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Installing and removing VNC Connect

These instructions explain how to install VNC Connect (version 6.x) on principal SUSE Linux computers.

Note

You can perform all the operations on this page at the command line. Check out our example script.

Removing conflicting packages

Before installing or upgrading, run the following command as a user with administrative privileges to ensure the following packages are not present:

rpm -e xorg-x11-Xvnc tightvnc

Upgrading to VNC Connect

If you are upgrading from VNC 5.x and have a valid Personal or Enterprise license key, installation should be seamless. You do not need to stop VNC Server, and any configuration changes you have made will be preserved. If you wish to enable cloud connectivity, perform this post-install step.

If you have an out-of-date Personal or Enterprise license key for VNC 5.x, you must purchase a subscription as a new customer.

If you have a Free license key for VNC 5.x, you can migrate to a new, free Home subscription providing you install VNC Connect desk-side. You cannot migrate over a remote control session.

If you wish to upgrade from VNC Enterprise Edition or VNC Personal Edition 4.x, we recommend you first contact Support.

Downloading VNC Connect

Download the appropriate VNC RPM installer for the architecture of the computer you want to control. VNC Server and VNC Viewer are included as separate installable packages.

If you do not have administrative privileges, or want to specify non-default installation locations, download the appropriate generic installer instead, and run the script provided.

Note

VNC Viewer is freely available to download as a separate app if required.

Installing VNC Connect

Using desktop tools

To install VNC Server, open <VNC-Server>.rpm using Software Manager, and follow the instructions. Administrative privileges are required. To install VNC Viewer, repeat this operation for <VNC-Viewer>.rpm.

At the command line

Installing at the command line or via SSH may be quicker and more convenient providing defaults are acceptable. To do this, run the following command as a user with administrative privileges:

rpm -U <VNC-Server>.rpm <VNC-Viewer>.rpm

Licensing VNC Server

You must apply a subscription to VNC Server. If you do not, remote access will not be available.

Note

VNC Viewer does not need to be licensed.

Using desktop tools

Open the VNC Server dialog and select Licensing from the menu to open the graphical License Wizard. Follow the instructions to sign in with your RealVNC account credentials.

If you have an Enterprise subscription, direct connectivity will be automatically enabled, and you are prompted to enable cloud connectivity at the same time.

At the command line

You can only license VNC Server at the command line if you have an Enterprise subscription.

A 25 character license key for offline or remote deployment is available from the Deployment page of your RealVNC account. To apply it, run the following command as a user with administrative privileges:

vnclicense -add *license-key*

Direct connectivity is automatically enabled. To enable cloud connectivity, run the following command as a user with administrative privileges:

vncserver-x11 -service -joinCloud *token*

Cloud connectivity tokens are also available from the Deployment page of your RealVNC account.

Setting up the environment for VNC Server

SELinux

If SELinux is enabled, you must run vncinitconfig -register-SELinux to register policy modules.

Printing

If you wish to print under SLED and SLES 10, perform the following operations.

Starting VNC Server

To start VNC Server in Service Mode, run the appropriate command as a user with administrative privileges:

systemctl start vncserver-x11-serviced.service #systemd
/etc/init.d/vncserver-x11-serviced start #initd

For other command line operations and modes, see this page.

Removing VNC Connect

Using desktop tools

To uninstall VNC Server, open Software Manager, conduct a search for the realvnc-vnc-server package, mark the package for deletion, and apply the change. Administrative privileges are required. To uninstall VNC Viewer, repeat this operation for realvnc-vnc-viewer.

At the command line

Run the following command as a user with administrative privileges:

rpm -e realvnc-vnc-server realvnc-vnc-viewer

Note

To completely remove (benign) configuration and other files or settings that may remain, follow these instructions.

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