VNC® Viewer Plus 1.1 User Guide
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Attention
This is not the most recent version. Read the latest documentation.
Chapter 1: Introducing VNC Viewer Plus
Getting VNC Viewer Plus ready to use
Step 1: Start VNC Viewer Plus on the client computer
Step 2: Configure VNC Viewer Plus before you connect
Step 3: Specify an AMT Server connection
Step 4: Identify AMT Server on the host computer
Step 5: Select an encryption option
Chapter 3: Using VNC Viewer Plus
The VNC Viewer Plus user experience
Using the VNC Viewer Plus toolbar
Using the VNC Viewer Plus shortcut menu
Using the VNC Viewer Plus Properties dialog
Powering the host computer on and off
Remotely mounting an image on the host computer
Managing the current connection
Changing the appearance and behavior of VNC Viewer Plus
Restricting access to VNC Viewer Plus functionality
Chapter 4: Configuring the host computer
Discovering authentication credentials
AMT Server is managed by Intel Active Management Technology (Intel AMT), through Intel Management Engine (Intel ME). You must set up Intel AMT for KVM (Keyboard, Video, Mouse) operations before you can enable AMT Server.
The following sections explain setup out-of-the-box for two supported versions of Intel AMT. Note that instructions may differ slightly for different hardware. For hardware requirements, visit www.realvnc.com/products/viewerplus/hardware.html.
The following operations are valid for a Toshiba Tecra A11 laptop:
1. Connect the host computer to a wired network, and power it on.
2. At the appropriate moment, press the appropriate key to enter BIOS configuration, for example F2.
3. On the Main page, set AMT Setup Prompt to Enabled.
4. Exit and save your settings to continue booting.
5. At the appropriate moment, press the CTRL-P key combination to enter Intel ME Setup.
6. Enter the default Intel ME account password: admin.
7. Change this default password to one consisting of at least eight upper and lowercase letters, numbers, and the following characters: ! @ # $ % ^ & * ( )
Note: This password (and the Intel ME account user name, which is admin) can be distributed to a VNC Viewer Plus user in order to connect. For more information, see Discovering authentication credentials.
8. Choose Intel ME General Settings > Network Setup > Intel ME Network Name Settings.
9. Specify a Host Name and a Domain Name.
10. Exit a menu level and choose Active Network Access, pressing the Y key to acknowledge the warning.
11. Exit and save your settings to continue booting.
Note: Remote image mounting (IDER) is not enabled by default. For more information, see Enabling remote images.
The following operations are valid for a PC with an Intel Desktop Board DQ57TM:
1. Connect the host computer to a wired network, and power it on.
2. At the appropriate moment, press the appropriate key to enter BIOS configuration, for example F2.
3. On the Intel ME page, enter the default Intel ME account password: admin.
4. Change this default password in order to access Intel AMT configuration settings.
Note: The password you choose (and the Intel ME account user name, which is admin) can be distributed to a VNC Viewer Plus user in order to connect. For more information, see Discovering authentication credentials.
5. Choose Intel Active Management Technology Configuration.
6. Set Setup and Configuration Mode to Local.
7. Choose Local Setup and Configuration.
8. Specify a Computer Name and a Domain Name.
9. Exit and save your settings to continue booting.
There are numerous ways to subsequently manage Intel AMT. Sections in this chapter use:
• Intel ME Setup (as above).
• Manageability Commander Tool, a remote provisioning application provided with Manageability Developer Tool Kit. See http://software.intel.com/en-us/articles/download-the-latest-version-of-manageability-developer-tool-kit/ for more information.
• A web site built-in to the host computer. Navigate to:
— https://<network_address>:16993/index.htm to access a host computer configured to use Transport Layer Security (TLS). For more information on TLS, see Setting up encrypted connections.
— http://<network_address>:16992/index.htm to access a host computer that is not configured to use TLS.
Note: These tools are subject to change. There may be other tools.


