• Documentation
  • »
  • User Guide

Contents

About This Guide

Chapter 1: Introduction

Principles of VNC remote control

Getting the computers ready to use

Connectivity and feature matrix

What to read next

Chapter 2: Getting Connected

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Starting Listening VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

The VNC Viewer user experience

Using the toolbar

Using the shortcut menu

Using the VNC Viewer - Options dialog

Managing the current connection

Changing appearance and behavior

Restricting access to features

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

The VNC Viewer for Java user experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transfering files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using chat

Chapter 6: Setting Up VNC Server

Licensing VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Working with VNC Server

Configuring ports

Notifying when users connect

Preventing connections to VNC Server

Restricting functionality for connected users

Stopping VNC Server

Chapter 7: Making Connections Secure

Authenticating connections to VNC Server

Relaxing the authentication rules

Bypassing the authentication rules

Changing the encryption rules

Preventing particular connections to VNC Server

Restricting features for particular connected users

Uniquely identifying VNC Server

Protecting privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Previous Next Chapter 2, Getting Connected

Step 5: Connect to VNC Server

To connect to VNC Server, click the Connect button at the bottom of the VNC Viewer dialog:

You are guided through steps to ensure that the connection is legitimate and secure.

Checking the signature

If you are connecting to VNC Server (Enterprise) or VNC Server (Personal), you may see a message similar to the following:

No signature has been stored for this VNC Server, so its identity cannot be identified.

The VNC Server signature is 2d-99-e9-11-aa-73-e6-f9.

Do you wish to accept the signature and continue connecting?

If you have access to the host computer, or can communicate with a host computer user, you can check that VNC Viewer is connecting to the correct destination (and not, for example, to a malicious third party) by comparing this signature with that displayed in the Get Started section of the VNC Server dialog:

If you see any other message referring to the VNC Server signature, it is recommended you do not connect. For more information on this security feature, see Uniquely identifying VNC Server.

Click the Yes button to continue connecting to VNC Server.

Acknowledging the encryption status

If the connection is unencrypted, you are prompted to acknowledge that sensitive information may not necessarily be secure:

If this is unacceptable and you are connecting to VNC Server (Enterprise) or VNC Server (Personal), you may be able to turn encryption on. Click the Cancel button and see Changing the encryption rules for more information. Otherwise, click Continue.

Entering authentication credentials

You may be required to enter a user name and/or a password:

By default, if you are connecting to:

•  VNC Server (Enterprise) or VNC Server (Personal), enter the credentials of a user with administrative privileges on the host computer. If you:

— Do not know such credentials but have access to the host computer, you may be able to find them out, or alternatively register your own credentials. If you do not have access, contact a system administrator or a host computer user.

— Know that the primary user account does not have a password set (likely for friends and family only), then you must change the default authentication mechanism, or disable authentication altogether.

For more information, start with Authenticating using host computer user credentials.

•  VNC Server (Free) , enter the VNC password, leaving the Username field blank. If you do not know this password but have access to the host computer, you may be able to reset it; see Authenticating using a VNC password for more information. If you do not have access, contact a system administrator or a host computer user.

Click the OK button. If the connection succeeds, VNC Viewer displays the host computer’s desktop in a new window on the client computer. Carry on from The VNC Viewer user experience.

If the connection fails for any reason, start with Troubleshooting connection.

Note: Once connected, you can save the connection details so you can quickly reconnect without having to remember the network address and authentication credentials. For more information, see Appendix A, Saving Connections.