remotely administrated PC crash - how to find the reason?

[Stephen Menard]

Dieter Blaas wrote:
> Hi, 
>    sorry if this is not the right place for this post but I do not 
> know any other:
>
> I administer a PC (WinXP-SP3) remotely via RealVNC (without 
> screen, keyboard, and mouse locally attached). From time to 
> time this PC crashes and I cannot access it any more. The 
> only way to restart it is to ask somebody to disconnect and 
> reconnect the power. 
>
> How can I find out the reason for the crashes? 
>
> The Event Protocol for System and for Applications simply 
> stoped at the time of the presumed crash and recording starts 
> again after reboot. I do not even know whether the PC had a 
> BSOD. 
>
> Any input is greatly appreciated,
> best, Dieter
> ------------------------------------------------------------------------
> Dieter Blaas,
> Max F. Perutz Laboratories
> Medical University of Vienna, 
> Inst. Med. Biochem., Vienna Biocenter (VBC), 
> Dr. Bohr Gasse 9/3, 
> A-1030 Vienna, Austria, 
> Tel: 0043 1 4277 61630, 
> Fax: 0043 1 4277 9616, 
> e-mail: dieter.blaas "at" meduniwien.ac.at
> ------------------------------------------------------------------------
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>   

you probably want to enable the mini-crash dump
so you can check for that file
are you sure that it crashes or is it just unreachable via vnc;
is the equipment reachable via web or filesharing?
or visible on the network? via ping or computer name?

steve