Problem can you help

John Serink John_Serink at Trimble.com
Thu Sep 24 01:14:32 BST 2009


Get over this you guys.
If someone is too sensitive to take the RTFM advice, they should grow up.

Period.
The is a SW mailing list, not a therapy channel.

John

----- Original Message -----
From: vnc-list-bounces at realvnc.com <vnc-list-bounces at realvnc.com>
To: VNC List <vnc-list at realvnc.com>
Sent: Thu Sep 24 05:52:10 2009
Subject: RE: Problem  can you help

Most problems can be solved without help lists like this one.  Sometimes 
questions come from people who have been working for hours or days on 
making a system work and they are really drained and hope for a little 
help from us.  Maybe he searched for "connection dropped" and other stuff 
and didn't find what he was looking for.  The key term is "shared" -- 
that's what he needed to hear.  He also needed the clue that the server 
has to be configured for sharing, not just the client.

We all read documentation and so we know that you can't just read and 
memorize the entire thing.  You also cannot always find what you are 
looking for in the documentation.  It is often a matter of getting a clue 
about a good search term, which is what the list provided in this case.

Mike

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