User Guide
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Chapter 1: Introducing VNC Viewer Plus
Getting VNC Viewer Plus ready to use
Using VNC Viewer Plus with Fast Call for Help
Step 1: Start VNC Viewer Plus on the client computer
Step 2: Specify an AMT Server connection
Step 3: Identify AMT Server on the host computer
Step 4: Select an encryption option
Chapter 3: Using VNC Viewer Plus
Configuring VNC Viewer Plus before you connect
The VNC Viewer Plus user experience
Managing the current connection
Changing appearance and behavior
Restricting access to functionality
Chapter 4: Performing Management Operations
Powering the host computer on and off
Mounting an image on the host computer
Chapter 5: Configuring the host computer
Discovering authentication credentials
Setting up encrypted connections
Enabling support for mounting images
Getting VNC Viewer Plus ready to use
Before you can establish a connection, certain operations must be performed on both host and client computers.
This section addresses the client computer user and assumes the same person is able (that is, is physically present and has sufficient privileges) to configure the host computer as well. If not, contact a system administrator or a host computer user.
Note: Some operations need only be performed once. Others must be performed before each connection.
Host computer
1. Ensure the host computer is connected to a power supply unless it has an independent power source (for example, a laptop). Note, however, that it need not be powered on, or have a functioning operating system.
2. Ensure the host computer is connected to a network to which the client computer can also connect. This User Guide assumes you are connecting over a private network such as a LAN or VPN, but if you are connecting over the Internet, see also Connecting over the Internet.
3. Ensure AMT Server is enabled on the host computer. For more information, see Setting up Intel AMT.
4. You need to know a network address for AMT Server. For more information, start with Discovering a network address.
5. You may need to know authentication credentials for AMT Server. For more information, start with Discovering authentication credentials.
6. Ensure the keyboard language of the host computer is mapped to the type of keyboard attached to your client computer. Note you can use VNC Viewer Plus to do this after you connect. For more information, see page 26.
Client computer
1. Ensure the client computer is powered on, has a functioning operating system, and is connected to the same network as the host computer.
2. Install and license VNC Viewer Plus. To see how to do this, and for information on trial license keys, visit www.realvnc.com/products/viewerplus.
Note: VNC Viewer Plus need not be licensed to make a standard VNC connection.
3. If your client computer is protected by proxy servers, provide the appropriate information. For more information, see Connecting via proxy servers.


