Privacy statements


RealVNC® is committed to protecting the privacy of our users. We will use our best efforts to ensure that the information you give us remains private and is only used for the purposes set out in this policy.

Use of cookies

A cookie is a small text file which is automatically stored on your computer or device when you visit our website.

We use cookies to improve our quality of service. For example, we use Google Analytics, a popular web analytics service provided by Google, to help us analyze how you navigate and use the site. For more information about Google Analytics and privacy, visit their website.

Our LiveChat and support system use temporary session cookies in order to function but we do not store information contained within these cookies persistently.

We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies set by us, or by any other website, you can do this through your browser’s settings. Consult the Help in your browser for more information about how to do this.

None of the cookies used on our website collect personally identifiable information about you.

Collection of personal information

If you contact us via a form on our website your name, email and, optionally, other personal information will be stored. This information will only be used for us to contact you and help best serve your requirements.

Any personal information you submit to our website, for whatever purpose, is held in the strictest confidence and will not be disclosed to a third party without your express permission, unless legally required.

Links to external websites

RealVNC is not responsible for the content or reliability of external websites and does not necessarily endorse the views expressed within them.

Mobile Viewer Analytics Privacy Policy

RealVNC Limited (“RealVNC”) is committed to protecting and respecting your privacy.

Scope of policy

This policy applies to your use of:

This policy sets out the basis on which any personal data RealVNC collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how RealVNC will treat it.

For the purpose of the Data Protection Act 1998, the data controller is RealVNC Limited of Betjeman House, 104 Hills Road, Cambridge, CB2 1LQ, UK.

Information RealVNC may collect from you

Anonymous (non-personal) data

RealVNC may collect and process the following information about you:

This anonymous information will be stored by a third party, Flurry, on behalf of RealVNC and may be analysed using said third party’s software in accordance with the policies posted at:

For the avoidance of doubt, we explicitly do not collect or log:

Users who do not want their data collected can opt-out here:

Where RealVNC store your data

The non-personal data that RealVNC collects from you and is stored by a third party, Flurry and may be transferred to, and stored at, a destination outside the EEA. By submitting your data, you agree to this transfer, storing or processing. RealVNC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Uses made of the information

RealVNC use information held about you in the following ways:

Disclosure of your information

RealVNC may disclose your personal data and other information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

RealVNC may disclose your personal data and other information to third parties: