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What is a direct connection?

Direct connectivity is only available if you have an Enterprise subscription that includes device access.

A direct connection is one that you broker yourself. You must know the current IP address or hostname of the computer, and you may need to reconfigure intermediate firewalls and routers too.

You can establish direct connections over a private network such as a LAN or VPN, or over a public network such as the Internet. If the former, neither endpoint need be connected to the Internet; VNC Server and VNC Viewer do not ‘phone home’.


For any remote computer with an Enterprise subscription and VNC Connect installed, you can choose to establish direct connections, cloud connections, or both, in the way that suits you. Read our guide to cloud versus direct to find out more.

To establish a direct connection, you don’t need to sign in to VNC Viewer. Just enter the current IP address or hostname of the remote computer in the search bar:


You may also need to qualify the address with a port number if VNC Server is listening on a port other than the default 5900 TCP, for example for port 5980 or for port 80.