- User Guide
This is not the most recent version. Read the latest documentation.
To connect to VNC Server, click the Connect button at the bottom of the VNC Viewer dialog:
You are guided through steps to ensure that the connection is legitimate and secure.
If you are connecting to VNC Server (Enterprise) or VNC Server (Personal), you may see a message similar to the following:
No signature has been stored for this VNC Server, so its identity cannot be identified.
The VNC Server signature is 2d-99-e9-11-aa-73-e6-f9.
Do you wish to accept the signature and continue connecting?
If you have access to the host computer, or can communicate with a host computer user, you can check that VNC Viewer is connecting to the correct destination (and not, for example, to a malicious third party) by comparing this signature with that displayed in the Get Started section of the VNC Server dialog:
If you see any other message referring to the VNC Server signature, it is recommended you do not connect. For more information on this security feature, see Uniquely identifying VNC Server.
Click the Yes button to continue connecting to VNC Server.
Acknowledging the encryption status
If the connection is unencrypted, you are prompted to acknowledge that sensitive information may not necessarily be secure:
If this is unacceptable and you are connecting to VNC Server (Enterprise) or VNC Server (Personal), you may be able to turn encryption on. Click the Cancel button and see Changing the encryption rules for more information. Otherwise, click Continue.
You may be required to enter a user name and/or a password:
By default, if you are connecting to:
• VNC Server (Enterprise) or VNC Server (Personal), enter the credentials of a user with administrative privileges on the host computer. If you:
— Do not know such credentials but have access to the host computer, you may be able to find them out, or alternatively register your own credentials. If you do not have access, contact a system administrator or a host computer user.
— Know that the primary user account does not have a password set (likely for friends and family only), then you must change the default authentication mechanism, or disable authentication altogether.
For more information, start with Authenticating using host computer user credentials.
• VNC Server (Free) , enter the VNC password, leaving the Username field blank. If you do not know this password but have access to the host computer, you may be able to reset it; see Authenticating using a VNC password for more information. If you do not have access, contact a system administrator or a host computer user.
Click the OK button. If the connection succeeds, VNC Viewer displays the host computer’s desktop in a new window on the client computer. Carry on from The VNC Viewer user experience.
If the connection fails for any reason, start with Troubleshooting connection.
Note: Once connected, you can save the connection details so you can quickly reconnect without having to remember the network address and authentication credentials. For more information, see Appendix A, Saving Connections.