Performance issue on W2K3

[Rose, Alan]

I'm running RealVNC on a W2K3 server. When a client connects,
performance degrades massively - e.g. when I click on an icon, it takes
from 8 to 14 seconds before it is highlighted. Even moving the cursor I
have to wait 4-12 seconds before it arrives. It means that VNC is
unusable for this connection.

CPU never goes above 13% while this is going on

I don't know whether this is connected but, on the client machine, the
VNC session always runs in full screen, whether I request this or not.

The problem is the same whether I use RealVNC or WinVNC

I've tried almost every permutation of polling parameters, none of them
work.

Any suggestions?

Thanks

Alan Rose

Durham Network Team

Siemens IT Solutions and Services

( (Office) +44 (0)191 374 5368

( (Mobile) +44 (0)777 896 6320

* alan.rose "at" siemens.com

www.siemens.co.uk/it-solutions