One product for all your remote access needs

VNC Connect has two capabilities, device access and instant support. Add just the capability you need to your subscription, or both to cover every remote access use case.

Device access

Device Access

Add device access to your VNC Connect subscription and control computers you own or manage. Install VNC Connect on these computers and enable access at any time, for anyone, attended or unattended, direct or via the cloud.

Perfect for remote workers, departmental teams, connecting customers and suppliers, and IT support for your device estate.


Cloud (Internet) and direct (LAN) connectivity


Attended and unattended access

Licensed per remote computer to control.png

Licensed per remote computer to control


Installation on remote computer required

Instant support

Instant support

Add instant support to your VNC Connect subscription and connect to a colleague or customer's computer in seconds with their permission, without installing any software or leaving a footprint behind.

Perfect for service desk technicians or IT support in a BYOD environment.


Cloud connectivity only (Internet required)


Attended access only

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Licensed per technician taking control


No install; zero footprint

Purchasing made easy

With multiple licensing permutations, hidden restrictions and confusing terminology, buying some remote access software can be difficult. With VNC Connect, you just need to answer three simple questions...

  1. Which subscription should I choose?

    Select either a Professional or Enterprise subscription by comparing their feature sets.

  2. How many of my own computers do I want to access?

    Optionally, add device access to your subscription by specifying the number of computers you own or manage that you want to remotely access.

  3. How many technicians do I need to provide on-demand support?

    Optionally, add instant support to your subscription by specifying the number of technicians you need to meet expected demand.

Watch our how to purchase video

Duration: 1m 39s

Take the next step

You can try both device access and instant support free for 30 days.