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About This Guide

Chapter 1: Introduction

Principles of VNC remote control

Getting the computers ready to use

Connectivity and feature matrix

What to read next

Chapter 2: Getting Connected

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server running on the host computer

Step 4: Request an encrypted connection

Step 5: Connect to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Starting Listening VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

The VNC Viewer user experience

Using the toolbar

Using the shortcut menu

Using the VNC Viewer - Options dialog

Managing the current connection

Changing appearance and behavior

Restricting access to features

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

The VNC Viewer for Java user experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transfering files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using chat

Chapter 6: Setting Up VNC Server

Licensing VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Working with VNC Server

Configuring ports

Notifying when users connect

Preventing connections to VNC Server

Restricting functionality for connected users

Stopping VNC Server

Chapter 7: Making Connections Secure

Authenticating connections to VNC Server

Relaxing the authentication rules

Bypassing the authentication rules

Changing the encryption rules

Preventing particular connections to VNC Server

Restricting features for particular connected users

Uniquely identifying VNC Server

Protecting privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Previous Next Chapter 1, Introduction

What to read next

RealVNC® remote control software can be used in many different ways to solve many different kinds of problem. There is no such thing as a typical RealVNC user or remote control session.

For example, you may be sitting in front of the client computer and want to know how to use VNC Viewer to control a remote host. There may or may not be a host computer user for you to communicate with, and you may be sharing the host computer’s desktop—and therefore control—with other users. Or you may be sitting in front of the host computer and need to know how to set up VNC Server for multiple incoming connections. You may be connecting within a corporate network, in which case a system administrator might be available to help with connection issues. Or you may be helping friends or family over the Internet, and have to negotiate firewalls and routers on your own.

RealVNC remote control software is designed to be as useful out-of-the-box to as many people as possible. However, there is virtually no limit to the ways in which it can be configured to suit your requirements and environment. Some chapters in this User Guide are targeted at more experienced users, likely to require the power of changing options – system administrators setting up VNC Server for virtualization or remote configuration, for example. Other chapters, especially the first two, should be useful for all users.

•  To walk through establishing your first connection from a client computer running VNC Viewer to a host computer running VNC Server, see Chapter 2, Getting Connected.

•  To learn how to use features of VNC Viewer to enhance your experience of controlling a host computer, read Chapter 3, Using VNC Viewer.

•  If you want to control a host computer from a web browser instead of VNC Viewer, read Chapter 4, Connecting From A Web Browser.

•  To see how to exchange information between client and host computers, read Chapter 5, Exchanging Information.

•  To learn how to configure VNC Server on the host computer, and for advanced topics such as running multiple instances of VNC Server, see Chapter 6, Setting Up VNC Server.

•  By default, VNC Server establishes authenticated and, depending upon your license, encrypted connections. To learn more about security, and how to relax the rules if you consider it safe to do so, read Chapter 7, Making Connections Secure.