« Back to docs

Network access requirementsΒΆ

Computers and devices running VNC Connect must be able to access RealVNC services at the locations in the table below. If a proxy or firewall is blocking outgoing communications, cloud connections cannot be established.

Note

Access to these services is not required if you have an Enterprise subscription and establish direct connections only, or if you are using VNC 5.x.

If you are sure you have access but cloud connectivity does not appear to work, check our service status page.

URL IPv4 address TCP port UDP port
https://auth-a.services.vnc.com 212.119.29.178 443 n/a
https://auth-b.services.vnc.com 165.254.191.246
https://auth-c.services.vnc.com 165.254.191.230
https://dir-a.services.vnc.com 212.119.29.179 443 n/a
https://dir-b.services.vnc.com 165.254.191.247
https://dir-c.services.vnc.com 165.254.191.231
https://hb-a.services.vnc.com 212.119.29.177 443 n/a
https://hb-b.services.vnc.com 165.254.191.245
https://hb-c.services.vnc.com 165.254.191.229
https://hc-1-gb-slg-1.services.vnc.com 212.119.29.130 443 3478
https://hc-2-gb-slg-1.services.vnc.com 212.119.29.131
https://hc-3-gb-slg-1.services.vnc.com 212.119.29.132
https://hc-4-gb-slg-1.services.vnc.com 212.119.29.133
https://hc-5-gb-slg-1.services.vnc.com 212.119.29.134
https://hc-6-gb-slg-1.services.vnc.com 212.119.29.135
https://hc-7-gb-slg-1.services.vnc.com 212.119.29.136
https://hc-8-gb-slg-1.services.vnc.com 212.119.29.137
https://hc-9-gb-slg-1.services.vnc.com 212.119.29.138
https://hc-10-gb-slg-1.services.vnc.com 212.119.29.139
https://hc-1-us-ca-1.services.vnc.com 165.254.239.130
https://hc-2-us-ca-1.services.vnc.com 165.254.239.131
https://hc-3-us-ca-1.services.vnc.com 165.254.239.132
https://hc-4-us-ca-1.services.vnc.com 165.254.239.133
https://hc-5-us-ca-1.services.vnc.com 165.254.239.134
https://hc-6-us-ca-1.services.vnc.com 165.254.239.135
https://hc-7-us-ca-1.services.vnc.com 165.254.239.136
https://hc-8-us-ca-1.services.vnc.com 165.254.239.137
https://hc-9-us-ca-1.services.vnc.com 165.254.239.138
https://hc-10-us-ca-1.services.vnc.com 165.254.239.139
https://hc-1-us-va-1.services.vnc.com 165.254.191.194
https://hc-2-us-va-1.services.vnc.com 165.254.191.195
https://hc-3-us-va-1.services.vnc.com 165.254.191.196
https://hc-4-us-va-1.services.vnc.com 165.254.191.197
https://hc-5-us-va-1.services.vnc.com 165.254.191.198
https://hc-6-us-va-1.services.vnc.com 165.254.191.199
https://hc-7-us-va-1.services.vnc.com 165.254.191.200
https://hc-8-us-va-1.services.vnc.com 165.254.191.201
https://hc-9-us-va-1.services.vnc.com 165.254.191.202
https://hc-10-us-va-1.services.vnc.com 165.254.191.203
×