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How do I set up my team and get started?

Once you’ve added instant support to your VNC Connect subscription:

  1. Navigate to the People page of your RealVNC account.
  2. Invite people in to your team.
  3. Name appropriate team members as technicians.

Each named technician must download VNC Viewer 6.18.907 (September 2018) or later to their desktop computer and follow these instructions.

By design, there’s nothing to provision or set up on the end user’s computer in advance.