{"id":11674,"date":"2022-04-28T11:48:40","date_gmt":"2022-04-28T11:48:40","guid":{"rendered":"https:\/\/www.realvnc.com\/?post_type=blog&#038;p=11674"},"modified":"2022-05-06T10:27:11","modified_gmt":"2022-05-06T10:27:11","slug":"healthcare-needs-new-remote-access-solution","status":"publish","type":"blog","link":"https:\/\/www.realvnc.com\/en\/blog\/healthcare-needs-new-remote-access-solution\/","title":{"rendered":"Healthcare needs a new remote access solution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11674\" class=\"elementor elementor-11674\" data-elementor-post-type=\"blog\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-646b2d7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"646b2d7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f9fec5a\" data-id=\"1f9fec5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ad0b500 elementor-widget elementor-widget-text-editor\" data-id=\"3ad0b500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At a time when cybercriminals are targeting healthcare organizations and cyberattacks are increasing, it may be time to rethink exactly how remote access is achieved securely.<\/p><p><a href=\"https:\/\/www.realvnc.com\/en\/connect\/\">Remote access<\/a> has become a common part of any healthcare organization\u2019s operations \u2013 whether it\u2019s used to connect a technician to a medical device or terminal in a patient room, provide support to a nurse at their nursing station, or gain access to a remote or mobile clinic, it has become a necessity.<\/p><p>But, one of the greatest challenges is finding a secure way to provide remote access at a time when the <a href=\"https:\/\/www.sonicwall.com\/2022-cyber-threat-report\/\">Healthcare industry has seen a 121% increase in malware-based attacks<\/a>, and \u00a0<a href=\"https:\/\/www.himss.org\/resources\/himss-healthcare-cybersecurity-survey\">67% of healthcare organizations have experienced significant security incidents in the past twelve months<\/a>, according to a recent HIMSS survey.\u00a0 Within the HIMSS data we find that, while phishing remains the king of initial attack vectors, 10% of attacks involved some form of remote access as the initial attack vector. Additionally, the most significant security incident was a ransomware attack (which represented 17% of all incidents) and, according to the most recent data, the compromise of remote access is used in approximately 30% of ransomware attacks as the initial attack vector.<\/p><p>So, while your organization should definitely not take its proverbial eye off the phishing ball (as it were), it\u2019s important to recognize the significance of the threat surface that remote access makes up in healthcare organizations today.<\/p><p>Because remote access has become a necessity, it\u2019s imperative that it be looked at through the lens of cybersecurity (in addition to the lens of productivity, that results in using remote access in the first place). In doing so, it becomes evident that the challenge with existing remote access methods that leave the organization vulnerable is two-fold:<\/p><ul><li><strong>Internal Remote Access is Externally Accessible<\/strong> \u2013 this is a huge faux pas, as organizations leaving RDP and other remote access solutions open to the Internet (even if you modify the port being used) are simply providing threat actors with the front door to access their network via a brute force password attack. Today, cybercriminal gangs are looking at dark web \u201caccess brokers\u201d to provide easy initial access through the purchase of obtained or derived credentials, leaving that \u201cfront door\u201d wide open to attack.<\/li><li><strong>Internal Remote Access Uses the Cloud<\/strong> \u2013 most solutions written today are built around the \u201ccloud-first\u201d mentality of customers who are digitally transforming their business, even today. The problem with using the cloud for internal remote access sessions is that the remote session traffic \u2013 despite being encrypted \u2013 leaves the organization potentially exposed to Man-in-the-Middle attacks.<\/li><\/ul><p><em>So, what should a remote access solution look like through the lens of cybersecurity?<\/em><\/p><h2>What Does Your \u201cNew\u201d Remote Access Solution Look Like?<\/h2><p>There\u2019s an assumption here that should be stated that your <a href=\"https:\/\/www.realvnc.com\/en\/connect\/\">remote access solution<\/a> meets your operational and productivity needs; the issue at hand is how it should look from a cybersecurity perspective.\u00a0 Let\u2019s look at a few requirements you should be assessing your current solution(s) with and considering for any in the future.<\/p><h3>Layered Security for External Remote Access<\/h3><p>The problem with the widespread RDP-types of access being used by threat actors is mostly founded in the lack of leveraging several layers of security around the remote access itself.\u00a0 Looking beyond the most basic credential requirement, there are a few more factors that should be included:<\/p><ul><li><strong>Multi-factor authentication<\/strong> \u2013 Use of additional authentication factors (SMS to a mobile device, smart cards, etc.) knocks out nearly every cybercriminal. Some remote access solutions provide this themselves, while others integrate with third-party solutions.<\/li><li><strong>Single Sign-On (SSO) <\/strong>\u2013 Integration with an SSO solution helps to limit access to your remote access solution without first being authenticated.<\/li><li><strong>Application Firewall<\/strong> \u2013 Any external access is likely going to be mostly the same user accessing the same remote system. This means you can create firewall rules that limit which external IP addresses can access a given internal system.<\/li><\/ul><h3>Internal-Only Remote Access<\/h3><p>While I\u2019m a big fan of leveraging the cloud, in some verticals (Healthcare, in particular) where data regulations reign supreme and fines are significant, it becomes imperative that, should your user and desired desktop both reside within the corporate network, your remote access solution needs to <em>directly connect without the use of a cloud-based proxy service<\/em>. The proxy service is what facilitates remote access connectivity without needing to open the firewall, as most run over TCP port 443. But the use of the proxy is what sends your remote session traffic outside the corporate network \u2013 and, from the cybersecurity perspective, this only reduces the strength of your security stance.<\/p><p>Instead, utilize a remote access solution that provides the ability to skip the proxy and just connect to the remote host within the corporate network. In some solutions, the direct connection between two devices must be specifically defined, but in other solutions, it\u2019s based on intelligent detection of the connection request details and leaves any sort of cloud proxy out of the equation whenever deemed unnecessary. Either method is better than the alternative of using a cloud-based proxy every time, but having the auto-detection provides better security than a static definition.<\/p><p>By using direct connection functionality in your remote access solution, not only do you minimize your organization\u2019s threat surface (because there is no longer any internal remote access traffic travelling up to the cloud and back), but you also improve the speed of the connection and the underlying service delivery of the work being accomplished across that connection.<\/p><h3>Keeping Healthcare Remote Access Secure<\/h3><p>As cybercriminals continue to look for ways to take advantage of any externally accessible service, connection, or session, it\u2019s time for healthcare organizations to no longer see remote access through purely a productivity lens. By considering how remote access puts the organization at risk and looking for alternative ways to achieve the same end result but with security actually strengthened, you will reduce the accessible threat surface, and potentially completely remove remote access from the initial attack vector equation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At a time when cybercriminals are targeting healthcare organizations and cyberattacks are increasing, it may be time to rethink exactly how remote access is achieved securely. Remote access has become a common part of any healthcare organization\u2019s operations \u2013 whether it\u2019s used to connect a technician to a medical device or terminal in a patient &#8230; <a title=\"Healthcare needs a new remote access solution\" class=\"read-more\" href=\"https:\/\/www.realvnc.com\/en\/blog\/healthcare-needs-new-remote-access-solution\/\" aria-label=\"Read more about Healthcare needs a new remote access solution\">Read more<\/a><\/p>\n","protected":false},"author":20,"featured_media":11690,"template":"","blog_category":[280,266,261,281],"class_list":["post-11674","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-featured","blog_category-healthcare","blog_category-medical","blog_category-remote-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Healthcare needs a new remote access solution<\/title>\n<meta name=\"description\" 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Cavalancia, 4-time Microsoft MVP","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/39ee2c0e6e815f082b788d1724827f4153716df8f8013fbe03f24ab73c6e4b89?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/39ee2c0e6e815f082b788d1724827f4153716df8f8013fbe03f24ab73c6e4b89?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/39ee2c0e6e815f082b788d1724827f4153716df8f8013fbe03f24ab73c6e4b89?s=96&d=mm&r=g","caption":"Nick Cavalancia, 4-time Microsoft MVP"},"description":"Nick Cavalancia is a four-time Microsoft MVP, has over 28 years of enterprise IT experience, is an accomplished consultant, speaker, trainer, writer, and columnist, and has achieved industry certifications including MCSE, MCT, Master CNE, and Master CNI. He has authored, co-authored and contributed to dozens of books on various technologies. Nick regularly speaks, writes and blogs for some of the most recognized tech companies today on topics including cybersecurity, cloud adoption, business continuity, and compliance."}]}},"_links":{"self":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog\/11674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":0,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog\/11674\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/media\/11690"}],"wp:attachment":[{"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/media?parent=11674"}],"wp:term":[{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/www.realvnc.com\/en\/wp-json\/wp\/v2\/blog_category?post=11674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}