{"id":21045,"date":"2023-07-20T06:20:40","date_gmt":"2023-07-20T06:20:40","guid":{"rendered":"https:\/\/www.realvnc.com\/en\/?post_type=blog&p=21045"},"modified":"2026-04-13T10:44:26","modified_gmt":"2026-04-13T09:44:26","slug":"remote-access-device","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/remote-access-device\/","title":{"rendered":"Remote access devices: A gateway to convenience and efficiency"},"content":{"rendered":"\t\t
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According to a report by Buffer, 98%<\/a> of workers want a hybrid or remote working schedule for the rest of their careers. The reasons for this can include increased productivity, a better work\/life balance, and saving money, but in order to facilitate remote working, businesses need to adopt remote access solutions.<\/p>

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What is a remote access device?<\/span><\/h2>

A remote access device is any desktop or mobile device that allows the user to access and sometimes control another device in a different location. Remote access software is used to connect remote devices. Remote device management plays a crucial role in administering and controlling these devices remotely, addressing scalability, cost, and security risks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Remote access software allows users to access company networks or control remote devices from disparate locations. Typically, the software consists of two separate components: the device that will be accessed from afar has the server component installed, while the client (or viewer) component is installed on the remote access device.<\/p>

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Using remote access can improve remote collaboration and workflows for businesses, as employees are able to access company resources, view and transfer files, screen share<\/a>, and more, from anywhere. Furthermore, remote access devices allow technicians to deliver remote help desk experiences, which reduce downtime and improve efficiency.<\/p>

The four main types of remote access devices<\/span><\/h2>

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1. Computer to computer<\/span><\/h3>

With remote access software, you can access a remote computer, such as your work desktop, from a computer you are using elsewhere, such as your home laptop. This connection can be completed regardless of the computer operating system.<\/p>

2. Computer to phone<\/span><\/h3>

You can also remotely access a phone from a computer with a remote access software client component. Supported platforms vary depending on solution providers, but connecting Windows, Mac, and Linux devices to iOS and Android<\/a> phones should be possible. For an Android device, remote access software can be used to troubleshoot issues, monitor performance, and manage apps or settings without physical access.<\/p>

3. Phone to computer<\/span><\/h3>

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Depending on your solution provider, this can also work the other way around. As long as an Android or iOS phone has the correct client component, it will be able to access a remote computer with a server component. Setting up and using a remote desktop app on your phone involves installing the app, configuring the settings for the remote connection, enabling features like sound, clipboard, and device redirection, and using the app to control the remote session, including zooming, switching between sessions, and disconnecting from remote PCs.<\/p>

4. Phone to phone<\/span><\/h3>

Due to their current computing power, mobile phones can also be used as remote control devices for other phones. Both cellular and Wi-Fi networks can support access to a remote phone from a client component phone.<\/p>

What are the benefits of using a remote access device?<\/h2>

Remote access has become increasingly popular thanks to its ability to streamline remote workflows, improve critical IT processes, and reduce business costs. Additionally, remote support offers increased flexibility for remote workers, improved productivity, and enhanced support capabilities. Here are a few of the main benefits that using remote access<\/a> devices can bring to businesses.<\/p>

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Secure remote access software is crucial in protecting sensitive company data, using robust encryption, for example.<\/p>

Improves flexibility and productivity<\/span><\/h3>

Remote working drives rich, business-wide benefits. Not only can you hire the best talent, regardless of their proximity to your office, but hybrid or fully remote opportunities also allow you to accommodate the individual needs of your current employees.<\/p>

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Flexible working can significantly improve employee job satisfaction, motivation, and productivity. According to Gartner, having more flexible working hours and less\/no commuting time were significant drivers of productivity for 43%<\/a> and 30% of hybrid and remote workers, respectively.\u00a0<\/p>

Furthermore, 27% said they were more productive simply because remote work allowed them to work more hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Remote access device software eliminates geographical limitations by allowing employees outside of the office to access the internal network. For example, as long as they have an internet connection, employees working from home or on the go can access their work computer, locate important files, and even control the remote device<\/a> just as efficiently as if they were in the office.\u00a0<\/p>

But there’s more to it than that. Because advanced remote access software supports connectivity across any device, platform, network, or location, it can also maximize flexibility.\u00a0<\/p>

With RealVNC\u00ae Connect<\/a>‘s\u00a0 remote access, you can connect to all of the major operating systems with any device or network as well as from any location, allowing for limitless collaboration. Connections are seamless and secure, regardless of the location or time of day, meaning work can be done from a city, state, or country away as well as any time of day or night.<\/p>

Enhances remote accessibility and collaboration<\/span><\/h3>

When remote employees are unable to access the same information as on-site employees, hybrid team productivity and collaboration are disrupted.\u00a0<\/p>

But this isn’t just a remote team issue\u2014even in-office employees can suffer from poor information accessibility, particularly if your business includes multiple offices and departments.\u00a0<\/p>

Remote access can fix this. You can deliver full visibility by giving employees remote network access\u2014and centralizing your resources on the network. Employees can easily access, share, and distribute information to colleagues and clients, whether they’re a few miles down the road or thousands of miles overseas.<\/p>

Enables rapid remote troubleshooting<\/span><\/h3>

Gone are the days when help desk technicians needed to be on-site in order to troubleshoot issues. Instead of spending time traveling to either the office or the end user\u2019s home location, technicians can now use remote desktop software to remotely control devices, troubleshoot issues, monitor device performance, and manage settings from anywhere in the world.<\/p>

Remote help desk capabilities significantly speed up the troubleshooting process, with issues being resolved in just a few minutes. Furthermore, remote access removes the need for expensive, time-consuming travel.<\/p>

Rapid response times also improve employee productivity. When employees have to wait hours for a scheduled appointment, it severely disrupts their workflow. By using remote access, technicians and administrators can deliver on-the-spot fixes, thus minimizing interruptions and maximizing productive hours.<\/p>

Reduces costs<\/span><\/h3>

Along with eliminating travel costs, remote access reduces the costs incurred from things like downtime and data breaches.\u00a0<\/p>

Downtime can be financially ruinous. For 91%<\/a> of SMEs and large enterprises, hourly downtime costs exceed a staggering $300,000. For 44% of these organizations, the costs exceed $1 million per hour.<\/p>

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With the hourly cost of downtime also soaring for small and medium businesses, avoiding it should be a top priority. Remote access monitoring allows issues to be spotted and resolved faster, while continuous automated monitoring can completely prevent downtime and data breaches.<\/p>

Another cost benefit of remote access is the reduced overheads for rent, utilities, and equipment that result from a fully or even partly remote workforce.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is the importance of remote access device monitoring?<\/span><\/h2>

Imagine being able to identify and resolve your employees’ IT issues before they even know they have them. This can become a reality for you with remote monitoring<\/a> software. By remotely monitoring and analyzing endpoints, such as computers, systems, and devices, the software can identify and alert you to any upcoming issues.\u00a0<\/p>

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Remote monitoring is vital to guarantee network stability, IT security, and overall performance of remote endpoints. Here are its most important use cases and benefits:<\/p>