Problem can you help

[Glen Tupling]

-----Original Message-----
From: vnc-list-bounces at realvnc.com [mailto:vnc-list-bounces at realvnc.com] On
Behalf Of Corne Beerse
Sent: Wednesday, September 23, 2009 8:29 AM
To: Glen Tupling
Cc: 'Alex Pelts'; vnc-list at realvnc.com
Subject: Re: Problem can you help

Glen Tupling wrote:
> No joke, I just hate pointless sarcasm. If a rookie asks a question that's
> easy to find in the manual, then be courteous and tell them where the
manual
> is found.  He didn't come here to be embarrassed.
>   
It's true that it should be handsome to point rookies to the manual with 
an effective pointer.

On the other hand, the rookie found the software and the maillist, 
she/he should be able to find the manual too.

In the end, I frequently see rookies (and others) with the manual in one 
hand, the tool in the other hand complaining that it does not work or 
asking how it works...


Point taken and understood, maybe it's the teacher in me, but I've found
that as soon as you get sarcastic or demeaning in your instructions, the
learning process ends.  It's always better to be polite and friendly.
Sarcasm and demeaning comments may feed the inner child, but serves no other
purpose productive or otherwise.  
	I also think this thread has probably run its course and I for one
have made my last comment on it.

>
> -----Original Message-----
> From: Christopher Woods [mailto:christopher at custommade.org.uk] 
> Sent: Tuesday, September 22, 2009 2:02 PM
> To: 'Glen Tupling'; 'Alex Pelts'; jnoble06 at comcast.net
> Cc: vnc-list at realvnc.com
> Subject: RE: Problem can you help
>
>   
>> There's a manual? Cool! Where? This is for windows Mr. Sarcastic.
>>     
>
> Er, http://realvnc.com/support/documentation.html? (that's for Windows,
Mac,
> Linux...)
>
>
> (or am I missing the joke?)
>
>
>   
>> -----Original Message-----
>> From: vnc-list-bounces at realvnc.com 
>> [mailto:vnc-list-bounces at realvnc.com] On Behalf Of Alex Pelts
>> Sent: Tuesday, September 22, 2009 12:53 PM
>> To: jnoble06 at comcast.net
>> Cc: vnc-list at realvnc.com
>> Subject: Re: Problem can you help
>>
>> If nothing else helps read the manual. It works for Tim Allen 
>> and it should work for you.
>>
>> Regards,
>> Alex
>>     
>
>
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>   


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