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Contents

About This Guide

Chapter 1: Introduction

Principles of VNC remote control

Getting the computers ready to use

Connectivity and feature matrix

What to read next

Chapter 2: Getting Connected

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Starting Listening VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

The VNC Viewer user experience

Using the toolbar

Using the shortcut menu

Using the VNC Viewer - Options dialog

Managing the current connection

Changing appearance and behavior

Restricting access to features

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

The VNC Viewer for Java user experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transfering files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using chat

Chapter 6: Setting Up VNC Server

Licensing VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Working with VNC Server

Configuring ports

Notifying when users connect

Preventing connections to VNC Server

Restricting functionality for connected users

Stopping VNC Server

Chapter 7: Making Connections Secure

Authenticating connections to VNC Server

Relaxing the authentication rules

Bypassing the authentication rules

Changing the encryption rules

Preventing particular connections to VNC Server

Restricting features for particular connected users

Uniquely identifying VNC Server

Protecting privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Previous Next Chapter 2, Getting Connected

Step 1: Ensure VNC Server is running on the host computer

VNC Server may already be running on the host computer, but to make sure, and if you have access, follow the appropriate instructions for the host computer’s platform below. If you do not have access, contact your system administrator or a host computer user.

•  Under Windows, select RealVNC > VNC Server from the Start menu, or double-click the VNC Server desktop icon, if available. Note administrative privileges are required to perform this operation.

•  Under UNIX/Linux, select Applications > Internet > VNC Server (User Mode) from the menu system, or search for this application using the standard facility.

Note: If no menu system or search facility is available, open a Terminal window, run the command vncserver-x11, and press the ENTER key. Note you should not do this as a user with administrative privileges.

•  Under Mac OS X, navigate to the Applications > RealVNC folder, and double-click the VNC Server program. Note administrative privileges are required to perform this operation.

The VNC Server dialog opens:

If the status bar is green, VNC Server should be licensed and configured correctly for connections.

If VNC Server is not licensed, or is not configured correctly, the status bar turns red. Click the Show button that appears, and follow the instructions. For more information, consult Troubleshooting connection.