VNC^® Enterprise Edition for Mac OS X licensing

How many licenses do I require?

VNC Enterprise Edition for Mac OS X is composed of two parts, being the VNC Viewer and VNC Server. The VNC Server component runs within a user session, or attached to the console session, and allows it to be remotely accessed. The VNC Viewer is then run by each user who must access those desktops.

Licensing for VNC Enterprise Edition for Mac OS X is based on the number of concurrent desktops that are to be accessed remotely by users running VNC Viewer, whether these are user sessions or the console session. Any number of VNC Viewers may remotely access a single VNC Server desktop for personal or internal business use, under a single VNC Enterprise Edition for Mac OS X license. The number of licenses required depends solely on the number of concurrent VNC Server desktops.

How many license keys do I require?

Each VNC Enterprise Edition for Mac OS X license key entitles the holder to run a certain number of VNC Server desktops, regardless of the number of computers that host these desktops. If more concurrent desktops are required than are permitted with a particular license key, then supplemental license keys must be purchased.

How long is my license valid for?

Each VNC Enterprise Edition for Mac OS X license is perpetual, meaning that it can continue to be used with the original software for as long as is required.

How long is my basic support agreement valid for?

The basic support agreement, including free upgrades as they become available, runs for a period of 12 months from the date of issue of the accompanying license key. Upgrades released after this 12 month period has elapsed will not be available unless the basic support agreement has been renewed and a replacement license key issued.

How do I get a trial license?

If you would like to try the software before buying a license, then please use this form to request a trial license key. Trial licenses are valid for 30 days and allow you to run up to five desktops on a single host.

How do I install a new license key?

During installation, VNC Enterprise Edition for Mac OS X prompts for a license key. Enter a full license key if you have one, or the 30-day trial license key emailed to you using the form in the answer above.

To enter a license key at any other time, navigate to the Applications > RealVNC > Advanced folder, and double-click the Enter VNC Server License Key program.

What are the licensing terms and conditions?

A copy of the license terms and conditions can be found here (120K pdf).