Imagine you've purchased new software and only the line manager has had full training in its use. Enabling device access as part of your VNC Connect subscription means you can allow multiple users to connect to the same computer, streamlining the tricky roll-out process:
Day one: The line manager provides remote access with view-only capabilities to her computer, walking her team through the new software. They use text chat to ask questions, which she answers using real-time visual demonstrations.
Short-term: The team leader accesses her employees’ computers to offer real-time support. VNC Connect is perfect for this use case as it is not bloated by unnecessary helpdesk functionality designed for the IT Team.
Medium-term: The team begins to understand the new software, and can support each other. This allows the line manager to concentrate on other important aspects of her job, while empowering her team to collaborate and learn together.
VNC Connect makes the tough process of rolling out a software upgrade far simpler. Everyone’s time is used efficiently, the quality of training and support is improved, and the need for travel is greatly reduced.