Real VNC Windows Authentication no longer working out of the blue

James Bowkett jbowkett at cygnanegra.com
Tue Feb 9 14:15:03 GMT 2010


Hi James,

Thanks for getting back to me.  I tried that, however my support contract
has expired, do I need to buy more support?

Thanks,

-James


On 9 February 2010 12:41, James Weatherall <james.weatherall at realvnc.com>wrote:

> James,
>
> You can submit a support request regarding VNC Enterprise Edition via
> http://www.realvnc.com/support.html.
>
> From what you've described, it sounds like your Windows system's
> Application Event Log has become full, preventing VNC Enterprise Edition
> from logging audit information for incoming connections.
>
> Regards,
>
> --
> Wez @ RealVNC Ltd
>
>
> James Bowkett wrote:
>
>> Hi,
>>
>> I have been successfully using Real VNC Enterprise Edition Server v 4.4.4
>> on
>> a Windows XP pro machine within a Windows 2003 Active Directory Domain for
>> around 18 months. I am using Windows Authentication to authenticate
>> clients
>> from other Windows XP Pro client machines.  This morning the server ceased
>> to accept connections from any of my client machines, the client machine
>> receiving "An authentication error occurred.  See the server error log for
>> details. Do you wish to reconnect?"
>>
>> I can find no such error log, there are no errors in the windows event log
>> in either the client, server or domain controller machines.
>>
>> If I disable windows authentication clients can connect.
>>
>> The effected server machine can connect to other VNC servers on the
>> network
>> (also using windows authentication) as a viewer.
>>
>> What would cause VNC to stop working in this way?
>>
>> Thanks in advance,
>>
>> -James
>> _______________________________________________
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>>
>


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