Real VNC Windows Authentication no longer working out of the blue

James Bowkett jbowkett at cygnanegra.com
Tue Feb 9 14:33:14 GMT 2010


You were right, I have archived off both my system and application event
logs and now VNC works with windows domain security.

Thanks for the support,

-James

On 9 February 2010 14:15, James Bowkett <jbowkett at cygnanegra.com> wrote:

> Hi James,
>
> Thanks for getting back to me.  I tried that, however my support contract
> has expired, do I need to buy more support?
>
> Thanks,
>
> -James
>
>
> On 9 February 2010 12:41, James Weatherall <james.weatherall at realvnc.com>wrote:
>
>> James,
>>
>> You can submit a support request regarding VNC Enterprise Edition via
>> http://www.realvnc.com/support.html.
>>
>> From what you've described, it sounds like your Windows system's
>> Application Event Log has become full, preventing VNC Enterprise Edition
>> from logging audit information for incoming connections.
>>
>> Regards,
>>
>> --
>> Wez @ RealVNC Ltd
>>
>>
>> James Bowkett wrote:
>>
>>> Hi,
>>>
>>> I have been successfully using Real VNC Enterprise Edition Server v 4.4.4
>>> on
>>> a Windows XP pro machine within a Windows 2003 Active Directory Domain
>>> for
>>> around 18 months. I am using Windows Authentication to authenticate
>>> clients
>>> from other Windows XP Pro client machines.  This morning the server
>>> ceased
>>> to accept connections from any of my client machines, the client machine
>>> receiving "An authentication error occurred.  See the server error log
>>> for
>>> details. Do you wish to reconnect?"
>>>
>>> I can find no such error log, there are no errors in the windows event
>>> log
>>> in either the client, server or domain controller machines.
>>>
>>> If I disable windows authentication clients can connect.
>>>
>>> The effected server machine can connect to other VNC servers on the
>>> network
>>> (also using windows authentication) as a viewer.
>>>
>>> What would cause VNC to stop working in this way?
>>>
>>> Thanks in advance,
>>>
>>> -James
>>> _______________________________________________
>>> VNC-List mailing list
>>> VNC-List at realvnc.com
>>> To remove yourself from the list visit:
>>> http://www.realvnc.com/mailman/listinfo/vnc-list
>>>
>>
>
>
> --
> Cygna Negra Ltd.
>
> 91 Waterloo Road
> London SE1 8RT
> Tel: +44 (0)207 928 9111
> Mob: +44 (0)7967 156 887
> Fax:  +44 (0)56 0112 7839
> E-mail: jbowkett at cygnanegra.com
>



-- 
Cygna Negra Ltd.

91 Waterloo Road
London SE1 8RT
Tel: +44 (0)207 928 9111
Mob: +44 (0)7967 156 887
Fax:  +44 (0)56 0112 7839
E-mail: jbowkett at cygnanegra.com


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