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Contents

About This Guide

Chapter 1: Introduction

Principles of VNC remote control

Getting the computers ready to use

Connectivity and feature matrix

What to read next

Chapter 2: Getting Connected

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Starting Listening VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

The VNC Viewer user experience

Using the toolbar

Using the shortcut menu

Using the VNC Viewer - Options dialog

Managing the current connection

Changing appearance and behavior

Restricting access to features

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

The VNC Viewer for Java user experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transfering files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using chat

Chapter 6: Setting Up VNC Server

Licensing VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Working with VNC Server

Configuring ports

Notifying when users connect

Preventing connections to VNC Server

Restricting functionality for connected users

Stopping VNC Server

Chapter 7: Making Connections Secure

Authenticating connections to VNC Server

Relaxing the authentication rules

Bypassing the authentication rules

Changing the encryption rules

Preventing particular connections to VNC Server

Restricting features for particular connected users

Uniquely identifying VNC Server

Protecting privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Previous Next Chapter 2, Getting Connected

Step 4: Request an encrypted connection

You can request that the connection be encrypted.

Encryption ensures that data exchanged between the two computers while the connection is in progress cannot be intercepted by third parties. Note that VNC Server determines whether or not connections are actually encrypted (requesting encryption is not a guarantee).

Note: For more information on encryption, and security in general, see Chapter 7, Making Connections Secure.

By default, connections to:

•  VNC Server (Enterprise) are encrypted using industry-standard 128-bit AES. You can request that this be enhanced to ultra-secure 256-bit AES.

•  VNC Server (Personal) are encrypted using industry-standard 128-bit AES.

•  VNC Server (Free) cannot be encrypted. Upgrade the host computer to VNC Server (Enterprise) or VNC Server (Personal) if security is important to you.

By default, in the VNC Viewer dialog, the Encryption dropdown is set to Let VNC Server choose:

If you are connecting to:

•  VNC Server (Enterprise) or VNC Server (Personal), it is recommended you retain this option unless you have a good reason to either request that encryption be:

— Enhanced to 256-bit AES for connections to VNC Server (Enterprise) only.

— Turned off.

For more information on these operations, see Changing the encryption rules.

•  VNC Server (Free) , do not change this option. Doing so may prevent you connecting. For more information, see Connectivity and feature matrix.