VNC v4.1.2 and XFINITY Modem

[John Cunniff]

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem
VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking		Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: johnc at shellworld.net
Phone: 866-350-7482 voice or VP