VNC® Enterprise Edition User Guide

Contents

About This Guide

Chapter 1: Introducing VNC Enterprise Edition

What is VNC Enterprise Edition?

Getting VNC Enterprise Edition ready to use

VNC Enterprise Edition 4.5 connectivity

What to read next

Chapter 2: Getting Started: Connecting A Client To A Host Computer

Step 1: Ensure VNC Server is running on the host computer

Step 2: Start VNC Viewer on the client computer

Step 3: Identify VNC Server on the host computer

Step 4: Select an encryption option

Step 5: Connect and authenticate to VNC Server

Troubleshooting connection

Chapter 3: Using VNC Viewer

Starting VNC Viewer

Configuring VNC Viewer before you connect

Connecting to a host computer

Connected: The VNC Viewer experience

Using the VNC Viewer toolbar

Using the VNC Viewer shortcut menu

Using the VNC Viewer Properties dialog

Managing the current connection

Changing the appearance and behavior of VNC Viewer

Restricting access to functionality

Chapter 4: Connecting From A Web Browser

Connecting to a host computer

Connected: The VNC Viewer for Java experience

Working with VNC Viewer for Java

Chapter 5: Exchanging Information

Printing host computer files to a local printer

Transferring files between client and host computers

Copying and pasting text between client and host computers

Communicating securely using VNC Chat

Chapter 6: Setting Up VNC Server

Starting VNC Server

Running multiple instances of VNC Server

Working with VNC Server

Configuring network communications

Preventing connections to VNC Server

Restricting functionality for connected users

Stopping VNC Server

Chapter 7: Security

Authenticating connections to VNC Server

Relaxing the authentication rules

Bypassing the authentication rules

Relaxing the encryption rules

Preventing particular connections to VNC Server

Restricting functionality for particular connected users

Uniquely identifying VNC Server

Upholding privacy

Appendix A: Saving Connections

Saving connections to VNC Address Book

Using VNC Address Book to connect

Managing connections using VNC Address Book

Saving connections to desktop icons

Next  

About This Guide

This User Guide explains how to use VNC Enterprise Edition 4.5 to connect two computers over a TCP/IP network and control one from the other. The two computers can be running any supported operating system.

Note: All the information in this User Guide also applies to VNC Personal Edition 4.5 with the exception of sections on platform-native authentication, and to VNC Viewer Plus 1.0 for connections made to VNC Server.

Intended audience

There is no such thing as a typical VNC Enterprise Edition user. This User Guide therefore has more than one audience in mind:

•  Chapter 1 is a general introduction to VNC Enterprise Edition, intended for everybody.

•  Chapter 2 through 5 are intended for users who want to connect to and control a remote computer.

•  Chapters 6 and 7 are intended for users who want to set up the computer to be controlled.

This User Guide is intended to be operating system-agnostic, as far as possible. Information related to specific operating systems is clearly marked.

Conventions

Most dialogs and other artifacts are identified by the operating system under which graphics were captured. The default for generic dialogs is Windows XP. These may appear different under UNIX or Linux and Mac OS X, or versions of Windows with different themes, but the principle is the same. Note that error messages and partial dialogs are not identified.

Services

You can e-mail RealVNC Support if you have a full or trial license to use VNC Enterprise Edition. At the time of publication, this service is available from www.realvnc.com/support/index.html.

Related information

Navigate to www.realvnc.com for:

•  Supported platforms, operating systems, and system requirements.

•  Instructions on how to install, unlock, and remove VNC Enterprise Edition, and getting a trial license key.

•  Release Notes and FAQs.

•  Downloads of related programs.

•  Information relating to earlier versions of VNC Enterprise Edition.

•  Information relating to other RealVNC products and solutions.

Note: Under Windows, once VNC Enterprise Edition is installed, you can go straight to the VNC Enterprise Edition home page from the Start menu. Select RealVNC > Documentation > VNC Enterprise Edition on the web.

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