We're here if you need help
What happens if I don’t renew?¶
With the one exception below, remote access will stop as soon as your subscription expires. Providing you renew within a further 28 days, we’ll restore your team. After that, you’ll have to start again.
- Have an Enterprise subscription that includes device access
- Install VNC Connect on a particular remote computer
- Only establish direct connections to that computer
...then you have a grace period of 28 days during which you can continue to connect direct. You should use this time to renew your subscription and re-apply it.