Do I require a license key to use VNC Viewer Plus?
You require a license key in order to use VNC Viewer Plus to make connections to supported computers with Intel® Core™ vPro™ technology.
You do not require a license key to use VNC Viewer Plus to make standard VNC connections to computers running VNC or VNC-compatible Server technology from third parties.
How many license keys do I require?
You require one license key per installation of VNC Viewer Plus in order to make connections to AMT Server.
How long is my license key valid for?
A VNC Viewer Plus license is perpetual, meaning that it can continue to be used with the original software for as long as is required.
How long is my basic support agreement valid for?
The basic support agreement, including free upgrades as they become available, runs for a period of 12 months from the date of issue of the accompanying license key. Upgrades released after this 12 month period has elapsed will not be available unless the basic support agreement has been renewed and a replacement license key issued.
How do I obtain a license key?
If you have an accepted credit or debit card, you can purchase a license online from our website.
If you wish to pay by a different method, have a query about sales taxes, discounts, purchase orders, resellers, or reseller pricing, or simply want to discuss your requirements, contact our sales team.
How do I obtain a trial license key?
When you install VNC Viewer Plus, click the Try for 60 days button:
How do I enter a new license key?
When you install VNC Viewer Plus, you are prompted to enter a license key. This can either be a full license key, or you can apply for a trial license key (see dialog above).
If you need to enter a license key after VNC Viewer Plus is installed, select All Programs > RealVNC > Advanced > Enter VNC Viewer Plus License Key from the Start menu. You may need to do this if you are replacing a trial license key with a full license key, for example.
A newly-entered license key takes immediate effect.
What are the licensing terms and conditions?
A copy of the license terms and conditions can be found here (PDF).