{"id":102886,"date":"2026-05-25T10:18:36","date_gmt":"2026-05-25T09:18:36","guid":{"rendered":"https:\/\/www.realvnc.com\/connect\/customers\/qtrac\/"},"modified":"2026-06-10T09:39:36","modified_gmt":"2026-06-10T08:39:36","slug":"case-study-qtrac","status":"publish","type":"customer","link":"https:\/\/www.realvnc.com\/da\/connect\/customers\/case-study-qtrac\/","title":{"rendered":"Qtrac"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"102886\" class=\"elementor elementor-102886 elementor-26635\" data-elementor-post-type=\"customer\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8287865 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8287865\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d79a195\" data-id=\"d79a195\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bae487 elementor-widget elementor-widget-heading\" data-id=\"6bae487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RealVNC Connect er Qtracs eksklusive l\u00f8sning til fjernadgang.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d36abcd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d36abcd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bd654c0\" data-id=\"bd654c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b48062 elementor-widget elementor-widget-heading\" data-id=\"7b48062\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><p>Vores kunde Qtrac er en f\u00f8rende leverand\u00f8r af teknologi til k\u00f8styring og aftaleplanl\u00e6gning, der hj\u00e6lper millioner af mennesker over hele verden med at f\u00e5 bedre kundeoplevelser inden for detailhandel, sundhedsv\u00e6sen, uddannelse og offentlig service.<\/p> \n<p>\nVirksomheder, der bruger Qtracs teknologi, er afh\u00e6ngige af den hver dag, s\u00e5 det er vigtigt, at Qtracs supportteam kan identificere og proaktivt l\u00f8se problemer s\u00e5 hurtigt som muligt. Ved at fjernoverv\u00e5ge enheder p\u00e5 hundredvis af lokationer verden over opdager og l\u00f8ser de regelm\u00e6ssigt problemer, f\u00f8r deres Customers overhovedet opdager dem.   \n<\/p>\n<p>Efter at have oplevet problemer med andre udbydere af fjernadgangssoftware bruger Qtrac nu udelukkende <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> til sine behov for fjernadgang.  <\/p><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-95f546a elementor-widget elementor-widget-spacer\" data-id=\"95f546a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50cda89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50cda89\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bdc06ec\" data-id=\"bdc06ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2690899 elementor-widget elementor-widget-spacer\" data-id=\"2690899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d8db7 elementor-widget elementor-widget-heading\" data-id=\"26d8db7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Problemet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956bb12 elementor-widget elementor-widget-heading\" data-id=\"956bb12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Behovet for en hurtig l\u00f8sning til fjernadgang<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f32b3c8 elementor-widget elementor-widget-text-editor\" data-id=\"f32b3c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Qtracs supportteam havde brug for en fjernadgangsl\u00f8sning, der er hurtig, sikker og brugervenlig.  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Efter f\u00f8rst at have brugt en anden velkendt leverand\u00f8r blev teamet frustreret over behovet for at genoprette en sikker forbindelse fra bunden, hver gang de havde brug for adgang. Det var irriterende og tog v\u00e6rdifuld tid gentagne gange at skulle angive login-oplysninger og udfylde CAPTCHA-formularer.   <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Softwarens brugergr\u00e6nseflade viste ogs\u00e5 alle Qtracs enheder p\u00e5 en enkelt, lang liste, hvilket gjorde navigationen til en udfordring. Hvis nogen havde brug for at f\u00e5 adgang til en bestemt enhed, skulle de lede sig gennem tusindvis af poster for at finde den, de \u00f8nskede.   <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Hurtig respons er afg\u00f8rende for Qtracs kundel\u00f8fte, s\u00e5 Qtrac pr\u00f8vede en anden velkendt udbyder af fjernadgang, men st\u00f8dte p\u00e5 n\u00f8jagtig de samme problemer igen.  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a40181 elementor-widget elementor-widget-heading\" data-id=\"6a40181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Opdagelse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00eb8f3 elementor-widget elementor-widget-heading\" data-id=\"00eb8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RealVNC Connect giver hurtig, sikker og letnavigeret fjernadgang<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aefe0d8 elementor-widget elementor-widget-text-editor\" data-id=\"aefe0d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Efter to skuffende fors\u00f8g p\u00e5 at finde den rigtige l\u00f8sning pr\u00f8vede Qtracs supportteam <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> og holdt fast i l\u00f8sningen.  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">I mods\u00e6tning til anden fjernadgangssoftware gjorde <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> det muligt for Qtracs supportteam at etablere sikre forbindelser i l\u00e6ngere perioder. Det bet\u00f8d, at de ikke beh\u00f8vede at angive login-oplysninger og udfylde CAPCHA-formularer gentagne gange. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">De fandt ogs\u00e5 brugergr\u00e6nsefladen meget lettere at navigere i. <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> giver supportteamet mulighed for at organisere et stort antal enheder i grupper efter kunde. Det gjorde det meget hurtigere og mere intuitivt at finde en bestemt enhed. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Qtrac-teamet var meget glade for disse fordele. Som Qtracs kvalitetschef   <\/span><span data-contrast=\"none\">Aleks Nikolovski forklarer, at teamet var opsat p\u00e5 at udrulle RealVNC p\u00e5 alle enheder:  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">&#8220;Vi inds\u00e5 straks, at brugergr\u00e6nsefladen var meget bedre for os og meget mere brugervenlig for helpdesk-teamet. Ret hurtigt sagde vi: &#8216;Lad os bare skifte alt til RealVNC&#8217;.&#8221; <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9db13a6 elementor-widget elementor-widget-heading\" data-id=\"9db13a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">L\u00f8sningen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-447352e elementor-widget elementor-widget-heading\" data-id=\"447352e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RealVNC Connect g\u00f8r ops\u00e6tning af enheder meget nemmere<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5020231 elementor-widget elementor-widget-text-editor\" data-id=\"5020231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Ud over at overv\u00e5ge enheder i driftsmilj\u00f8er bruger Qtrac nu <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> til at str\u00f8mline ops\u00e6tningsprocessen for sine kunder.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">I l\u00f8bet af produktionscyklussen forbindes nye kioskenheder til supportteamets lokale netv\u00e6rk ved hj\u00e6lp af <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a>. RealVNC Connect bruges derefter til at installere al software og alle scripts og til at aktivere licenser.   <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Efter at v\u00e6re blevet grundigt testet sendes kiosken til kunden, som kun skal s\u00f8rge for internetadgang, f\u00f8r den er fuldt funktionsdygtig.  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Da Qtracs supportteam kan opretholde sin sikre forbindelse med <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> under forsendelsen, kan de begynde at overv\u00e5ge kiosken, s\u00e5 snart den er i brug.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47bf0c4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47bf0c4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b16241\" data-id=\"7b16241\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9886794 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9886794\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8d8e04d\" data-id=\"8d8e04d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c3c9c5 elementor-widget elementor-widget-image\" data-id=\"3c3c9c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"635\" height=\"280\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/thumbnail_QtracVR-Logo-only-R-yellow.png\" class=\"attachment-large size-large wp-image-102888\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/thumbnail_QtracVR-Logo-only-R-yellow.png 635w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/thumbnail_QtracVR-Logo-only-R-yellow-300x132.png 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-df7786d\" data-id=\"df7786d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4341714 elementor-widget elementor-widget-spacer\" data-id=\"4341714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6caee elementor-widget elementor-widget-heading\" data-id=\"ed6caee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"Som supportteam fors\u00f8ger vi at v\u00e6re proaktive, og RealVNC Connect hj\u00e6lper os med at g\u00f8re det. Vi kan sende enheder til vores Customers, som ikke beh\u00f8ver anden ops\u00e6tning end en internetforbindelse, og straks begynde at overv\u00e5ge dem for eventuelle problemer. Vi er i stand til at reagere p\u00e5 problemer s\u00e5 hurtigt, at vi typisk l\u00f8ser problemerne, f\u00f8r vores Customers overhovedet har bem\u00e6rket dem.\"<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74eb33b elementor-widget elementor-widget-spacer\" data-id=\"74eb33b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2879d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2879d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-172241b\" data-id=\"172241b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6417996 elementor-widget elementor-widget-spacer\" data-id=\"6417996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5096d44 elementor-widget elementor-widget-heading\" data-id=\"5096d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resultater<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e38ba elementor-widget elementor-widget-heading\" data-id=\"e2e38ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Med kunder i k\u00f8 har Qtrac store ambitioner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abcde43 elementor-widget elementor-widget-text-editor\" data-id=\"abcde43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Qtrac Virtual Queueing and Appointment scheduling platform fjerner stress og kedsomhed fra kundeoplevelser, hvilket f\u00f8rer til \u00f8get salg og bedre personalemoral.  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">Med tusindvis af offentlige kontorer, banker, detailforretninger og sundhedsfaciliteter, der stadig beder kunderne om at st\u00e5 i langsomme k\u00f8er, er Qtracs potentiale for v\u00e6kst enormt.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">RealVNC er klar til at hj\u00e6lpe Qtrac med hvert skridt i deres ekspansion. Som Aleks forklarer:   <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p><p><span data-contrast=\"none\">&#8220;Som supportteam fors\u00f8ger vi at v\u00e6re proaktive, og <a href=\"https:\/\/www.realvnc.com\/da\/forbind\/\">RealVNC Connect<\/a> hj\u00e6lper os med at g\u00f8re det. Vi kan sende enheder til vores Customers, som ikke beh\u00f8ver anden ops\u00e6tning end en internetforbindelse, og straks begynde at overv\u00e5ge dem for eventuelle problemer. Vi er i stand til at reagere p\u00e5 problemer s\u00e5 hurtigt, at vi typisk l\u00f8ser problemerne, f\u00f8r vores Customers overhovedet har bem\u00e6rket dem.&#8221;  <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9346586 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9346586\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e05446\" data-id=\"2e05446\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4624c5f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4624c5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ce5ec34\" data-id=\"ce5ec34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-984085a elementor-widget elementor-widget-image\" data-id=\"984085a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"680\" height=\"860\" src=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/features-hero-virtual-queue-hardware-customer-680x860-1.jpg\" class=\"attachment-large size-large wp-image-102891\" alt=\"\" srcset=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/features-hero-virtual-queue-hardware-customer-680x860-1.jpg 680w, https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/features-hero-virtual-queue-hardware-customer-680x860-1-237x300.jpg 237w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-007522f\" data-id=\"007522f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79ed73c elementor-widget elementor-widget-spacer\" data-id=\"79ed73c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83585df elementor-widget elementor-widget-heading\" data-id=\"83585df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"Vi inds\u00e5 straks, at brugergr\u00e6nsefladen var meget bedre for os og meget mere brugervenlig for helpdesk-teamet. Ret hurtigt sagde vi: 'Lad os bare skifte alt til RealVNC'.\"<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-413e237 elementor-widget elementor-widget-spacer\" data-id=\"413e237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&#8220;Vi inds\u00e5 straks, at brugergr\u00e6nsefladen var meget bedre for os og meget mere brugervenlig for helpdesk-teamet. Ret hurtigt sagde vi: &#8216;Lad os bare skifte alt til RealVNC&#8217;.&#8221;<\/p>\n<p>Aleks Nikolovski<\/p>\n","protected":false},"featured_media":102898,"template":"","customer_category":[55,56],"class_list":["post-102886","customer","type-customer","status-publish","has-post-thumbnail","hentry","customer_category-retail-and-hospitality","customer_category-technology-and-research"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Qtrac - RealVNC\u00ae<\/title>\n<meta name=\"description\" content=\"Efter at have oplevet problemer med andre udbydere af fjernadgangssoftware bruger Qtrac nu udelukkende RealVNC Connect til sine behov for fjernadgang.\" \/>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.realvnc.com\/da\/connect\/customers\/case-study-qtrac\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qtrac\" \/>\n<meta property=\"og:description\" content=\"Efter at have oplevet problemer med andre udbydere af fjernadgangssoftware bruger Qtrac nu udelukkende RealVNC Connect til sine behov for fjernadgang.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.realvnc.com\/da\/connect\/customers\/case-study-qtrac\/\" \/>\n<meta property=\"og:site_name\" content=\"RealVNC\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realvnc\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-10T08:39:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.realvnc.com\/wp-content\/uploads\/2023\/11\/qtrac-hero-3-min.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"905\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@realvnc\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.realvnc.com\\\/da\\\/connect\\\/customers\\\/case-study-qtrac\\\/\",\"url\":\"https:\\\/\\\/www.realvnc.com\\\/da\\\/connect\\\/customers\\\/case-study-qtrac\\\/\",\"name\":\"Qtrac - 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