \/>\n<meta property=\"og:description\" content=\"Is Splashtop safe? 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