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How do I enable instant support?ΒΆ

If you’ve already purchased a Professional or Enterprise subscription, there’s no need to buy another. Just add the number of technicians you need to meet expected demand to your existing subscription at any time from the Billing page of your RealVNC account.

If you’ve yet to purchase, simply choose a number of technicians at the same time as you (optionally) choose a remote computer tier:

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Once your subscription is enabled, follow these instructions to name a team member as a technician and get started.

Note

If you have a trial, instant support is already enabled. As the team owner, you are automatically the named technician for your team.

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