rfb.AuthFailureException error with RealVNC 4.4

[James Weatherall]

John,

Check whether the Event Log is full, which will prevent the VNC Server from logging the authentication attempt, and cause it to be rejected.

Regards,

--
Wez @ RealVNC Ltd


> -----Original Message-----
> From: vnc-list-bounces at realvnc.com [mailto:vnc-list-
> bounces at realvnc.com] On Behalf Of John
> Sent: 25 May 2009 06:54
> To: vnc-list at realvnc.com
> Subject: rfb.AuthFailureException error with RealVNC 4.4
> 
> I have been using RealVNC for a few years now.  It has always worked
> well
> for.  Recently I have come across an error that I cant figure out.
> To start with I am using WinXp SP2 and RealVNC Enterprise 4.4.
>   I run the program as a service and have not made any changes to it.
> So
> the password setting is the same.  I use the NT logon authentication
> and
> have not made any changes to it.   Up to a month ago I was able to log
> in
> without any problem.  However, now I am able to get a password prompt
> using
> the VNCviewer but when I put in the password and try to connect, I get
> the
> following error:  "rfb.AuthFailureException: An authentication error
> occurred.  See the server error log for details."   I can reconnect to
> try
> again but the same error comes up.  I checked the application area of
> the
> event viewer but did not see any errors logged from RealVNC.    I knew
> i
> wasnt entering the password incorrectly  but I check anyway and found I
> was
> correct.  So I changed the setting to VNC password and set it to
> something
> simple, still I was unable to connect and received the same error.
> I am at a loss now.  I am running Outpost firewall and nod32 but I cant
> imagine why they would all of a sudden start causing a problem.  Am I
> correct that it isnt a problem with ports, because I am able to reach
> the
> server?  What is there that i am missing?
> 
> Thanks in advance.
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