Contents

About This Guide

Chapter 1: Introduction

Principles of VNC remote control

Getting two computers ready to use

Connectivity and feature matrix

What to read next

Chapter 2: Getting Connected

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Starting Listening VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

The VNC Viewer user experience

Using the toolbar

Using the shortcut menu

Using the Options dialog

Managing the current connection

Changing appearance and behavior

Restricting access to features

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

The VNC Viewer for Java user experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transfering files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using chat

Chapter 6: Working With VNC Server

Licensing VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Keeping VNC Server up-to-date

The VNC Server user interface

Troubleshooting VNC Server

Configuring VNC Server

Changing ports

Notifying when users connect

Stopping VNC Server

Chapter 7: Making Connections Secure

Authenticating users

Authenticating using system credentials

Authenticating using a password specific to VNC

Relaxing the authentication rules

Bypassing the authentication rules

Changing the encryption rules

Preventing connections to VNC Server

Restricting functionality for connected users

Verifying the identity of VNC Server

Protecting privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Appendix B: Setting Up VNC

Configuring VNC

Specifying VNC parameters

Specifying Xvnc options

Preventing users configuring VNC

Managing system authentication

Setting up single sign-on authentication

Hosting VNC on a UNIX network share

Logging information

Removing VNC

Appendix C: VNC Parameters

Categorizing VNC parameters

VNC Server parameters

VNC Viewer parameters

Appendix D: VNC At The Command Line

VNC Server at the command line

VNC Viewer at the command line

Chapter 2, Getting Connected

This chapter aims to help the majority of users get started establishing their first connection from a client computer running the latest version of VNC Viewer to a host computer running the same version of VNC Server with an Enterprise license. For a list of other products and license types to which these instructions may also apply, see Applicable software.

Note: This chapter assumes both host and client computers are set up correctly. For more information, see Getting two computers ready to use.

Connecting is usually a straightforward process but because computer networks must be secure, problems can occasionally occur. This chapter offers help for the most common connection issues but it may also be necessary to consult the RealVNC web site, or contact Technical Support. Alternatively, if you are connecting within a private network such as a corporate Local Area Network (LAN), consult your system administrator.

Contents

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection