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What’s a tier, and which one should I choose?ΒΆ

When you purchase a Professional or Enterprise subscription, you choose a tier corresponding to the maximum number of remote computers you want to control:

../../_images/faq-license-tier.png

You can install VNC Server on up to this number of computers, across any of our principal platforms.

Note

If you have a Home subscription or a trial, there are limits on the number of computers you can control.

You can increase capacity at any time by switching to a new tier. To do this, sign in to your RealVNC account and follow the instructions on the Billing page. We’ll replace your old subscription with a new one, notify you of the new renewal date, and credit you for full unused months.

Note

You don’t need to re-apply your subscription if you switch tier unless you originally entered a license key. In all other circumstances, we’ll handle this automatically for you.

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